The staff (Paris and Jessica especially) is very nice and knowledgeable. I would recommend this store to anyone

Yeah, yeah, yeah. I know, tanning is bad. However, if I'm going on a vacay to somewhere where I need a base tan, I come here. Super clean, and modern. The ladies are great, they remember your name after one visit. They have THE most up to date tanning booth's. My personal favorite is the level 5. Lemme tell you, that thing is the best ever! Don't hate me because I'm half Filipina and tan easily..lol But, as soon as I achieve my base tan on a level 1 or 2, that booth is my bff. 12 minutes in that thing, and you're a beautiful golden bronze. You can do monthly debits like most tanning salons, and you achieve points for discounted lotions and upgrades to different beds. I honestly don't know how that works out but they always tell me I'm eligible for some discount/upgrade. I did the Mystic Tan one time, but I had streaks and I believe that's my error, not the salon. They offer other skin/body treatments there, but I have an esthetician that I go to on the regular so I haven't tried it here. read more

All we wanted to do was get ourselves sun ready for our vacation. This franchisee obviously doesn't care about this run down shack. The very nice staff actually knows about the problems and go to the other stores to get their tan on. But geez, this place sucks. Room 1 and 2 (Level 5) bulbs constantly out. Room 2 the plexiglass is broken near the top of the bed. On the outside of the bed, you'll find tape piecing this ramshackle bed together. Room 3 bulbs have been out and not replaced for several weeks. The #2 stand-up, half the bulbs were out. The Mystic, don't bother...the fan doesn't work and on several occasions for my wife the nozzles were clogged and basically drooled solution like a baby over its strained peas and carrots. I give great reviews on places like Open Table and Yelp when a company does well. But holy smokes, when an establishment takes your money, then makes you drive 5-10 miles out of your way to avoid your local store because corporate won't hold its franchisees accountable you've got a problem. Avoid local La Mesa. And if you can't drive out of your way to get to Mission Valley and El Cajon, do yourself a favor and just cut your membership at La Mesa iTan. read more

Sick of the red head manager, she is so rude to the members here and micro managing / controlling , this isn't the first time, last time i was locked out after getting change that she asked me to get. Unprofessional management for being a 8 year member. I'm starting to rethink this corporate. As i walk out she lecture me not to use any towels which are displayed for use. Makes no sense to me. read more

Great beds. Great experience due to Maddie. When I first went in, a young blonde was working (Jan 17 around 9am). She was terrible- if your DL address does not match your debit card address, your debt card will decline. Thankfully I bank near by and pulled cash out. This girl didn't understand that. Maddie (I'm hoping that was her name Jan 22 around noon)- if you are looking for an amazing tan, ask to see if she is working. She gave the best advice for the mystic tan, and I love the results. I do not tan easily- burn and it takes all summer (if I had no job) to achieve the tan I did with her recommendations in one day. read more

I try and give businesses the benefit of the doubt but this location is simply falling apart and it seems they are doing NOTHING to try and fix it! I've had a monthly membership for the last 3 years and today I decided to cancel it because there always seems to be at least 2 beds that are not working and the rest are falling apart. I can't imagine them making it much longer unless they put in some serious effort! read more

itan is amazing!!! this was my first time getting a spray tan and i was super nervous (i didn't want to be an orange) but audrey was amazing! she helped me so much and completely assured me through the whole process and helped me pick what was right for me! absolutely love this location, amazing staff, will definitely be coming back! read more

Worst service ever!!! Mismanaged and Staff is uneducated and unprofessional with new hires lost and confused. Equipment not well maintained or properly refilled. I recommend ANY other location but here. read more

I'm a new member of theirs and when I signed up Taylor walked me through all the packages they offered and asking me questions about my goals from them. She was very professional, friendly and informative. The facility was well kept, compliant, and they have great beds. The handful of times I've been there so far; all the staff has been very polite respectful and have always made me feel welcome. read more

So, my 20 year old daughter has a monthly account and told me about this great deal for the 4th! I go in, a bit larger than most, and scared. Sad to say my worries were for nothing! Megan and Allison went above and beyond to make my experience great. Personal able when we walked in the door, explained the options and promotions and guided me on my course. Even with a booth down, they did their best to make the waits short and memorable. I have an amazing experience and know that you will too, give it a go! You have nothing to lose, especially with these girls in your corner. Thank you Megan and Allison for making it a great experience, even with a wait. You were worth it! read more

I've frequented four different iTan locations so far and La Mesa is my favorite by far. The girls are super friendly; parking is easy; the salon is clean; there are two Mystic booths, one of which always seems to be available as soon as I arrive; and most importantly, the Mystic spray is accurate unlike a couple of the other locations. They have all sorts of tanning deals, including $10 Mystic Mondays (sweet!), but I do the monthly unlimited and I think it's the best deal of all. My pale ass owes La Mesa iTan a huge thank you! read more

I'm a professional Thai boxer and also a trainer at City of Champions in the SDSU area, and my encounter with iTan is pretty novel. At least I like to think so hah. So every other week I've put myself thru the process of cutting to my fight weight, rehydrating, and sparring the next day to mimic the feeling of dehydration and competing soon after. My brother Johnny suggested I check out iTan and try a body wrap session for this week's practice cut, I must say it beats suffering in the sauna and spitting in a cup. At first I was weirded out at the thought of going to a tanning salon to cut weight but the staff was awesome and took care of me. The facility is as clean as can be and they offered me a huge selection of movies to pick from during my session. I would highly recommend this to anyone trying to cut water weight and detox whether for competition weigh in, photo shoot, or just to break a good sweat. I just got off the scale at 125.4 lb. Time to eat! p.s. any and all team members of iTan are always welcome to try out a free class at City of Champions! read more

I love the I Tan in La Mesa! The service and happy attitude of the staff sets this place apart. The staff is always friendly, the place is spotless and the equipment is new. I know that I can easily get in for a quick tan or a spray tan. I have tried most of the other services like the body wrap and teeth whitening when I wanted a little pampering. read more

Super clean salon! I love coming here and I am always greeted very kindly by Barbie. Never a wait time and loving their new machine too

After a couple years of tanning in a dingy tanning salons, I got a coupon to try what was then called "The Tan Spot". Great equipment, friendly knowledgeable staff and a clean shop. After it became iTan not much had changed, a bit of a price increase but hey...if you become a member you can tan at a Level 1 for $20 a month. The staff is extremely friendly. Imagine being back in high school, remember that group of the most popular girls in school, well now imagine that your a part of that group. That's what these girls make you feel like, like your part of an elite club. I know, it's silly, it's only tanning. Carly and Dani usually work the afternoon shifts which I frequent and they always ask me how my days going and we've built a rapport over the months. They keep your lotions behind the counter, and at peak times there usually is a wait for a bed (especially if you an advanced Level 3 or 4 tanner). A few great amenities you may want to know: *Level 4 bed (1) *Level 3 bed (2) *Level 1 bed (5) *Leg Tanner (1) *Mystic Tan (1) *Formostar Body Wrap (1) *Lumire Skin Care (1) *Merchandise from sunglasses, bags, lotions, sandals *Parking lot across the street or metered parking right in front. Get your tan on. read more

I guess id consider myself a periodic tanner. I get in the mood do it for awhile and then look in the mirror and envision myself in 20 years looking like leather, so of course I stop. But like all other addicts I see a tan chick walking in Target or compare my legs with my 2 year old and the urge returns with a vengeance. So I yet again lay in the warm bed and suck in the UVA and UVB rays like they were the last bit of light Id ever experience. With that being said... Id have to say ITan is my go to choice for a quick 15 min appointment of rest and relaxation. Of course the girls are sweet and bubbly... never sickening nice though, and the beds are always clean and comfortable. They also provide you with the goggles your supposed to use but never do. But seeing as they're there already why not use them. Pricing is okay... but I expected id pay more living in Cali. They are great about letting you lower/upgrade your plan whenever you want (when your a member.) And as of now I unfortunately have to put mine on hold to care this living being in my uterus for nine months, but don't worry ill be that tan chick walking in Target again real soon. read more

I LOVE this place. I'm a tanorexic since 2001. Ha ha ( of and on) Ive been to every tanning salon in San Diego, College area, La Mesa and San Carlos.... I-Tan ROCKS!!! No one can compare. the overly friendly group of ladies that work here, have set the bar for exemplary customer service. I can come here after a long hectic day and the girls perky personality is a instant energy boost. -These girls are on top of it. By the time I put quarters in the meter and walk in ...I'm greeted with a peppy Hi, Bianca! your ready to tan in bed 7. Love it. ( I've tried going in with a baseball cap and sunglasses, but NOPE the incognito doest fool these ladies) I was very sad to close my account, tonight because I'm relocating to the San Francisco area ;( I will visit when I'm SD, I could always use a pick me up tan session P.S. They have a great lotion selection my favorite is the Matahari w/ bronzers for that Sexy Dark Tan. Metered parking... very enforced! Park across the street at Starbucks its not metered. read more

The girls here are incredible helpful and knowledgable!!!! Great place to go for a little extra golden glow!!' It's a supper clean location and they don't get too busy!!! I like using their smart bed, it calculates the perfect tone!!! They have mystic Mondays which is also pretty cool! read more

Alison at this location was very accommodating!!!! One thing I love about this place is the customer service that Alison sets and gives to guests! She helped me and took me through all the different types of beds and educated me more and that's great ! it's the little stuff that means something big to me! Keep it up and hope this message finds you well Alison ! Kindly, Diana Habash read more

I thought I'd do a months worth of tanning before heading to Mexico for a week. Mitigate any sunburn I'd get in that hot Caribbean Sol. I did a little research on yelp and decided on this location. This was my first tanning experience, so it is difficult for me to compare this salon with others. I will say that the girls that work here are very helpful and the entire salon is kept very clean. In a months time I got very bronze thanks to some "Luminary" lotion and iTan's Level 5 and Level 4 tanning beds. Thanks to Cass for educating me on the process. Mexico here I come :) read more

I visited iTan La Mesa after having a horrible experience at the Friars Road location. Long story short, the whole ordeal at Friars Rd was a disaster....Taylor @ La Mesa was so nice and helpful. She explained everything & went above and beyond; which was an experience quite opposite to the one I received at Friars Rd. Thank you Taylor! read more

My friend and I that just moved to the area, both purchased the Sun 5 iCLUB. When we came in for the first time, one of the girls gave us a tour of all the tanning beds and and stand ups, and also showed us some of their spa services as well. She signed us up in no time, and gave us each two coupons to give to friends for a free week of tanning that can get us $5 off on our packages, we also had the oppurtunity to try one of their spa treatments free for signing up. What a great deal. My friend wanted to purchase tanning lotion, and the girl helping us sold the heck out of that tanning lotion. She really knew what she was talking about, and my friend got exactly what she was looking for. I LOVE coming into the iTAN in La Mesa! All the girls are so friendly and knowledgeable on their job! These girls have customer service down so well! One of the girls even helped my friend and I out on our search for a good place to get our nails done, how sweet of her. Not only is the customer outstanding, but everything is kept super clean which is a HUGE plus. Usually there is a wait for the level 5 bed when I have come in, but its the most desired bed, so its expected. I'm very happy going to iTAN in La Mesa, and definately recommend it for a great tanning experiance. read more

I know, I know! Tanning is bad for you...but I gotta do it! These gals that work here are the best! Best tanning salon I have been to in SD=) read more

LOVE this location! A few weeks ago I was downtown shopping and decided to stop into itan just to see what they offered. As soon as I walked in I was greeted by Nick. He was extremely helpful in helping me decide which spray tan would be best for me. He walked me through all of my different options and was so nice for giving me great advice. I was running late so I left and he referred me to la mesa since that is the closest one to where I live. When i went in to the la mesa location Lexi helped me and entered me into the system. Both locations were SO helpful. Will for sure be coming back. Nick also recommended I get an accelerant lotion that smelled soooo good and really helped my spray last a true week & a half like he said it would! Thank you nick & Lexi you both are so knowledgeable and sweet. :) read more

Amazing staff, always so friendly and welcoming. The atmosphere of this itan is like no other. At time the A/C is a tad bit colder than normal, but I guess it makes sense with all those beds. I got the sun and spray iclub membership, which is great and really pays off. An added bonus, you get 30% off any products at the salon the day of sign up. The best and what tops itan off is the fact that double clean their beds, rest assured I'm tanning in a clean bed and not in someone else's sweat. I also love how tan everyone looks there. read more

One of the least enjoyable tanning experiences. For one, there's a fee to start a membership, which I've never experienced. Secondly, they offer promotions via text. But both times I tried to use them, the girl made excuses why I COULDNT. Thirdly, the beds aren't new and the goggles are really old and dirty. I've been here twice now, the first time for a spray, the second time to tan. The first time, I spent $50 on a tan which is a little steep for something that comes off in a week and a half. And the entire time the girl tried to get me to upgrade this and that. All together the ideal scam the try to sell to you is $70 I believe. Possibly higher. The next time, I experienced the same girl. She told me I couldn't tan longer than 7 minutes. I told her I'd never had a sunburn, I don't have sensitive skin and if I turned pink it'd be MY FAULT. She still didn't allow me. I left extremely upset and realized the high pitched "I work here" fake tone really set me off. It's not a dump, but I totally hate being told what I can't do. I left still cold. read more

I don't even know where to start, I sliced my finger on a broken bed and sliced it very very bad and no one helped me at all! She said she would tell the manager of the incident but did not, she did not even clean my blood off of the bed because it was still there 4 days later, she did not tape it but finally the manager did when I told her of the incident because I was worried someone else would get hurt! The other issues we're not mine but actually my mom's so she can leave her own review and my other issues actually we're not with this store personally but with Santee so I will leave my review there. Itan sucks and I will be cancelling after I finish getting what I paid for already read more

I went in when it wasn't very busy for a spray tan, and was immediately greeted by Mady. She quickly made an account for me. She very thorough when she explained how the tanning booth worked. All of my questions were answered perfectly. The salon was very clean. My tan looks great, so I highly recommend iTan La Mesa and I give kudos to Mady! read more

The girls that work here are super friendly, helpful, always greeted in and out and they know there stuff. And now for the place itself always clean sanitized top notch and everytime I've gone no long waits actually no wait at all great location. read more

Madi was the person that answered my call and I didn't know anything about spray tanning and she helped me out so much and gave me the right products to purchase ! Really great person and seems to enjoy her job. Thank You for signing me up for the membership!! read more

I've been a client of Hollywood tan for the past 3 years so I was devastated to learn it was changing to itan, but all my fears were laid to rest, when I went to the la mesa itan. All my questions were answered sufficiently and Allison made me feel right at home and I cant wait to go back!!! read more

I went in with questions and Spencer was great - very sweet and helpful all around. The spa is always clean whenever I go in and the staff is friendly. Highly recommend this location. read more

I have no clue how this place gets all those stars! Their tan machine is always broken. I just went in and was told I cant take you in as one machine is working and I'll be here another hr!! One other time I guess I left the door open of the booth and she called me to remind me to close it like seriously? So now this is the 5th time I have to drive further cuz she will be there another hr if she takes me in ... they close in 30 min btw.... read more

yAy I haz color again! So I bed tanned for 10 years...GET OVER IT and about 4 months ago stopped all together to take care of my tattoos (criminal). I had a frightening experience in the gym a few days ago, its called 'the mirror'. HOT DAMN I was white. This needed to change instantly so I yelped tanning near my house and came across this gem. The counter girl is the nicest, most knowledgable chick i've ever come across in a tanning spot, she could have sold me a take home tanning bed and I woulda bought 14. Seriously, she could have pushed a mountain of heroin my direction, noted that it helps with weight loss and I woulda been a junkie in 6 hours. Sorry...ya SHES GOOD. I opted for the monthly unlimited SPRAY tans although I may switch back to beds and use their special tattoo protectors..we shall see. I went for my second spray tan ever last night and look AMAZE today (duh have you met me? i keeeeeeeeeeeed). I do have some minimal issues...like one hand is slightly darker than the other and that webbing in between my thumb and fingers is white BUT im still learning these little things and thanks to the awesome staff im sure they'll fix me right up. just call me Bwow read more

Fantastic customer service, will definitely keep coming back & recommending this location. Also, for iTan in general, I really appreciate all of the coupons and deals emailed, or texted. I have used probably six different deals they've offered, both spa and tanning beds. read more

My ultimate fav place to tan. All the girls working there are super friendly and always try to get you in there as quickly as they can. The place is super clean. iTan always have super specials. The friendly staff takes it to another level by far. read more

I love the girls that work there and maintain a first name basis with most of them. They give great tanning advice and create a casual yet professional ambiance. The recent renovations have made the place feel much bigger, and in fact is with more beds being added at each visit. I like the variety of tanning devices, whether its a custom air brush, a mystic, or one of the leveled beds, I can always look great just in time for an function! read more

They don't have level 4 beds here, and the parking sucks. Other than that it's a clean salon.

This place is pretty nice and the inside looks pretty new as well. Only downside about the Mystic machine is that it's the older model where it just sprays your front and back instead of the newer machines where you spin around in a circle...still got the job done and left me looking nice and bronzed!! I'd definitely recommend this place if you should find yourself in La Mesa! read more

Love tanning here super great spot very nice spot! The people here give you a great service nice girls remember your name and your in and out in no time! read more