Been at this game for over 50 years...thier upper level management team is made up of people from…read moreother industries.. solid understanding of shops needs is totally lacking...we has 5 sources in our area...most all shops here use others because of better service and inventory...

As a woman shopping for parts it can be very challenging. I had the best experience with Reginald…read moreat the Redlands store. With the information that I gave him, he helped me with kindness and patience. I'm very grateful to having somebody who took the time to help me out. Huge shout out to Reginald!!!

Service was Welcoming and helpful. Dedicated Parking right next to the building. Isles are well…read moreorganized and spacious. A larger location compared to others. Registers are around the corner from the entrance. Staff were attentive guests for shopping for their auto needs. Right in the heart of downtown across the street from Trader Joe's shopping center.

I stopped in to get a new set of windshield wiper blades but didn't know what size/kind I needed…read more Mike looked up my vehicle, showed me the various options they had in stock that would fit and make a recommendation. I made my purchase based on his recommendation and he installed the new blades for me right in the parking lot. The whole experience took no more than 15 minutes. Mike was friendly and efficient. His efforts and "above and beyond" customer service were much appreciated!

Today I visited your store to purchase a headlight bulb for my 2005 Scion. I was assisted by an…read moreemployee named Luis, and unfortunately, my experience was very unpleasant. I asked for help finding the correct bulb for my car. While I did not have the exact model information at that moment, my vehicle was parked right outside the store and clearly visible, as the store is quite small. Luis told me that it was my responsibility to provide the exact model and that he could not assist me otherwise. I explained that the day before, another employee had helped me find the correct bulb and even assisted with installing it. Luis responded that this was not his job and that he would not help me with that. His tone was dismissive and rude throughout the interaction. I felt unsupported as a customer and ultimately decided to leave and take my business elsewhere. When I told him this, he simply said that was fine. I believe customer service should include a willingness to assist, especially in situations where help is clearly possible. I hope you can address this situation to ensure a better experience for future customers.

Staff is friendly and helpful... I came in with my license plate and ordered what I needed with no…read moreissues.. Parking is easy...

I tried to return snow chains that I did not use. They stated, "it is a seasonal item and cannot be…read morereturned." I went to another autozone (Redlands), thankfully they had their heads on straight, and said I can return as long as I have a receipt. I'll be nice enough not to share the names of the employees but the Calimesa store did not offer any help and didn't offer to reprint my receipt (lazy). Never shopping at this one again and will definitely make sure to not send business their way. :)

The "Quality" in the name is exactly that. Old School auto parts store at its finest. You won't…read morefind quality parts and help like this at a chain store, that is a fact. "Classic" parts, late model foreign and domestic, boat parts, they have virtually everything you could possibly need. No disappointments.

Customer service is very quick to reply with a lot of questions.....very frustrating . Their…read morewebsite is misleading finding the right parts parts I had to modify to fit .....realize they sent the wrong parts wanted to return. They only offered a $25 credit I would not buy from this company. There are MANY OTHERS WHO ARE BETTER! ANY! ARE BETTER!!!

I was unsure of part I needed since I have an older van and all of my original sensors had been…read morediscontinued. Auto zone and O'Reilly's sold me the wrong part and antifreeze 4 * I was almost ready to sell my car when I found C Auto parts. They are not only knowledgeable for what I needed but came out to the car and waited for me to disassemble my dog house to make sure the part would fit and they had the original green antifreeze for as well. They have great prices all-around good experience there, I will definitely be going back, THANK YOU!

Needed a Auto Parts Store close to my location on the road…read moreand went online for one. On "yelp" this was the closest to me. Parts Authority Auto Parts 34335 Yucaipa Blvd. I did read a few Recent Reviews but this is a Auto Parts Store you don't get any better Service or Parts and most times worse with other parts stores (AZo, O'ri or any other store). I didn't have any problem finding and ordering a part here. Got my parts I needed off the floor, so well I was there I asked about to special order part which I was being helped by Sara, she gave me options which I had already checked my options online and know Dorman Products is the best for me and not all stores sell this product. Paid for the off the floor items and since I made a Special Order I paid up front for it as well. Sara cashed me out gave me my receipt and her Parts Authority Business Card and since I needed a family member to pick my special order Sara made it EZPZ for me to give my receipt and Sara's Card to a family member for my special order pickup. Thank you Sara for your help

I've been coming here for years. I don't get the negative reviews, the staff has always been…read morefriendly to me and I've had no issues. Do they get busy? Of course they do, no different then when you go to any other parts house. I love that they have a machine shop in the back and can my rotors turned in this day and age.

Store manager Acacia Scott is so rude I walked in to pick up a uber order and she came off with…read moreattitude. The order was cancelled by them but how was I suppose to know this when it came across my app to pick up.

I had some car issues and had to go to Autozone in Redlands off of Redlands Blvd. Amanda M. went…read moreabove and beyond to help me resolve my problem. She is a great asset to their team and highly recommend going to her if you need any help with your car problems. Thank you for the excellent customer service Amanda M. It made my day!

The best kept secret for Jeep parts. I purchased a radiator for my Jeep YJ and they gave be a…read morekiller dea better prices than Autozone and better prices than O'reilly. It's a small friendly shop and little hard to find but worth it. I hope they never lose their mom and pop atmosphere, no stuffy counter people there. They even filled out the warranty I for for me while I was there! Call ahead and see if it's in stock. They said if they didn't have something they could get it for me the next day.

From the owner: Restoring a classic car, muscle car or truck? We have what you need! From upholstery to bumpers,…read moresteering wheels to water pumps, we carry a full line of parts and accessories for many classic cars and trucks. We stock 1000's in our Moreno Valley store. But if we don't have what you need, chances are we can get it for you.

Needed snow chain advice and in stock at a last moment notice. Fit perfectly, no fuss no drama at…read moredecent competitive pricing. Happy customers, thank you.

I was looking for a tool, lone behold, they had it. From sockets, to wrenches, to the auto parts…read morethat you need. If they don't have it, they can order it. The staff is friendly and willing to help. Being on the mountain, there are not too many places to get auto parts, this place, however, seems to be one of the best

We had such a great experience at AutoZone thanks to Kevin. My husband stopped in to find the exact…read morewindshield wipers needed for his son's car and Kevin went above and beyond to help. He took the time to make sure we got the correct size and brand, and he was incredibly patient and knowledgeable throughout the process. What really stood out was that he didn't just point us in the right direction -- he actually came outside and helped install them himself. It's rare to see that level of customer service these days. Kevin made what could have been a quick, transactional stop feel genuinely helpful and stress-free. We truly appreciated his kindness and professionalism. AutoZone is lucky to have him!

I came to auto zone because my battery went out.there were 5 employees there and none would come…read moreoutside. I didn't have my tools and they had limited tools.I couldn't get my battery off and still got no support. I returned the battery and asked for a jump and they didn't have a jumper for that. I don't understand how they hire all of these lazy people. This is the worse experience I had in my life.I recommend O'REILLY.