Don't walk, run (pun intended) for your next pair. Customer service is well beyond your…read moreexpectations.

I had the opportunity to visit this store yesterday. It was well lit, clean, and neat. Despite…read morethere being 4 -5 sales people, it took them some time to acknowledge or ask if I needed assistance. However, once I did get help it was great! Mr. Heatherly assisted me and was knowledgeable in terms of the products I purchased, shoes, inserts, socks, and a roller. He was quite friendly and professional. The store was low on stock for some running shoes but I was still able to find something. I appreciated the quick turnaround once helped. I felt that I got a great value for what I selected getting 20% off for their collaboration with Orangetheory Fitness.

When you walk in the vibe is about comfort and style while great tunes are playing in the…read morebackground. The service is top notch Chris was super helpful and knowledgeable of product of current and new styles. Unfortunately, they did not have the Joe Fresh Goods kicks, but we were able to find some cool kicks. Excellent value.

Just visited the South Lake store. Very friendly, fast service. The young man that helped us was…read morevery knowledgeable and helpful. My grandsons are super happy, beautiful new shoes for school! Thanks

Ordered a t-shirt and shorts from J crew Factory online . T-shirt would be ready for pickup and a…read morecouple of days and the shorts about a week and a half later . A couple days after ordering I get notice they canceled the t-shirt from the order . Disappointing but shorts were still expected to arrive the next week . Day before I need to pick up the shorts I get notice they've canceled those too . What's the deal? It took you a week and a half to determine you didn't have the product available ? Very disappointing won't be ordering from them again .

Inattentive staff - they need to pay attention because someone could literally go in there and run…read moreout with half the store. Like get your butts away from the register and go see who's in the store. Clothes are crap. They feel cheap. I left empty handed and unimpressed with the merchandise.

We used to have to drive up past Decatur to the nearest Red Wing (it's attached to a gas station)…read morefor work boots, but we found this location! Woohoo! The sales man, Brandon, was super duper helpful in getting my man the right size and fit with the inserts inside. Brandon said we have 30 days to wear the boots and make sure they are a good fit, so that's incredible! He said they can switch them out or whatever needs to be done to make them be a perfect fit. He was very patient and a wonderful salesman. Great experience! :)

Red Wing makes the best work shoes, hands down. My job is tough on shoes and my first pair of red…read morewings got somewhere between 3000-5000 miles with little to no issue, and supreme comfort even though I'm a little overweight. This compared to other brands, I had to buy a new pair every year -- Red Wing shoes last me three times that. If you go to this location, let Karen Helvig help you out. She really knows her stuff, isn't pushy, and is a great listener who really wants to find your best shoe and knows how to help you get it.

Ultimate Customer Service! I called yesterday to inquire…read moreabout a black denim jacket. Ally answered and told me she would needto check if they had must they had my size. After being on hold for a very short time she returned. I asked if she could hold for me and I would come in today. She said absolutely and she would put my name on it for me To my surprise when I went into today she was who greeted me when I entered. This young woman is exactly what we all hope for when we are doing business. Shout Out to Ally at Tanger Outlet location in Fort Worth!

Always a great selection and a clean store. We don't shop here for ourselves, but we do once a year…read morefor our kids for Christmas since they're obsessed with the brand. The service is great, and everyone greets us warmly. I do love their sales around Black Friday.

I am in awe of Rod Patrick Boots the moment you walk in their store you are immediately hit with…read moreall of the boots ! I. flew in just for the purpose of trying to find a nice pair of boots and boy was I not disappointed I had been in contact with a Mr Jeff Stevens his knowledge and expertise is second to none! After many years of wearing what I thought was the correct size I was wrong . after a custom fitting Jeff put me into a pair of RPM 141 Full Quill Black Ostrich, these are some of the most comfortable boots I have ever own. Thank you Jeff and Rod Patrick ! If you are ever in the Fort Worth area stop by and get fitted you will be glad that you did !!

My husband and I stopped here recently when we were in town. We had heard great things about this…read morestore! What a wonderful experience from being greeted right away by Bobby and David, and having a wonderful boot fitting experience for the both of us. David was so very kind and helped my husband find his dream pair of boots! Rod Patrick Bootmakers has a wonderful warm atmosphere, beautiful collection of boots, and warm and friendly staff. Husband had already been wearing his new boots around town and says they are so comfortable! We are very happy with our purchases from Rod Patrick's!

Very great selection and friendly staff. Great service. I have many of their shoes and love going…read morein here. They're pretty and super comfortable. Highly recommend.

Another great shopping experience. Had purchased for my dgt & myself. Always well made & very…read moreclassic! Always hit Talbots in different cities to see something a little different.

Market Manager Allyson is absolutely phenomenal. I was looking for slacks today and she quickly…read morerealized I was between sizes. Allyson selected no less than five different slacks from various locations in the store until we found the perfect fit. She took the time to search my profile and determine which colors I needed. She was extremely patient and made feel like the perfect fit was just as important to her as it was to me. If you are looking for superior customer service, your search is over. Allyson is an asset to this location.