Best nail salon in Birmingham! I always get my pedicures from here! Ori always takes care of the…read morecustomers amazingly!

Updated: Management…read morereached out to me after seeing my reviews and provided a compromise. We came to an agreement. I am grateful they were responsive and willing to talk and even reconsider some parts of their policy. I am updating my review to reflect this update. 12/12/2025 I used to be a regular at this nail shop and this review does not reflect the nail techs, they are always nice. Unfortunately their lack of flexibility with their cancellation policy, particularly for long standing customers that have had multiple appointments is frustrating. I had to cancel my appointment same day due to an emergency and was immediately directed to the policy and given a cold shoulder when asked about rescheduling. After sending them a follow up message via their very active social media asking if there is anything they can do, my message was read and ignored and I was charged the full fee for my appointment despite their policy noting you COULD BE charged the full amount. You would think there would be a willingness to have a conversation or a professional courtesy to at least respond to a message you read. Given my numerous appointments (at least once every 1-2 months for the last two, maybe three years) and an obvious willingness to reschedule, a conversation could be had. I have referred friends and family here and it is unfortunate that the long standing relationship has to end because of their lack of warmth with customers. I get it, missing an appointment causes missed funds for the techs but if its a first offense or a long standing customer, you should value maintaining that relationship and business over a one time offense.

Such a great business ! Family owned, great vibe inside, super clean. Great quality of work. Will…read moredefinitely be returning !

Just moved back to the area and was looking for a nice friendly and clean place. I walked into a…read morefew nail and spa places near Waterford and walked out due to unpleasant greetings and places seemed grungy. I was recommended this place by a friend who has high standards for cleanliness. So I decided to give this place a try. When walking in I was greeted right away by friendly voices. I was in for a mani pedi with a clear coat. After my travels I needed a little self care. Donna was the one who helped me with services. She was friendly, kind, and great conversationalist. I was impressed with the options of pedi massage scents and how clean this place was. It was great hearing the fresh tools being opened. Place was well lit and it was a great experiences. Prices also were not bad.

Excellent customer service!!!! Smiley took such good care of me. I had a shade of pink in mind and…read moreshe picked two other similar colors. Genius! She told me that som

Literally the most rushed nail appointment I've ever had. There was only one other customer in the…read moreentire salon, but my technician moved so fast that I actually had to ask if they were closing soon. I wouldn't have minded the rushed service if my nails had turned out well, but they honestly look so awful. Such a waste of $65.

This is by far the best manicurist you will ever experience. She is very hard to get into so call…read moreand book ahead. It's a small private room and she pays attention to detail and doesn't rush. So if you are coming for a fast and cheap manicure this is not the place. I have been going to Lena for years and will not trade her the world. A lot of my friends tried her and become loyal customers. This is the Bentley of manicures by far !

Not clean. They used an old cuticle clipper on me. It did…read morenot come from a sterilized bag. It came from his pocket with a monkey clip on top... When I confronted them about it, they were angry and rude and immediately hid the cuticle clipper.

Excellent quality in performance. A very welcoming and enjoyable experience. The pedicure that I…read morereceived was excellent

So disappointing. I was a repeat customer. They mistakenly canceled my appointment after I took off…read morework. Not a problem. Except that they accused me of making the mistake, tripled down. And the assistant manager never even apologized or took any responsibility. Just kept accusing me. I expected an apology for the confusion. The way this was handled was far from what I would expect anywhere, let alone a spa.

Always enjoy spending time at Beach House! Very easy to a here online or by calling. Very clean,…read morerelaxing, and accommodating spa. Absolutely love the facials. Enjoy the waiting area to enjoy a hot tea or mimosa before my service. Easy to park too.

Fabulous job as usual and great service! Yen was so attentive to everything I wanted and was able…read moreto match the exact design I showed her. So happy with these nails and already getting lots of compliments! Special shout out to the owner, Joe, who did my neutral light-chrome nails last month for my brother's wedding. (The reason I didn't have him this time is my best friend called dibs!) They were absolutely perfect and he knew exactly how to make my shorter nails look better than they ever had. Not only that, my nails were able to grow so much that it was a new personal record for my thin nails! Joe is so kind, always smiling, and he remembers all of his clients when they call or walk through the door. I am beyond impressed with his ability to make those around him feel valued and prioritized. If you are wondering where to go for a manicure (dip, gel, etc.) and pedicure, look no further! This is the best place in town.

Service is amazing, staff is extremely sweet and very talented! The location is really nice too!read more

After reading the online reviews, I decided to give this place a try -- and I completely regret it…read more I scheduled a Gel Polish appointment weeks in advance for 11:35 AM. When I arrived, I was told to wait. After 10 minutes, I was directed to a section to sit, but no gel color booklet was given to me. A person then came over and ask, "Do you know what color you're going with?" I replied, "No, I need to look at the booklet to decide." I continued waiting until 11:50 AM. At that point, I walked out -- 15 minutes past my scheduled appointment. I could understand a delay if I were a walk-in, but not for a booked appointment. I drove 27 minutes for this terrible experience. Their tools looked dirty, and the overall place didn't feel clean. Please don't waste your time here -- the service is awful, and the environment is far from professional and a time waster.

Fast, inexpensive nail care. Easy to schedule. This is not a spa experience. It is a get the job…read moredone type of shop.They made sure that my requests were followed. My only concerns were around cleanliness. For example, the same shaping tool used for everyone. Also, I noticed he did not soak my nails long enough to get them clean. So if you walk in, expect to provide some coaching. Took review down a star due to nick on toe that I found later. Ouch! Hate that. It will hurt a day or so.

The salon was clean and staff were welcoming and friendly through the visit. My technician did a…read morevery nice job on my manicure. It was a pleasant experience. I will return for future appointments.

The ambiance is very nice and relaxing, also smells lovely. I got a regular pedicure, followed by a…read moreshellac manicure and enjoyed both services. The place is bustling, so definitely would recommend calling to make an appointment vs just walking in. All the ladies are friendly. I found their prices to be very affordable, and will definitely be returning in the near future!

I popped in to Diva Nails on a recent Saturday for a quick manicure and to say hello to a friend…read morethat was there getting a mani/pedi. My sister had been there earlier that day. From what I gather, this is "the place" to get your nails done in the Birmingham / Bloomfield area. Denis was my technician and he did a good job... I went with a simple neutral color and it hasn't chipped yet - after almost a week. Did the place blow me away? No... but was it exactly what I needed at a reasonable price? Absolutely. Convenient location with a parking lot in back... if you find yourself in the area seeking nail services, you can't go wrong here!

Very grungy. The man who did my nails had sticky hands and one long fingernail and spoke no…read moreEnglish. I had to ask him through an interpreter to please be gentle. The manicure was B-. After years of patronage I'm out.