I wanted to give this place five stars, I really did, but I have my reasons why I can't, which I'll detail below.
We had come here earlier in the day to buy gas for the car. A very friendly girl told us all about how the gas station transforms and comes alive after 6pm for dinner outside, with live music, and great food & drink. We were sold and decided to come back.
Well, sure enough, we came back at 6pm, and the place was already hopping. We put our name on the list, for my family of four. They have a nice little waiting area with chairs, and some games to keep the kids occupied. You can also walk up to the bar and order drinks while you wait.
I was blown away by the concept and the ambiance. This was super cool to be outside, at a gas station, with music, and everyone seemingly having fun.
The first issue I had was simply getting drinks. I was second in line when I walked up, but didn't get anyone to take my order for a solid 10 minutes. Finally, a woman took my order and said she'd bring me the drinks. All I ordered was a wine and one mixed drink. It took another 20 minutes for the drinks to come out. Way too long for a simple order. By the time we got our drinks, we were also seated a four top table.
This is where the second issue occurred. It seemed as though our server wanted almost nothing to do with us. It took about 15 minutes after we were seated to be acknowledged by our server. He came over and got drink orders for our kids. We weren't quite done with our drinks that we got during our wait.
This gave us an opportunity to look over the menu (on our phones). The menu here is pretty diverse, which is why I was drawn to this place. Lots of standard stuff, burgers, chicken, & seafood, but also some Thai food and a variety of curries. I love food diversity in a restaurant.
My son ordered the chicken fingers, my wife the chicken sandwich, my daughter the salmon, and myself, I got the Pad Thai with Shrimp & Chicken.
At this point, my wife and I were done with our drinks that we got during our wait for a table and we were ready for another round.....we were going to switch it up to just a couple beers. However, our server...nowhere to be found. After five minutes, I just decided to walk up to the outside bar and get the drinks myself. Up at the bar, I saw my server, but he just ignored me. I would have been happy to add the drinks to my bill, but he seemed to be distracted. By the way, it took five minutes to order two canned beers from the bar, again, why?
When I got back to the table, the food had arrived. However, the table had never been properly set with utensils, so we asked for utensils. This took a lot longer than it should have, but at least the food stayed hot. Speaking of the food, this is where this place is a bright spot, because all the food was sensational. My wife's chicken sandwich was probably the highlight. My Pad Thai was huge, with big pieces of shrimp and chicken in there.....but it could have used a bit more protein given the amount of noodles I was given. My kid's meals were good as well.
Ok, so now we're done with our food, and once again, no server to be found. My wife and kids got tired of waiting and decided to walk over to the ice cream shop across the street. I waited another five minutes, when finally our server showed up. I just gave him the credit card and asked him to run it no matter the bill so I could just get out of there and reunite with the family.
So while I loved the concept and the food, the service needs a bit of a kick in the ass, or at least our server does. This doesn't negate the fact that the bar area is also very slow. I did notice that other servers were working their butts off, and perhaps my guy was a bit overwhelmed, I don't know, but that was MY experience.
All in all, i still think the concept is super cool, and I would come back here again in a heartbeat. read more