I just purchased a beautiful white on white California Corona Stratocaster from Westcoast guitars…read more Glen showed me a complete range of guitars from custom to manufactured. Literally every guitar I tried was impeccably set up and highly playable. He thoroughly explained a number of options so I could select what was best for me. I choose this Stratocaster because it was amazingly playable and the price was surprisingly reasonable for the quality of the guitar.

So I've NEVER gotten anything done to a guitar before. Im a bit of a noob. So I was totally unsure…read moreabout how to go about getting what I needed. My beautiful semi hollow vantage was a bit aged. The dials didnt work very well. Screws were rusty. Overall my baby just needed a good trip to the guitar doc for a checkup. After reading the reviews on westcoast it was a no brainer for me. They have an amazing track record FOR A REASON! Not only were they suuuuper sweet and made me feel comfortable even though I had no idea what I needed. But when it came to the work they discovered not as much needed to be done so they took care of my baby for such a great price! She looks good. She sounds good. She feels good. I will definitely be back for my other babies and when I'm ready to add to the collection. Thank you so much guys!!!

Bruce is the man! Incredible knowledge and experience and very nice. Totally affordable as well. He…read morehelped me out with my ESP custom. I will never go anywhere else for guitar repair and setups. There is also a killer jam space he rents out.

My guitar was having problems with the fretting and Bruce made it sound better than when I bought…read moreit.

When I first went to Play Musical I was going to buy a $ 800 guitar due to my lack of…read moreknowledge....after explaining my needs and wants in a guitar I was fitted with a gorgeous Washburn and saved over $300 .......I've been shopping at Longwade McQuade and Tommy Lee Music for years but after dealing with Playmusic I'm now in good hands!!!! YOU GUYS ROCK ROB URUSKI

The staff is very helpful and super kind, they really helped me get my first electric guitar giving…read moreme very good advice.

I was recommended this place by a fellow musician friend. They specialize mostly in acoustic…read moreguitars. I needed to get some strings to replace the ones on my Martin acoustic guitar. Very friendly staff and competitive accessories price.

Whether you are a beginner or accomplished, this wonderful establishment is for you, you need to…read morevisit. Paul and Jenn make you feel so welcome. This is truly a guitar candy shop. The guitar inventory is awesome, a beautiful array of instruments to satisfy all needs and tastes.Check out their concerts at the shop.

I've been dealing with Chris and his family at Basone for years now. They have always gone out of…read moretheir way to give me the best service possible and treat me like family. Chris even made a call to Montreal to finally track down an obscure truss rod nut for my old Squier (and even the one he got required extra machining), when I was resolved to the fact that I'd probably have to get a new neck. They'll also not sell your something you don't need. I thought one of my guitars may need a feet dressing, but he saved me money by showing me it did not. Like most good luthiers, they have a huge backlog of work. If you want something done right away, this is probably not the place for you, unless you luckily land in a lull. It's worth the wait. You can get anything up to an entirely custom built guitar made here. They also deal in a nice combination of common and boutique brands for amps, pedals, accessories, etc. Highly recommended.

Super nice guy that runs the place. He was really patient with me while I rattled off the long list…read moreof issues that are currently plaguing my heavily modded electric guitar. I came in asking for some electrical work grounding/nicer soldering, a quick nut filing and a bit of love for the fretboard. I was quoted roughly 10 days. As someone who likes to support local business and bases my choices off of the good reviews I said what the heck and gave them a shot. I was at no point concerned with the cost of the work as this is my main instrument, so I didn't base my choice off of that. I did also mention that I had to leave to perform in a festival near the end of the month. After 13 business days (18 days total) I went back in and just grabbed my guitar which had yet to be serviced. The guy was quite overbooked which is understandable. The gentleman apologized and threw me two packs of free strings for the inconvenience, (however the pack I had in the case was no longer there so really only 1) He said he was going to try to get the guitar done by the end of the day, but at this point I leave in 4 days and no longer have the luxury of time. Obviously this was an isolated case and I don't expect that everyone would have a similar experience and this review is in no way aimed to slander the owner who treated me with nothing but respect. This is meant to be an reflection of my experience. That being said I'd definitely consider shopping there again, however I wouldn't take anything in for repair without confirming a hard return date and as a result I am now left scrambling to find a capable guitar tech to service my guitar on very short notice with very little time.

Amazing service at Music Gallery! I've been bringing my guitars here for service for a few years…read morenow, and they've always done an excellent job. They changed the strings on both of my guitars perfectly and provided great customer service overall. They also repaired and glued the saddle on my acoustic guitar really well the repair turned out clean and solid. Always a great experience and I definitely recommend them!

Mike went way above and beyond expectations to restring my 12 string guitar and to teach me how to…read moreput on new strings. This is a very elegant and first rate business; knowledgeable and accommodating. Regina at the front desk is a delight to work with. I very highly recommend this business.

This is a great shop, bought my first Prestige guitar in spring of 2016. Though I'm not the best…read moreguitarist I had to check out a particular model. I met with the owner who gave me a tour of the shop and really took the time to show me how they do things. They have an amazing brand that plays well and looks amazing, I love my prestige guitar, and get many compliments. They don't just sell there own brand, they carry Breedlove, Takamine, Godin and Seagull. They also have a backroom full of vintage and custom guitars, some really great finds. I highly recommend these guys!

From the owner: NEW Acoustic Guitars Available Now! Prestige Guitars in…read moreNorth Vancouver, BC specializes in manufacturing Prestige Acoustic & Electric Guitars, servicing and sales of guitars and accessories.

I was very impressed with the knowledge and enthusiasm that Will Bright brings to his work. He did…read morea refurbishment and set up for my first guitar a 1964 Kay Galaxie as well as recoiling a corroded pick up for my 1966 Fender Mustang. Amazing job! Thanks so much for taking care of my babies.

Will did a setup on my new MIM Fender Jaguar, which was less than stellar from the factory. It's a…read morenotoriously finicky model, and can be hard to dial in. The before and after difference is dramatic. It's now a pleasure to play, with low action, smooth frets, and a proper bridge height/radius, among other improvements. Smooth communication, fair prices, and a quick turnaround too. Nothing against the big box places, but Will's shop is clearly the workspace of a very talented technician and artisan. Highly recommended.

Be careful when you bring them something in for repair. I once bought a rare new Rickenbacker…read moreDakota solidbody guitar from them and one pickup stopped working so I brought it in for repair. When I inquired about it they said they sent it back, never to be seen again. Rickenbacker replacement pickups can be ordered. Another time I bought a new Firebird and it had fret sprout and they said they would fix that. It seemed to take forever and when I finally got it there was a ding in the back that wasn't there before. I brought in a keyboard for repair and they lost the case for the soundboard that was installed in the keyboard. When you bring something in for repair, bring it in bare bones, no strap, strings accessories in the case or they might lose them.

I'm sort of shocked at how bad the reviews for this place are. I'm not saying those experiences…read morearen't valid since they sound legitimate, but I've had good experiences so far at this location and have always had people who were willing to take time to patiently explain to me, a lay person, what I needed to know even when I'm doing things that don't generate a commission (like trying to set up something I ordered and paid for at a different store and had shipped here). I wish I made a note of who helped me so I could give them a shout out. My experience is with what I guess they call "Pro Audio & Recording" gear, maybe different departments are different or maybe I've just been lucky so far.