Had a clog in my kitchen sink called Alpha. And they were there within an hour. I was not home I…read moreremotely let the guys in they unclogged my sink and when I got home they left no trace of any mess. And the cost was very reasonable. I highly recommend them.

Such GREAT service! There were 2 tubs and 2 toilets that were filling up with brown smelly sludge…read moreand 2 pipes leaking in the basement. Rick and Josh from Alpha came, saw, and concurred the problem. Boss also came a bit later to assist. They had to remove a toilet and snake out the pipe that was causing the clog and overflow problem. They checked the outside pipes for other issues but thankfully, there were none. They were prompt, kind, friendly and got things done in 2.5 hrs and the charge was less than expected. How often does that happen?! They also cleaned up the mess on the bathroom floor and reinstalled the toilet. They have earned trust. A neighbor recommended them.

Called Roto Rooter on Father's day late afternoon. Initially we were told nobody would be…read moreavailable. I was panicked and Alana searched out a technician. Excellent customer service on her part to ensure we had a tech that evening. Mike Bouden was sent out and was professional and courteous. We highly recommend Roto Rooter!

Charles service technician 1160 went above and beyond. He was very knowledgeable very informative…read more He additional services such as water, cleanup and damage removal of that nature so that I wouldn't know what all services they and they could be considered for the additional cleanup job that I need. He was very professional and extremely nice. I would absolutely refer him and the company to anyone who needed assistance!!!!!

We had to turn off the water to the house as the shutoff valve for a toilet was leaking badly. The…read moreplumber came quickly, reviewed the issue, had to go get a part and did the work quickly. I am having trouble getting the invoice from the system they use and had to ask for help. I have not heard back after leaving several messages.

From the owner: Trusted Plumbing Services – Your Home, Our Expertise!…read more Looking for reliable plumbing solutions? We’ve got you covered! From installations to repairs, we handle every project with quality, precision, and care. Our Services Include: - Bathroom and kitchen remodels - Drain cleaning and sewer repairs - Leak detection and pipe replacements - Water heater installation and repairs - Fixture installations (toilets, sinks, showers, etc.) -Emergency plumbing services Affordable Pricing – No hidden fees! Timely Service – We respect your schedule. 1-Year Warranty on all our work. Your Satisfaction Guaranteed – Quality plumbing you can trust. Call us today 6185604020 Let us make your home plumbing stress-free! Your comfort is our priority – Book your service now!

Excellent service! Very professional install and line fix. They made sure everything worked with no…read moreleaks.

From the owner: Our work ethic is what separates us we get the job done in a timely manner affordable prices good…read morecustomer service. Great Technician that takes pride in their work with years of experience

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

Devin was great. Showed up in the time window, diagnosed the problem, fixed the problem, and didn't…read moretry to up sell us anything. Issue with our A/C

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

I called Crafton Plumbing two days in advance to set up a time for them to come but they didn't…read moreshow up! The were apologetic on the phone when I called to ask where they are so I figured to reschedule a time that same day but they never showed up. Very disappointed and I hope they can do better in the future.

We really like using Crafton for all of our plumbing needs. They're always upfront and honest…read moreabout what we need and don't need done.

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

Had Alex out today to do our annual plumbing inspection! Alex was very polite and professional!…read moreEverything checked out fine and in very good shape! Always enjoy Tigers service plan.