Needed some simple maybe 2 hour work. Called their office 1st time 3 weeks ago and requested a ball…read morepark figure. Did mention that another plumber was also bidding it. No return call after 1 week- called again. Receptionist said she would let " Vince " know this was my 2nd attempt. I had postponed the 2nd plumber mostly b/c this wasn't a huge project. One week later now into the 3rd week- left another message to schedule the project. No call back. That was 10 days ago. Seems to me that if I didn't have a crash and burn need they didn't need or want my business. They know that is where the money is at - when you are in dire need. Sad to think now they have to have this on their record. I won't call them again if they where free. In addition I know allot of people and will share it with anyone who needs a plumbing service. Shameful they couldn't even call back and say no thanks or we are too busy, too small of job etc.,.

Helpful staff. Called ahead when our plumber was on the way. Showed up on time and was courteous,…read morefriendly and knowledgable. Had all the parts to do the job and he was clean. Wore plastic booties into the house. I suppose the price was fair as plumbers go. Highly recommended!

After an issue with another company where their "fix" resulted in a bigger problem than I started…read morewith, I reached out to R.A. I wish I would have done this to begin with. Nate was fantastic. He presented a repair option that the prior company did not even mention which ended up saving me over $1000. Nate was professional, competent, friendly, and timely. I highly highly recommend R.A.

The work they did was adequate but they very much overcharged me. They were at my house for less…read morethan three hours. They charged me for 3.5 hours. Fortunately I had a Ring Doorbell to prove the length of time they were at my house. On the camera it shows they were in their truck for 18 minutes preparing the bill. They charged me $225/hr to prepare the bill. That was $67.50. I got some money back from them but not enough. Stay away.

Not a thrilling topic, I know, but these guys are important nonetheless! My sewer backed up into…read morethe basement a couple of weeks ago and we had these guys come snake it out for us. My initial call to them was casually answered by a woman who took my information and told me the plumbers would be by the next morning around 10. These guys were on time and worked fast. The entire process was done in under an hour. They're also nice people, which doesn't hurt when you're dealing with a frustrating thing like a backed-up sewer... I would certainly recommend them to anyone in south city who's looking for plumbing maintenance.

I called on a Sunday and was offered a next-day appointment. I actually was surprised that I got…read morethrough. I chose this company because it seemed like the only one that was previously reviewed on yelp. The owner, Jim Rabbit came out with one assistant (a really old guy). The guys were on-time and got right to work. All in all they completed the job quickly and were nice. A few cons: They used my extension cord to run their drills and equipment. Not a big deal, but I thought they would rather use their own stuff. And they didn't roll it up when done. They had to use my hose to run water down the drain in the garage. Water got everywhere, which was expected, but they didn't move stuff that was in the line of fire. Nothing that important, but I would have preferred them to clear the workspace first. And I would have hoped that they would have at least swept out the puddles after the work was complete. The guy asked me for a plunger. Really? You're the freaking plumber and you don't have one?

Omgoodness super duper knowledgeable quick and knows what he is doing! My parents had a clogged…read moretoilet drain and we did everything we can before deciding to call someone. It took about an hour because he had to get out this long snake looking thing, I think he actually called it a snake. We called a few places before we ended up here, I'm super cheap when it comes to things like this, so I have to price compare of course! With that said, this guys prices are super competitive! He got the job done, and now we have a functional toilet. I can't believe what comes out of the toilet...and who puts tampons in the toilet?!? I swear I saw like a clump of 5-6 tampons came out! Now that I've grossed everyone out, have a great day! Completely recommend this place! I usually post pictures for all my reviews, but I didn't think it was appropriate this time!

Way overpriced for a hot water heater. They charge extra for credit card use. Guy that did the…read moreinstall was fast, not his fault about the price. They took advantage of a women in need and I am a landlord and know what they cost!

We've used Preferred Plumbing on several occasions. They have always done a good job and have been…read moreup-front about issues, costs, etc. They are extremely professional and respectful of my home and my family.

A very nice fellow; he could not diagnose the squeak in the 2 yr. old faucet. Instead he cleaned…read moreout 2 aerators and charged us $175.00 plus a $49.00 service call. Very very very expensive - I had read several reviews and really thought I had made a good choice. Please be careful!!

I had a slow leak coming out of a bathtub faucet in the guest bathroom. I typically try to DIY…read morethings as much as possible, but ended up hitting a dead end with this project. I called Koehne and he was able to come out two days later and fix my issue! He was knowledgeable, professional, and answered all of my questions. If future issues arise, we will be calling him again!

Talk about customer service! We were in the midst of selling our home when the buyers inspector…read moresaid he found "thousands of dollars" worth of plumbing damage in our sewer line. We called up Koehne plumbing, they sent out Mark who was beyond professional! He took our concerns seriously and reviewed the inspection report, long story short he saved us thousands of dollars by cleaning and doing basic maintenance on our sewer line! Even ran his own inspection for us to show our buyers; keeping our house (and budget) on the mark (pun intended). Highly recommend to anyone who needs high quality service.

Simply the best! Offers military discounts and does great work!! Installed an anode rod without…read moreissues and unlike some other companies with stripes. This is our "go to" service...they will take care of you and ensure your issues are resolved without breaking the bank.

We took our day to have them come out to give us a bid on quite a large project and the plumber was…read moreapparently in a hurry to leave. He then told us he couldn't give us a bid until we removed our walls and left. Horrible experience and horrible service. Do not recommend.

Mark and Dan were very knowledgeable, quick to respond and well mannered. Would use them again,…read morevery satisfied, excellent service.

Our kitchen sink backed up while we had a family dinner party. We needed help asap. We called and…read morea plumber was at our house within hours. He was very nice, cleaned up after himself and explained everything to us. 5 Stars!!!!