Bass Pro Shops is a great place to visit! The store is large, clean, and packed with all kinds of…read moreoutdoor supplies and gear. We don't have any near our home so anytime we're out here we always make it a point to visit this location. The staff are friendly, knowledgeable, and always willing to help. We especially love all the displays throughout the store. They make the shopping experience fun and interesting, even if you're just browsing. Definitely a great place for anyone who enjoys the outdoors!

Who doesn't love going to Bass Pro Shop? Even if you don't have any outdoor hobbies, there is still…read moresomething for everyone. Huge selections in most of the departments. I like looking at all the shoes and clothing, while hubby loves to peruse the fishing aisles. He can always find something he "needs." This visit was no exception and he found a utility bag - a catch-all gear bag for $9.99! It was a great deal and he has loaded his up with fishing tackle for his kayak. The grandkids were with us and of course we all have to check out the fish. Tons of boats and ATV's, inside and outside to climb on and lots of things to look at. Check out was pretty quick and we were on our way.

My family member needed original receipt copy to contact the manufacturer of his athletic shoes and…read morecouldn't locate it. Jonathan and Mason both were both super helpful tracking it down and providing the needed copy/info we needed. Thanks for going the extra mile!

Came in here the other day to kill some time before my lash appointment around the corner. Walked…read morein and was welcomed by two gentlemen walking by. Everything was arranged into name brand categories and one side was men's and the other was women's. Found an under armor quarter zip on sale that was a good price and really cute, as well as a new yeti tumbler for work. I shopped for a good 30 minutes before checking out. Overall, it was a pleasant and peaceful shopping experience. I'm sure I'll stop in before my next lash appointment.

I love this shop! Everyone is so knowledgeable and they are strong supporters of the local…read morecommunity offering many group run options for every day of the week. Also, free runners yoga on Monday. The owners are so personable and do everything they can to help new and seasoned runners. Clothing and shoe selection is amazing and they give back so much to the running community.

What a gem of a shoe store! I have a hard time finding shoes for my small feet, especially with the…read morecurrent trend toward large toe boxes. After trying several styles that all felt too big, Jason got a "hold my beer" look on his face, ducked out to the warehouse, and came back with my dream shoes...very light, low to the ground, hug my feet, and are super grippy on wet stones. Exactly what I was looking for! Everyone in the store is friendly, knowledgeable, and genuinely wants to help. I'll be a customer for life.

As a former employee who use to work here during the summer, I would like to leave some tips and…read morepointers to hopefully help anyone present or future. When calling the store... I am not sure why the phone system takes you back and forth with the calls and transfers, INSTEAD, next you call dial '0' (zero) and it will send you straight to the store phone with someone immediately, NO wait time! Wanting to buy an item but want to make sure they have before driving to location or could be the last in stock?... Again, when calling the store always dial '0' (zero) to be sent straight to someone who has the store phone. It was crucial a manager or team leader would have the phone and must answer at all times. Now say you want to be sure possibly the item you want is actually there, depending on the item they will transfer you to the department needed and an associate will try to check for the item straight away. (Best Tip: depending on item, it is best to have a "SKU number" handy, this will help them best see the item you want in the system and all details for it.) Questions for online, curbside, in store pick up orders... #1 rule at Academy, THEY CANNOT PUT ITEMS ON HOLD! They will always suggest to order online, why is it best? You order will have a 7 days period to pick up, after that it will go back on floor, payment amount will be put on HOLD, not charged, until AFTER COMPLETED pick up. If order is CANCELLED, simple reasons are the item(s) are they DO NOT have them. Regardless of what the system says, system/online is NOT always accurate. Better to call and verify. Now since order is cancelled, you will NOT BE CHARGED! Depending on bank, it will take 2-3 business days for the full refund. I will admit compared to other stores, the emails TAKE FOREVER to notify you that your order is ready/ been picked up/ or cancelled. Merchandise info... 3 trucks arrive throughout the week, they do not know what they will get UNTIL IT ARRIVES. So any questions about certain clothes, shoes, ammunition, grills, play sets, etc. won't be truly known until they receive shipment. Wanting items built, shipped, or delivered... Many times people wanted their bikes, grills, and even play houses built and be ready for pick up for a certain day. Depending on item, it can be built but there is a third party builder, meaning they won't always be there and if so it will only be once a week. Certain items can be shipped or delivered to home, depending on item there may be a shipping charge, like a playground set or even a grill. IT ALL DEPENDS ON ITEM & LOCATION! Having to wait a long time, or no one there to help... Since the pandemic, every business has been affected one way or another, either short staffed or illnesses. In this case, many people are hired by what they know or are only trained to do for the acquired job. Meaning someone taking care of the clothing department can't say they know everything and anything about certain guns or ammunition. Or a cashier knowing every bit of information about a certain bike or athletic gear. Waiting a long time to get help will be one of the following: someone for that department is busy helping a customer or another associate with some task request, short staffed or no one is there for that department, getting held up with customer after customer. IT HAPPENS, but please be understanding many places are SHORT STAFFED, so someone can't always help immediately or be there in 2.5 seconds. Really want to grab managers attention by how your experience went?... After every purchase, BOTTOM OF RECEIPT! A survey to let the store know how your experience was, if you received help and if so who? (Name of employee) Was there anything good/bad about your visit, if bad then how can store improve? THESE REVIEWS ARE SEEN BY MANAGERS EVERYDAY! So they truly MATTER, even if you go for a simple purchase of a cup to a cart full of items, this will let managers know what happened and how to fix it. If you guys experience any issues or questions let me know, I'll be more than happy to help. I'm just trying to pass along advice to help anyone in anyway.

So tired of this place advertising items in stock just for them not to have it, not shopping this…read morelocation anymore

What a great selection of merchandise this store had! I came to look at shoes but they have so…read moremuch more than shoes! You can get gym bags, tote bags, shirts, sweats, caps, socks, hoodies and more here. The store was REALLY busy (it's Nike, so of course they are!), but they still had the floor and the registers covered. This was one of the most adequately staffed stores I encountered in my few days at the mall. Most is us are used to paying full price for Nike, but imagine the value in getting Nike things deeply discounted at their factory clearance center, and then a clearance center that had a sale going on too...and before you ask, YES, I bought a few things at these prices!

Awesome store! This Nike clearance store in Grapevine Mills Mall is amazing! Excellent selection!…read more Great prices! And friendly staff! My husband and I left with three pairs of ladies' shorts, a pair of women's shoes, and three men's shirts for under $200! Highly recommend!

I shop between Nike outlet and UA. I always enjoyed going to this store due the spacious inventory…read more The deals being outlet is consistent with outlet prices from 20, 30 percent to 40 percent even half off. They have plenty of items to choose from shorts, tees, shoes and accessories. My only suggestion is that I wished they carried more of a shoe selection and better discounts in comparisons to their competitors. I went to the store this evening to see about getting some shirts for my new UA shorts and came across some tees that match them. As in most cases, the shirt I want doesn't come in my size. A saleslady named Rain offered to help and go into the back to see if there was some sizes that would be available. She came back with two of my sizes. I just wanted to acknowledge her effort to look for my sizes was appreciative and added another sale to the UA store, so huge kudos to her on helping out!

Great location inside of Grape one Mills mall. This store was very clean and the staff super…read morefriendly. They had so many deals it was hard to keep up! I got 6 shirts for $72!! I would highly recommend this location

This is a great store for adventure equipment, apparel, shoes and much more…read more I am not much of an outdoor person but when you need high quality, this is your place to shop. They are a co-op so you pay $30 for your membership and collect points on your purchases. I am here as we are headed to a few national parks for vacation and needed some hiking gear. I was in and out pretty quick but will be back to shop all of the isles and I am curious about their assortments and so many items I have never seen before. Super friendly staff, too.

This is a great store! Everyone is friendly and helpful. I am particularly impressed with their…read morebicycle repair department. I received particularly great service from their Bike Tech, Sam. He was able to repair my front derailleur on the spot while I waited. He really knew what he was doing! He explained what adjustments were needed as he worked, and in no time had it working like new! If you have not already, you should join their Co-op. It's a great value and you will enjoy the savings. If you need your bike serviced, be sure to ask for Sam!

My experience at the Grapevine, Texas store was phenomenal. I highly recommend an "in store"…read moreexperience. The District Manager, Zachary Moore, was the best we could have possibly asked for. First of all, we called the store to ask its location in the mall and Zachary answered. With his tone and energy, we knew the experience was going to be good. Once we got in the store, Zachary asked how he could help. I told him what I was looking for. He gave me options and explained each scope so that I could make an informed decision on my purchase. I ended up purchasing the Zachary went above and beyond by helping set up the app, showed me how to use the app, and explained the basic steps on how to use the scope. I have not used the scope yet, but I anticipate it will be exactly what I need. Zachary was very professional, caring, and patient with me as I am not much on technology. Zachary, if you read this, THANK YOU for your kindness and consideration in helping me get the best scope for my needs. On a side note, I recently received a bone marrow transplant, and I am physically weak. He noticed my needs and retrieved a chair for me to sit in while he did his work - just another aspect of his caring demeanor.

Seems none of those people down there know anything about guns. Walked in a few times before seeing…read moresomeone standing on the floor, first young man was confused, he texted manager in training Nick who dropped the ball even more. Makes sense why this place is in a mall. Couldn't be more HELPLESS. The quality of the scopes is shot, price is high, customer service was infuriating. I recommend asking your local Pizza Hut for help before this place.

Shopping for some athletic clothing for me and my husband. He is an adidas fan so not much of an…read moreassortment here but hey they have a sale going on, "buy one and get the second one 50% off" so using my Girl Math I went to town. It's a fun store to explore. All apparel is on the inside island and their sporting goods, etc are on the outside isles. Great store to explore when you have time.

There is nothing more frustrating than going into a store specifically to purchase something and…read morethere's no price on it on either the display or the home location. We went into Academy to purchase a Yeti cooler. None of the 3 we were choosing between had prices so we left without spending anything. The store barely had any customers so you'd think if they wanted to stay opened, they would do the bare minimum of having signs on the merchandise.

Went to get a bike fit from Bob. Man, what a nice guy and super helpful. He adjusted the shocks and…read morecorrected hand position brake levers. I was super thrilled to have the bike set and then he didn't charge me. Wow! Earned a new customer for sure. They had some amazing bikes for sale and kinds of biking gear. I will be back for sure but if you want personal service from knowledgeable and nice people, go here and see Bob! Thx!

Cadence is one of the best shops I've ever been to and I've been riding road and mountain for 35…read moreyears. They have a lot of knowledgeable staff and will take quick walk ins when they can which is great. Nice people and great prices also help the consumer experience as well. Will continue as a loyal customer referring my friends to cadence!