After having two sinks refinished, replacing the old corroded drains got complicated. Six trips to Home Depot and Lowe's got me most of the parts I needed, but there was a pipe stuck in an awkward position that I didn't want to saw out, then a slow drip that I couldn't cure, no matter how many joint compression washers I tried at varying degrees of tightness. Enter Excel, whose plumbers ten years ago installed a new bathroom and water supply lines throughout the house. This visit, Brad put together my drains in about an hour. I was able to test the guarantee, as another drip appeared shortly after Brad's Friday departure. When he returned on Monday, he found one of the new parts was cracked, which somehow made me feel better that I'm not the only one whose plumbing result isn't perfect. True to his word, no charge for the second visit's parts and labor. read more