Great service from very friendly and attentive staff! Huge selection, especially if you are…read morelooking for shoes or bikes. They have a price and performance guarantee that increases the value of your purchase, so you can be confident of anything goes wrong they will take care of you. I really enjoyed my shopping experience here!

Sun and Ski always has some good deals on the clearance items, this one being int the outlet makes…read moreit a little better. Just a little tho. Most everything was 20% off, which is nice, and some of the prices were already a little under MSRP on some items. CotoPaxi was not one of the brands that's less than MSRP tho, tho they had a good selection of CotoPaxi items. This store has its own section for Kuhl clothing as well, which is another favorite. Some of the Kuhl pants were a good price. This one is a bit larger than other stand alone stores. They have a really good selection of shoes and they aren't all merged together in one area like the other S&S stores, men's was on one side, women's on another. I was very impressed.

They're very accommodating bc I was interested in a pair of work boots that their store didn't have…read morein my size. Salesperson located them & gladly refunded my original purchase at the Justin store. Went to the other location & purchased them! Thank You Academy Staff!

As a former employee who use to work here during the summer, I would like to leave some tips and…read morepointers to hopefully help anyone present or future. When calling the store... I am not sure why the phone system takes you back and forth with the calls and transfers, INSTEAD, next you call dial '0' (zero) and it will send you straight to the store phone with someone immediately, NO wait time! Wanting to buy an item but want to make sure they have before driving to location or could be the last in stock?... Again, when calling the store always dial '0' (zero) to be sent straight to someone who has the store phone. It was crucial a manager or team leader would have the phone and must answer at all times. Now say you want to be sure possibly the item you want is actually there, depending on the item they will transfer you to the department needed and an associate will try to check for the item straight away. (Best Tip: depending on item, it is best to have a "SKU number" handy, this will help them best see the item you want in the system and all details for it.) Questions for online, curbside, in store pick up orders... #1 rule at Academy, THEY CANNOT PUT ITEMS ON HOLD! They will always suggest to order online, why is it best? You order will have a 7 days period to pick up, after that it will go back on floor, payment amount will be put on HOLD, not charged, until AFTER COMPLETED pick up. If order is CANCELLED, simple reasons are the item(s) are they DO NOT have them. Regardless of what the system says, system/online is NOT always accurate. Better to call and verify. Now since order is cancelled, you will NOT BE CHARGED! Depending on bank, it will take 2-3 business days for the full refund. I will admit compared to other stores, the emails TAKE FOREVER to notify you that your order is ready/ been picked up/ or cancelled. Merchandise info... 3 trucks arrive throughout the week, they do not know what they will get UNTIL IT ARRIVES. So any questions about certain clothes, shoes, ammunition, grills, play sets, etc. won't be truly known until they receive shipment. Wanting items built, shipped, or delivered... Many times people wanted their bikes, grills, and even play houses built and be ready for pick up for a certain day. Depending on item, it can be built but there is a third party builder, meaning they won't always be there and if so it will only be once a week. Certain items can be shipped or delivered to home, depending on item there may be a shipping charge, like a playground set or even a grill. IT ALL DEPENDS ON ITEM & LOCATION! Having to wait a long time, or no one there to help... Since the pandemic, every business has been affected one way or another, either short staffed or illnesses. In this case, many people are hired by what they know or are only trained to do for the acquired job. Meaning someone taking care of the clothing department can't say they know everything and anything about certain guns or ammunition. Or a cashier knowing every bit of information about a certain bike or athletic gear. Waiting a long time to get help will be one of the following: someone for that department is busy helping a customer or another associate with some task request, short staffed or no one is there for that department, getting held up with customer after customer. IT HAPPENS, but please be understanding many places are SHORT STAFFED, so someone can't always help immediately or be there in 2.5 seconds. Really want to grab managers attention by how your experience went?... After every purchase, BOTTOM OF RECEIPT! A survey to let the store know how your experience was, if you received help and if so who? (Name of employee) Was there anything good/bad about your visit, if bad then how can store improve? THESE REVIEWS ARE SEEN BY MANAGERS EVERYDAY! So they truly MATTER, even if you go for a simple purchase of a cup to a cart full of items, this will let managers know what happened and how to fix it. If you guys experience any issues or questions let me know, I'll be more than happy to help. I'm just trying to pass along advice to help anyone in anyway.

Thank you guys for the great tour in your hunting store…read more The binoculars and scopes are amazing! Look forward for the new generation to buy this winter !!! PS. Thank you Mike for being so responsive to my my dilettantes questions)

My new ATN thermal scope lost its USB cover during a night hunt last weekend. Concerned about…read moredirt/dust getting into my scope, I requested a quote to replace the cover. ATN graciously mailed the replacement to me free of charge the same day. Now that's great Customer Service from ATN, especially the service representative nicknamed "MY"!!!

I was today years old when I learned that the parent company of Champs Sports is The Foot Locker…read more I have shopped both for years, but never knew that until one of the employees informed me of that during a conversation we were having. This is a really nice Champs Sports store. It is well designed and the employees are friendly and engaging and helpful. They have Men's, Women's, and Kid's selections of clothing, shoes, caps/hats, and more. I was shoe shopping and while they carry Asics, they did not have the pair I was looking for, but offered to order them for me. Like I said, Great service! They had some sales going on and actually I think their prices are already pretty decent, but sales just increase the value in my mind!! Can't wait for my shoes to come in so I can come back!

Best Service I had today! Very attentive and friendly staff! Came to look at boots, and their…read moreselection and sizes were low, but they were helpful. The sale they have going on made the buys a great value if they have your size! Such was not my luck today!

From the owner: Our Columbia factory store is located in Grapevine, Texas at Grapevine Mills. We carry innovative…read moreouterwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's insulated winter jackets, hiking boots, and beanies to keep you warm this season. Whether ice-skating at Peace Plaza, fishing on Lake Grapevine, or bundled up looking at lights at Grapevine Main Station, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

I usually visit the Dick's location attached to Stone Briar Mall. I decided to take a chance on a…read morenew location for the first time in a long while and I was sorely disappointed. We arrived today Saturday, August 2, 2025 around 2:30pm. There were two gentlemen facing us upon entry that I assumed were going to greet us. Instead they were chatting it up and couldn't be bothered by us. But I get it, maybe the conversation was good. Next we traveled towards the back of the store to check out their shoe selection. There were over 20 people standing around waiting. I saw no employees in the shoe department. We hung around for about 10 minutes and then decided to take our business elsewhere. While walking towards the exit around 2:44pm I said to my wife I wonder where all the help is located and that's when I saw it. There were 6 employees standing at the front counter chatting away. A few gentlemen even high fived one another. But once again upon leaving no one could've been bothered by us enough to say have a good day. Before writing this review, I scrolled through the history of reviews and observed only one from 3 years ago that spoke to the customer service of the place and they stated it was a terrible experience. I can't blame the employees. I blame the leadership. They should hold their team accountable. With poor leadership follows poor employee service. Do better Dick's. I'm sorely disappointed in today's experience and do not plan to return anytime soon.

The employees here are awesome and the location is really easy to get to. I called and asked for…read morethem to look up a product and then the guy on phone even asked if I would like for him to put it on hold since it was the last one. Loved the experience and the overall feel of the store is intuitive, too. Highly recommend this location if you need to go to a Dick's!!

Cadence is one of the best shops I've ever been to and I've been riding road and mountain for 35…read moreyears. They have a lot of knowledgeable staff and will take quick walk ins when they can which is great. Nice people and great prices also help the consumer experience as well. Will continue as a loyal customer referring my friends to cadence!

I brought my son's electric bike in for yearly maintenance and the service and cost was reasonable…read more I was a walk in and they assessed what the bike needed right away, gave me a quote and only took a few days to fix it.