Simply the best! Offers military discounts and does great work!! Installed an anode rod without…read moreissues and unlike some other companies with stripes. This is our "go to" service...they will take care of you and ensure your issues are resolved without breaking the bank.

Chase was amazing, removed old water heater and installed new in a little over an hour. Cost was a…read morelittle more than half of the other quote I had.

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

Great experience with this company! Drew & Chandler were great to work with. Neither try to squeeze…read moremoney out of you, & instead inform you of the best route + next steps while also walking you through what it all means. Will definitely be getting my business again when it's needed! Initial call - incredible. Described my problem & immediately she was checking to see if someone could come out & they did!! Same day! Diagnosed & came to fix the problem the next day. Received texts when they were on the way & a snip it about them to make you feel more comfortable.

Cody and Corey were very friendly, professional, and knowledgeable. I had three different jobs for…read morethem, and all were completed to perfection. I really liked how they kept me informed and gave me options within my budget. They worked very quickly and efficiently and cleaned up when they were finished. I would use them again.

I highly recommend this company. The owner went above and beyond to help us with a problem we…read morethought was related to plumbing. It turned out to be totally unrelated but he helped us anyway. This is a great company with an owner who really cares. I would like to give him ten stars!

Very good explained what I needed And how to get it done…read more Just get my finances together and call him back to fix the job can't wait to get it done

Bradd from Tiger came out to our home to look into an issue we were having with a gutter drainage…read morepipe. I was able to easily schedule an appointment using Tiger's website, and they were able to come out to investigate our issue in less than 2 days. Bradd was extremely friendly and helpful, listening to all of my concerns, and let me know my options for a solution. This was my first time calling Tiger, and I would definitely recommend them to anyone!!

This was the first time I used Steele Plumbing. Working with a local small business is so much…read morenicer than the larger companies. He responded quickly. My sump pump had gone out during a very rainy few days. He didn't mess around. I told him I wanted to upgrade the system. A day or so later (due to my schedule) he changed it out within an hour! I highly recommend A.J. He is kind, polite, honest, and professional! Thank you!

AJ has helped us with a few issues. He finds time for you even when he doesn't really have time…read more I will always call Steele Plumbing first!

Called A+ yesterday for a clog issue, they were out within 24 hours & had it cleared! Fair prices &…read morethe service tech Lafe was very helpful & considerate, cleaned up after himself and was informative. Thanks A+ Plumbing!

Joe and his crew were professional. We had them repair a sewer line. They were quick to respond and…read morereasonable in price. Within 24 hours of being providing an estimate they had a utility locator to our house and a crew digging and repairing the line. The price quoted was reasonable when compared to other local companies.

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

After trying to reach our local plumber for a week to fix a backed up drain, we figured we'd give…read morethem a try. There was no fee for a service call/quote so we figured we'd have nothing to lose. They came out within 2 hours of us calling on a Sunday afternoon and our issue was fixed in under an hour for a reasonable price. The technician was professional and friendly. Very glad we called!

Crafton did an excellent job. He and his assistant showed up on time and completed the job in only…read moreone day. New hot water heater, shut off valve, and copper pipes. His assistant discovered an active termite colony in the crawl space. He used to work for a pest control company so he was familiar with termites and their damage. The large job came in under the quote because he didn't have to snake two drains. And it was done in one day versus the quoted two days. I highly recommend Crafton plumbing.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

After having two sinks refinished, replacing the old corroded drains got complicated. Six trips to…read moreHome Depot and Lowe's got me most of the parts I needed, but there was a pipe stuck in an awkward position that I didn't want to saw out, then a slow drip that I couldn't cure, no matter how many joint compression washers I tried at varying degrees of tightness. Enter Excel, whose plumbers ten years ago installed a new bathroom and water supply lines throughout the house. This visit, Brad put together my drains in about an hour. I was able to test the guarantee, as another drip appeared shortly after Brad's Friday departure. When he returned on Monday, he found one of the new parts was cracked, which somehow made me feel better that I'm not the only one whose plumbing result isn't perfect. True to his word, no charge for the second visit's parts and labor.

We had a bad leak in our central air, water all over, and began the long and torturous process of…read morecalling our home warranty company. That's how we found out about Craig-Air, as they were the recommended local provider by them. We haven't always had the best customer service from our warranty management, but most of their contracted providers, once engaged, have been good. Craig was way better than good. We got a call from them first thing in the morning after the home warranty verification, saying they could be right out. We asked "how soon was that"...the technician, Mark, said "ten minutes". He was there in EIGHT. He quickly diagnosed the problem, replaced a part, and then explained to us what had happened and how it caused the water leakage, in layman's terms we understood just fine, and was in and out. I really appreciate the speedy service, the quality and efficiency of the work, the courtesy, but most especially, I appreciate the value added of Mark explaining to me the process and remedy without talking down to me as a non-mechanic homeowner. He didn't have to do that, even though it was only a few more minutes of his time. A company with professionals like Mark is a company I want to recommend. I'm including a picture of their business card he left!

I have to give this company 15 stars, since from my standpoint this company put forth the extra…read moreeffort for a customer. I have a Sears Warranty Program Contract, and after having two no-contacts from D AND S HEATING AND COOLING (No word from in almost 72 hours) and Malherek's Heating and Cooling who just failed to answer their phone, even after telling the Sear Service Rep they would get to me and resolve my heating issue. How do they stay in business when treating customers like this in beyond me. In any event Craig as was contacted by a Sear Warranty Rep and immediately stepped up in response. Jenny from Craig made it clear that I should contact her ASAP so as to find out what was going on. I did so at the suggestion of the Sear Warranty Rep, and the rest was a major surprise. Jenny told me that might be able to get a serviceman out in a few hours, but that it could be the next morning. Fine by me since I have been waiting 3 days to hear from anyone at D AND S Heating and Cooling to no avail (two phone calls and two voice mails later). They were actually able to get a serviceman out that day. He was very very professional, and did a quick job at assessing the problem with my furnace. Within and hour I was back to having heat once more. I want to say thanks to Craig-Air for being about the business of Heating and Cooling. They made me have some confidence in the fact that there are a reputable HVAC service in the area that cares enough to quickly contact a possible client. Side joke of sorts: After the rep from Craig-Air had restored my heating and been gone about 15 mins. I get a call from D AND S asking if I need someone to come out. I basically told him already taken care of (No thanks to his company). Their excuse for no call backs: My number showed up as SPAM. Not sure how but I ask them did they ever bother to listen to the voicemails I left...Basically a BIG NO as he didn't even bother to check!....AGAIN, WHY IS THIS PLACE in Business?...DAys LATE and dollars short at that point. I'll never use D&S HVAC to work on anything. Anyway if you guys need HVAC work and lots of other stuff done..See Craig-Air in Troy, Illinois @ 618-624-8722 and let them give you a quote as well.