We asked for an estimate on installation of a water softener and an RO system. Turns out a water…read moresoftener is not possible with our setup but RO system is. After a week, never received an estimate. Contacted the office via email and called the plumber who came for the estimate, leaving a voice message. Crickets. If you don't want the work just say so, don't waste my time.

Chase assessed and solved the problem very quickly. He was friendly, and the price was fair. Highly…read morerecommended.

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

On June 10th we had 3 toilets replaced by embrich plumbing. The same morning I noticed water in the…read morebasement coming from the air conditioner. A hvac service representative was sent out named Joe, he looked at the ac and it was frozen solid. If I recall correctly it was one of our first 100 degree days and no a/c. Moments later my husband came home and had to be rushed to the hospital for an emergency surgery. I was never told clearly if I would have a resolution for the a/c bc in my brief encounter with Joe, he said he could not effectively resolve the a/c issue. I had to leave to take my husband to the hospital. So no action was taken or we did not use this company because I had a sick family member and could not be present at home because all of my time was needed at the hospital and my young child. We paid the bill full and clear. Even signed up for a monthly membership. Fast forward to today, I have a huge leak in my primary shower, I called to have a team member come out and take a look. They told me that would not be servicing my home because I was rude to Joe. I was NEVER was rude, I may have been panicking but was never rude. I had a family emergency that had to be dealt with. I Did not have time to talk about all 3 of my ac units and wait for another more seasoned team member to come out to detect the problem and resolve the situation. I was texted by the owner for a follow up that day, but as mentioned, I was right smack in the middle of a family emergency that took precedence over anything else. No further contact was made to me. I was just cut off my membership with no notice and the customer care manager told me that they were no longer willing to service my home because Joe thought I was rude. Wow. Just wow. Every other team member (I have had 3-4 embrich contractors come to the house with a great experience, turns out one bad apple will spoil the bunch. Hate to give a bad review but what an embarrassing and humiliating experience. With embrich, expect to be judged and unfairly treated with no human empathy or care. I guess there is no team in membership. Very disappointing and very unfortunate. Talk about rude.

Called A+ yesterday for a clog issue, they were out within 24 hours & had it cleared! Fair prices &…read morethe service tech Lafe was very helpful & considerate, cleaned up after himself and was informative. Thanks A+ Plumbing!

Joe and his crew were professional. We had them repair a sewer line. They were quick to respond and…read morereasonable in price. Within 24 hours of being providing an estimate they had a utility locator to our house and a crew digging and repairing the line. The price quoted was reasonable when compared to other local companies.

Cody and Corey were very friendly, professional, and knowledgeable. I had three different jobs for…read morethem, and all were completed to perfection. I really liked how they kept me informed and gave me options within my budget. They worked very quickly and efficiently and cleaned up when they were finished. I would use them again.

I highly recommend this company. The owner went above and beyond to help us with a problem we…read morethought was related to plumbing. It turned out to be totally unrelated but he helped us anyway. This is a great company with an owner who really cares. I would like to give him ten stars!

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

7/15/26 we had a double inspection done today, the air conditioning and our electrical. The air was…read moredone by Landon who was a pure pleasure to work with! The Electrical inspection was completed by Mike Owen's! Both were very polite and professional and would have them back at any time!

Called Roto Rooter on Father's day late afternoon. Initially we were told nobody would be…read moreavailable. I was panicked and Alana searched out a technician. Excellent customer service on her part to ensure we had a tech that evening. Mike Bouden was sent out and was professional and courteous. We highly recommend Roto Rooter!

I contacted Roto Rooter regarding a clogged & leaky kitchen sink. Within apprx 1 hour or so after…read moreI called, the tech (Daniel) was at my doorstep. He was friendly, courteous & professional. He explained everything to me & was able to fix the problem. He also informed me of discounts available to me. I would use this company again.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

We really like using Crafton for all of our plumbing needs. They're always upfront and honest…read moreabout what we need and don't need done.

We had a bad leak in our central air, water all over, and began the long and torturous process of…read morecalling our home warranty company. That's how we found out about Craig-Air, as they were the recommended local provider by them. We haven't always had the best customer service from our warranty management, but most of their contracted providers, once engaged, have been good. Craig was way better than good. We got a call from them first thing in the morning after the home warranty verification, saying they could be right out. We asked "how soon was that"...the technician, Mark, said "ten minutes". He was there in EIGHT. He quickly diagnosed the problem, replaced a part, and then explained to us what had happened and how it caused the water leakage, in layman's terms we understood just fine, and was in and out. I really appreciate the speedy service, the quality and efficiency of the work, the courtesy, but most especially, I appreciate the value added of Mark explaining to me the process and remedy without talking down to me as a non-mechanic homeowner. He didn't have to do that, even though it was only a few more minutes of his time. A company with professionals like Mark is a company I want to recommend. I'm including a picture of their business card he left!

I have to give this company 15 stars, since from my standpoint this company put forth the extra…read moreeffort for a customer. I have a Sears Warranty Program Contract, and after having two no-contacts from D AND S HEATING AND COOLING (No word from in almost 72 hours) and Malherek's Heating and Cooling who just failed to answer their phone, even after telling the Sear Service Rep they would get to me and resolve my heating issue. How do they stay in business when treating customers like this in beyond me. In any event Craig as was contacted by a Sear Warranty Rep and immediately stepped up in response. Jenny from Craig made it clear that I should contact her ASAP so as to find out what was going on. I did so at the suggestion of the Sear Warranty Rep, and the rest was a major surprise. Jenny told me that might be able to get a serviceman out in a few hours, but that it could be the next morning. Fine by me since I have been waiting 3 days to hear from anyone at D AND S Heating and Cooling to no avail (two phone calls and two voice mails later). They were actually able to get a serviceman out that day. He was very very professional, and did a quick job at assessing the problem with my furnace. Within and hour I was back to having heat once more. I want to say thanks to Craig-Air for being about the business of Heating and Cooling. They made me have some confidence in the fact that there are a reputable HVAC service in the area that cares enough to quickly contact a possible client. Side joke of sorts: After the rep from Craig-Air had restored my heating and been gone about 15 mins. I get a call from D AND S asking if I need someone to come out. I basically told him already taken care of (No thanks to his company). Their excuse for no call backs: My number showed up as SPAM. Not sure how but I ask them did they ever bother to listen to the voicemails I left...Basically a BIG NO as he didn't even bother to check!....AGAIN, WHY IS THIS PLACE in Business?...DAys LATE and dollars short at that point. I'll never use D&S HVAC to work on anything. Anyway if you guys need HVAC work and lots of other stuff done..See Craig-Air in Troy, Illinois @ 618-624-8722 and let them give you a quote as well.

Honestly, I did not know that Steele Plumbing existed until I found him on Yelp. He answered…read morequickly, and he had my problem fixed within 4 hours of contacting him, and it was not an emergency. I expected the normal 2-3 day wait time for non emergencies, and was very surprised to have a 4 hour (or so, I didn't time it) fix. He did a great job, didn't try to up sell to fancier equipment, and finished in a blink of an eye. It's also nice to support local small businesses instead of the behemoth companies that are taking over the service industry. I will be using this company for future plumbing incidents. Being a commercial property, there WILL be future plumbing incidents. It was refreshing to use a company who just did what needed done without 3 phone calls to get them there and the inevitable "how did we do?" follow up call.

This was the first time I used Steele Plumbing. Working with a local small business is so much…read morenicer than the larger companies. He responded quickly. My sump pump had gone out during a very rainy few days. He didn't mess around. I told him I wanted to upgrade the system. A day or so later (due to my schedule) he changed it out within an hour! I highly recommend A.J. He is kind, polite, honest, and professional! Thank you!