Excellent service! All the employees at this La Mesa location are phenomenal and super helpful! Today Dakota helped me and she was so professional and very kind. Thank you for helping me guide my decisions and what level of spray tan to do. I appreciate you. read more

Itan is a great place to get tanning and it keeps getting better and better. I'm getting surgery on my elbow so im going to have to skip a month but don't goo to any other tanning salons, itans hours are great and the staff is. Great. I want to give my special thanks to Jenna, and All the girls . I'll be back in October. Jozelle Torquato Talked to Resse in Lamesa and explained about my surgery and if you are a member you will never want to quit Itan they have the best of lotions and do not hold anything back. I'm going to suffer tanning withdrawals while recooperating from my elbow surgery you will love the tan you recieve and the sweet staff that helps you. Love Itan!! They are the greatest!! Thanks girls Jozelle read more

EverSun - La Mesa - That's not the tanning from the pool that's a true itan tan - Tanning Near Me - La Mesa, California

Amanda is amazing! This was my first time ever going into a tanning place so i was a deer in headlights, Amanda explained everything clearly and thoroughly. I will definitely be back as a regular! read more

Misleading advertising. They don't have what's advertised on their websites. The tanning beds are very very old and broken down. They should not be used. The spray tans were out of commission too- they said they are out of the liquid. Their system is very slow and glitchy. I would skip this location. read more

Audrey is amazing. So knowledgeable, friendly & genuine. Great job I went in for the first time & she guided me through the different services & Informed what would suit me best based on what I was looking for without being pushy or over selling read more

the staff is always amazing , however, the spray booths at the La Mesa location aren't working far too often.

light bulbs are ALWAYS SO BAD. They only get changed when 1 completely goes out. Im so tired of driving to Elcajon, where ALL the bulbs get changed a couple of times a year. I was also told my rate would NEVER change regardless of how long ive been a member, they raised my price a couple of months ago! So raising everyones price and not doing better by updating their bulbs is a complete fail!!!! read more

Very Janky level 5 bed in room 1 at the La Mesa location. The cooling fans don't work on machine (in fact none of the buttons work and the whole control panel is broken) and they have a wall fan that doesn't cool down anything while the bed is on. What a joke. Time to upgrade your "highest" performance bed. What else are we paying $90 a month for??? Get with the program, ITan La Mesa! Yuck. It's like torture for your clients laying in that "premium" bed. UPGRADE!!! For goodness sakes!!!! read more

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The customer service was awesome the first time I went there to iTan in La Mesa! The young lady by the name of Kylie was super sweet and friendly that by the time I got done with my first spray tan session, she had me sold as an iTAN club member . To find out, it turned out that all of the young ladies such as Adrina, Jessica, Taylor, that works there are just as friendly and nice like Kylie, each time I went there which is wonderful to me as this location has trained its employees the meaning of customer's satisfaction and how to make guests feel comfortable in their ambiance! Secondly, I love the spray tan booth cuz I'm out the door within ten minutes!! Love that it's quick and easy! However I was wondering if there was any way to get the tan from smearing onto my clothes after the session! Is there a way the tanning machine/booth, air dry me a bit longer??? That would be so helpful to not have to worry about my wardrobe having brown tan marks all over it by the time I've realized it! Other than this issue, this place is awesome with great friendly employees! I'd highly recommend iTAN- La Mesa to everyone!! read more

I started my one week trial on Sunday, June 1. They even had me put my card on file for after my week trial ends I can continue . I go in today to do my third session of my seven day free trial and the girls at the counter inform me that my week trial is already expired, which is inaccurate Because I am only on day number three. Every time I come into this location I spend $10 on tanning lotion and now all of a sudden my seven day trial is up that doesn't make sense to me and they did not want to hear anything I had to say, which is very disappointing. All I want to do is use the remaining Four days of my free trial before I start paying for monthly service. Not to mention every time I come to this location I have to wait at the counter for 10 minutes because their computer system is never working. How will you promote your business If you don't actually give people the free seven day trial as advertised. This makes me not want to do business with you whatsoever. read more

So, I personally took the time to drive ALL the way to the Santee location even though I live walking distance from this location. I went the La Mesa location once, yup just once. It was bad so I decided driving was worth it... Then I found out La Mesa had a NEW OWNERSHIP!!! So I did my research and found out the new owner is Erin Naanee (she actually owns all the nicest Itans in San Diego). Since Erin took ownership of this location, I had to swing by. I am in awe and shock at how many improvements Erin had made to this location in less than a month. I'm excited to see it once she is finished cause if you've seen the other itans then you know the makeover this location is in for!! Bed 2..... My happiness! Hit the Caribic button for an amazing sun kissed glow. My 10 minutes of relaxation. The girls are super great and Aliyah's energy makes me excited to see her when I walk in for my daily uv obsession!!! I suggest everyone in La Mesa stop by and see this NEW La Mesa Itan!!! read more

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I have been going to iTAN almost 2 years. I have never had any problems with the La Mesa location, everyone there is so sweet and helpful. Beds are always clean and the rooms are always nice. Jenna acts like she is part of your family and wholeheartedly asks you how life is how was your day and just seems so interested in what's going on. That alone makes you feel great when you go there the beds are amazing and I just really like spending 20 minutes of my day there. read more

had the BEST experience at iTan thanks to amanda!! it was my first time trying this spot in san diego and i was honestly a little nervous, but she made me feel so comfortable she gave me the best recs and seriously made it the most chill tan i've ever had. she's super sweet, easy to talk to, and honestly the reason i'll be coming back highly recommend asking for amanda, she's amazing!! read more

i've been coming here for 7 years and have yet to have a bad experience! even through the management and staff changes over the years, things only improve and staff are consistently helpful to every single guest. i came in recently to find Kylee going above and beyond to assist someone who had some extra needs, and she did so patiently and without any judgement. it made my day to see this exchange of kindness :) read more

Shout out to the amazing associates working at this location. Today, Lila helped me, and I love all the knowledge she shared about the serums available to use in conjunction with the red light therapy package I have. The training of the associates is top notch with this company. read more

Ashlyn had amazing customer service and happy to help from the entrance to the exit!

Once again Haley was great but her new worker Amanda was outstanding It's so relaxing because they're always so nice!!! read more

I was met with a very relaxing environment when I visited this location. I was also given a tour by the very friendly staff. Would recommend and will be coming back!! read more

I'm all for giving credit where it's due: After previous bad experiences at the La Mesa location I avoided it completely going to the Santee or Mission Valley locations only. (Even though I live in La Mesa!) Like I said in my previous review, I've always loved iTAN and have been going for years! WELL today was my first time back to La Mesa since my last bad encounter, and I was so pleasantly surprised! They seem to have gotten new owners who have tried to update the place and FINALLY there were girls at the front desk who were friendly and THERE! Overall I'm so happy to see this location starting to match the other locations, and am excited to start coming here again! read more

I had such a great experience at itan La Mesa! The girls at the front desk were so nice and helped my pick out a service that fit exactly what I was looking for. I was so happy with how my spray turned out I will definitely be coming back! read more

Julia was awesome and super helpful. This was my first time in a ITAN studio and it was extremely clean and professional. Highly recommend this location. Excellent customer service. read more

Even though I grew up in San Diego, I don't tan outside very much. My friends wanted to go to the beach this weekend, and I didn't want to look like snow white. Got my first spray tan here and it turned out great bc of Haley's helpful suggestions. Probably the best tanning salon I've been to even though its the only one I've been to. read more

I understand that this spot is under new management but I am extremely disappointed with the policies. We had signed up at the end of February and had to pay initiation fees although there is signage outside with a $0 initiation fee. The person at the front desk explained that the signs were accidentally left outside for a customer appreciation event. It's now getting towards the end of March and the signs are still up along with newer signs with a $1 initiation fee, so I brought up my concerns. This rep now says that there was a technicality that I had old info stored from 2012; however my friend also got charged full initiation fee and she was a completely new client. We both also had to fill out new client paperwork which I wouldn't have to if I had an existing account. She then said the other rep must've been new staff but couldn't refund due to company policy, only offer credit even if it was their mistake. After much back and forth the rep did end up calling corporate to give my friend back her initiation fee, so I do appreciate that but unfortunately we are both ending our memberships bc the policies seem misleading. read more

Love this location! So clean, and never disappoints. Jaymee's so nice and welcoming too 10/10 recommend this iTan!

Ridiculously pushy salespeople! Like crazy. My daughter and cousin had a laughable experience with how pushy and rude the salespeople are. One woman even said the spray tan will be "ugly and orange" (direct quote) if the bronzer wasn't purchased. Another woman barely explained how to turn the machine on-just said to "push the button" and walked out (even after explaining it was the first time using the machine). When chatting about this at work two of my coworkers also had the same type of bad experience at this location. Never will return when the Mission Valley location is so close and the staff so nice. read more

Went into Itan La Mesa today to take advantage of the $1 sign-up deal along with 40% off product purchases. I was greeted by Paris who took the time to give me a tour of all their rooms and offerings. I was surprised to see the new higher-end tanning beds and Paris educated me on how these beds are safer than the old-school ones I am used to; like the ones they have at Chuze! I ended up signing up for Sun-Spray-Spa because it was such an awesome deal and I will be grandfathered into the pricing! I originally went in wanting to sign up for Spray but try some of their Spa offerings; specifically the Fit Wrap and Photofacial!! Left ready to prep my mind, body, and face for the Summer!! Got some awesome products at an amazing savings! Thank you Paris and Itan La Mesa!!! read more

I was hesitant to get a spray tan after about 10 years of no beds or spray tans. Holly was so sweet and welcoming and gave me a great overview of options. I was really impressed by how outgoing and professional she was. Overall made for a positive experience and I felt more confident in my skin after my level 2 tan had settled read more

Love the new changes , the paint and changes look great. It's been a long time coming

Went in to spray tan at 8:38. They close at 9:00. So spray tanning takes under 10 mins and the two girls behind the counter told me they already closed down the spray tan machines??? Really closed them down?? I don't think so!!! I call that lazy!!! I've been a member for a very long time. Super disappointed!! Why stay open till 9 then???? read more

I wanna start by saying that all the girls that were here are very friendly. However the equipment needs to be up graded . I go to this location because it's convenient but if I go to another location, you can definitely see the difference. Fans are not working on Most of the beds. Bulbs are out a lot of the times.. read more

I decide to give Itan another try. But as usual it never seems to fail. Another booth was closed due to an employee broke tanning bed or something with the tanning bed #2 bed. Granted #1 and #2 are the only beds I use. And I had to use #3. And that is not a reason for me to pay monthly bills of over 100.00. I was told that the manager or owner would be calling me about a 1 month ago. And here I am waiting for that mysterious person to call me. I doubt anyone will be calling me back. Need to find another tanning salon need to do it quick. read more

Loving my I TAN La Mesa!!! They have recently renovated and remodeled and the staff is more than amazing. Audrey, Haley, Ciarra, Kailee, Julia and Amanda are some of my favorite people around town. If you are looking for a great place to go tan there are always specials on just about every product in the place. I swear by the lotion membership. I recently tried the teeth whitening. 15 minutes to a brighter whiter smile with a glowing tan. If you could use a pick me up this is the place. Thanks Ladies. 5 stars and 2 thumbs up. read more

A very good place with top quality items. Corporate is really on top of how this franchise is ran. Very professional, and willing to always do the right thing. I appreciate the fact that this company is around and stayed open even after Covid. read more

10/10/18 - Update: Someone from the company commented on my initial review below and promised someone would contact me. No one has contacted me still. Additionally, I actually emailed the contact provided below in her response in an effort to get some answers and STILL NO reply. I am shocked and incredibly disappointed. I will be cancelling my membership for sure now. What a bummer. Initial Review: Girls are all nice enough but legitimately every time I come in to tan in the bed I pay for.... its unavailable. They offer a lower bed or stand up. It would be nice to have them say "hey, hop in the next bed up since YOUR bed is unavailable." It's not the customer's fault that the facility doesn't have enough beds to accommodate memberships. For paying $60 a month and being able to walk in and tan maybe once in every four times I come... it's pretty crappy. I will have to look into other tanning facilities that can accommodate memberships. Super disap read more

Jessica is super helpful and patiently answered all of my questions in detail. The salon is clean, the staff are friendly, and they have multiple, very affordable membership plans depending on what you're looking for. Also, a great selection of tanning lotions at the front desk. 5/5 stars! read more

Itan more like Im a fan! Amanda was so helpful and I got a great spray tan. 10/10 will go again!

Tiffani and Savannah were super funny and friendly. They helped me with getting my tan on for a Europe trip. The girls gave me so much great advice and my tan looks phenomenal it looks so natural. I wish I could look like this all the time lol. read more

The two stars are towards the staff (they deserve 5 stars actually) but the low score is due to the constant state of the spray tan machines. I moved to La Mesa in 2018 and have been a member of iTan since. This location has been extremely convenient however since 2018- the spray tan machines at this location are consistently out of order, in need of repair, don't spray directly, flooded with tanner water and are dirty, etc. Despite the constant breakdown of each of the spray tan machine, the owner has yet to purchase a new machine. And not only that, they never alert customers to the breakdown of the machines, only telling you when you come in which is a huge waste of one's time. Word to other spray tan aficionados- DONT COME TO THIS LOCATION. Go to Mission Valley, El Cajon or Santee location. The owners there at least maintain the machines and they are always in working, clean condition read more

I had a great experience at this La Mesa location. Haley was welcoming and very helpful up front. She made me feel comfortable and relaxed. Thank you so much! read more

Umm I am a very good customer of Itan and I have never had an experience like I have at this location. That's not a good thing....I walked in and asked the girl if I could do the room 1 , which I already knew was a level 5 bed full time she said actually have someone else going in there right now. There was a friend of hers that pulled up AFTER me and came in AFTER me and she let her use that bed. I said what other level beds are open? She didn't even know! She said I'm not sure. So I said ok what level is the bed in the second room and she still didn't know. Ok?? Never been to an itan where they didn't even know the answer to that basic question. PS don't let someone cut in line that's not fair and I will never be back to this Itan. La Jolla is the best and cleanest. read more