Vehicle was over heating and Fernando was quick to figure out the problem and fix it. Replacing the…read morethermostat for the cooling system and I was back on the road same day. Extremely fair pricing. Highly recommend.

I had front struts, rear shocks, control arms, ball joints, pretty much my whole suspension that…read morehad rubber attached was replaced. Fernando answered all my questions, was very friendly and knowledgeable. He even responded after hours. Incredible customer service!! After all work was completed he showed me the parts he replaced that failed/were failing. Never had Toyota do that. It was my first time working with him and I will be back. Definitely a money saver compared to the dealership and his guys found stuff that Toyota's techs missed. Car rides great!

Speedy & excellent service, (I was here less than 25 minutes)! You can tell by their hospitality…read morejust how much they value their clientele. Thank you so much for assisting me today! You've gained a loyal customer!

Second day in a row attempting to get an oil change from here…read more The man came out and said that they were waiting for oil guy. The day before. We've been here before and he can only do the oil change on the opposite. Came back this morning and still the same problem .. you are an oil change place!!! Such a waste of time. I will not recommend this place unless you want to keep having to come back. ZERO STARS!!

Service is fast. The gentlemen who helped me were very nice and professional. Will be returning.read more

This is by far my favorite valvoline to go to. I've been to this location several times for my oil…read morechange and the customer service has been exceptional each time.

WOW! Exactly at 7AM they opened. 3 Lane, my husband & I was in the 1st lane directed by Lynn. And…read moremy son's was in the 2nd lane with Michael he directed to drive though & taken all information of both car & truck. First time experience this type of car service. You stay in your vehicle. They scan your car or truck and Techician show you what is needed to be replaced or change and the cost of the items . They show you the oil or the filters if you decide to get done. On the monitor they show you different items to select what you want to be put in your vehicle. This location really have Exceptional TEAMWORK and SERVICE!) Very nice, friendly, so Professional and the communication skills all Excellent! From Lynn first Encounter to Michael who end up taking all our information Supervisor Evan who's out working side by side with his team helping & making sure everything or services ran smoothly. To Joey doing everything underneath on our truck. Checking under the hood was Lynn, Michael, Evans, Sharlene. Thank you all for an EXCELLENT Service experience on both my husband truck & Son's car :) Just wish able to print out what service they offered. But was informed individual car or truck Techician put in the system will give what the vehicle is needed to get done. For now just done what was Recommend. We Highly Recommend & we will be BACK for future SERVICE!)

I come here all the time for just a basic oil change and they do it well. I've never had any issues…read morewith leaks or anything like that. However- EVERY SINGLE TIME I get home, there are greasy, oily smudges all over my fenders and front bumper. It's unprofessional. What happened to using fender covers? There is no way the employees didn't notice the marks they left

Honestly the best experience I've had at a tire shop Luke helped me and he was so nice and got…read moreright to fixing my tire thank you so much Luke I honestly appreciate it I came back to leave a tip but he was gone I hope he does get his tip I left him he deserves it!!

The tire icon showed up on my dashboard. Went to Schwabs n a very nice young man checked the tires…read morepressure. Fortunately it was Just low pressure. He was very nice n I got excellent service

I've visited this Firestone a few times, and every experience has been positive. The entire team…read morehas always been friendly, professional, and reassuring whenever I've had issues with my car. As a woman, it can be difficult to find mechanics you feel comfortable trusting, but this location has been amazing. They always take the time to explain the pricing and walk me through exactly what they'll be doing to my car. I recently came in with a flat tire, and Camryn was so kind and welcoming from the moment I walked in. She explained everything step by step, answered all of my questions, and made a stressful situation feel manageable and stress free. This shop genuinely cares about their customers and make sure you understand what's going on with your vehicle. I highly recommend this Firestone to anyone looking for trustworthy, knowledgeable, and caring services.

I was impressed with their customer service. I like…read moreobserving people how they treat their customer. This Firestone location employees has the best one.

Ken & Nick went above and beyond helping us with some stubborn tires on our Porsche. They took…read moretheir time mounting and balancing them and made sure everything was done correctly - their attention to detail, patience, and professionalism really stood out. We truly appreciate the extra effort they put in to get the job done right. Excellent service from both of them - we highly recommend Ken & Nick!

First experience i took my wife's van into the redlands shop for work was advised by service…read moremanager that tires were legally bald. I decided to have them replaced. My wife picks up the van and was driving for two weeks and I looked at the tires and they were the old ones. They charged me to replace and for tires but never installed them. After some back and forth the made it right. Fast forward a few years I decided to trust pep boys again and go to the yucaipa store for my son's vintage car. We had work done on the sending unit on our gas tank. We got the car back and went to gas up and gas is pouring out from under the car. Took it back immediately and dealt with Kenneth the store manager and he was very argumentative about the whole situation. I was concerned because this is the second time pep boys sent me home with an unsafe car. After arguing with us the did repair the leak. The newest experience is when my son's spare is leaking. We took it in and they gave him a hard time about it. He was mad and reminded them of the previous issues we have had and how Kenneth was responsible for letting unsafe work leave his shop. We had to go back the next morning and we talked with Kenneth. After some arguing he took our tire in back to see what's up, he calls us into the service area. Shows us a leak at the bead and says it is our fault the tire is leaking. I stated it was shoddy repair work and the tech did not clean the rim and seal the bead properly. He had an attitude said he could fix it but won't because we got pissed off. Gets in my face makes threats about if I were to touch him he waste me or something like that. Proceeds to cuss at me. Overall not a good experience I would not recommend pep boys

Oscar is great. I like that they provide quick and friendly service. I have bought new and used…read moretires f pm them at a great price.

I do not know what I would do without the fair and excellent service Oscar and his team provides!!!!read more

Great service. Fair pricing/value. Honest owner. I like to maintenance my own cars. This way I have…read morea sense of pride of ownership and care for my car and if I screwed something up, I can't complain or blame anyone else but me so finding someone who I trust does good reliable and honest work is important to me. And my reality is I don't always have the time to do maintenance myself or some maintenance jobs I prefer not to do myself and choose to outsource the work to a mechanic. Yucaipa Auto Service is my choice!

Fast, good value, Quaility. It's known that you can only have 2 of the 3 for any type of service…read more I'd argue that Yucaipa Auto Service often does all 3. Pedro is very trustworthy and has repaired my jeep many times over the years.

MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!