BEWARE. DANGER. DON't THESE GUYS. Do not give them a deposit. I gave Augustine $8500 deposit. My…read morecustomer decided to replace their entire kitchen. They said they would return the deposit for over a year. When I asked about it for the 10th time last week. Augustine told me to get an attorney & sue him. He did several jobs for me in the past, but I will never use him again. I have been getting quotes that are 1/2 his price. It you want recommendations of less expensive granite companies that you can trust, call me. Larry Kunz 303-981-7046

DO NOT RECOMMEND. Our experience? TERRIBLE. We were enticed by the price and then everything went…read moredownhill from there. Good prices (too good to be true? But still spent a lot of money as it an expensive decision!), fine/poor installation (the edges don't line up totally and the caulking is coming apart less than a year after installation, outlet covers didn't fit back on without coming back to fix. They did line up the veins between slabs beautifully), terrible customer service. Overall, I second many of the difficult experiences some of the other reviews on here share. They damaged a few things in our home (hardwood floor, oven vent, chip on their newly installed counter, left the suction marks on the back splash- all of which we had to point out to them and/or provide proof they made the damage). Everything got fixed (because we wouldn't pay in full until everything got fixed) but we had to constantly reach out and fight for it. We started following up calls with texting and emailing to ensure everything was in writing. Every time we called, he would start the call with, "who is this?" after we had already shared our name. And then he told he did us a favor by fixing his mistakes. It took literally months after installation for everything to be squared away. To top it off, it hasn't been a year since we had our counters installed and we are working this weekend to re-caulk all of it. Whether that is normal or not- we're not sure (we don't think so?), but with the experience we had throughout the process, it feels like another hurdle at this point. We hope you never have to go through this experience like we did!

We wanted to update all of our bathroom countertops and sinks. DCD came highly recommended by a…read moretrusted source. They responded to my request and came out with in 24 hourz to take measurements. We were quoted double by other companies and DCD was a wonderful surprise. We have beautiful quartz countertops and new sinks now. From quote to install was a week. They were professional and cleaned up as well. My only complaint would be the office staff can be a bit slow to respond, I fept like I needed to reach out often. But the install team was exceptional. I would used them again and again

I requested an estimate for about 50 sq ft of countertop and about 40 sq ft of back splash in the…read morekitchen all in 3 cm Silestone. In addition there were two countertops/back splashes in two upstairs bathrooms. Ernesto was very prompt and "enthusiastic" about the project saying "thanks for the opportunity to earn your business" as he left. Then crickets. No estimate. His office manager contacted us more than a week after he promised the proposal via text inquiring about our "outstanding proposal". I replied we never got one and now crickets from her. We have moved on. Obviously I cannot speak about the quality of their work or costs, but my interactions were problematic to say the least.

Steve was very nice. I appreciated that he came to our home and gave an estimate based on the…read moreexisting structures. However, we found the work to be somewhat sub par and it took 5 days to complete. The locks on the doors are not properly aligned and the handle and lock is not exactly even, which is aesthetic but still frustrating after spending over $1000 on the project.

Steve came out and hung two large paintings for us. He was very professional and did an amazing…read morejob. Communication was perfect. Highly recommend using Pristine Home Improvement!

Steve and his team at westec helped us add an addition to our garage and the results and experience…read morewere outstanding. The actual construction took only 3 months which was way faster than I was expecting and everything was done with a very high attention to detail and integrity. We had an unrelated fire happen during the job (a dryer fire unrelated to the work) but luckily the team was there and was able to put it out and save the house from a lot of fire damage. They really went above and beyond. Would highly recommend working with westec. The process was easeful and I'm so happy with the results!

Did a beautiful job remodeling my bathroom back in September and everything is working and looking…read morebeautiful after four months of use. The project would have been done early but the vanity I picked out had a manufacturing issue and had to be replaced after installation, no extra charge for the paint and plumbing being redone to accommodate the change out. Still, done on time, and spent an incredibly patient amount of time with me changing my mind and wavering between design choices. Would absolutely recommend.

UPDATE 3/28 (hopefully this doesnt delete my original post): As a reply to the response from the…read moreowner...wow. Brad's a shady person, and the longer you talk to him the more you'll pick up on that. I promise you that he's just giving more lies on top of lies with his "response". He told me verbally in person when he was at my house a completely different price than he is now saying. He's a straight up liar. There is no misunderstanding, there is no miscommunication, he 100% told me $1500 for the wall repairs. Period. I vividly and specifically remember this. Here's some more details (because I HATE liars): Originally, I ONLY had Brad come by to give an estimate on repairing the wall damages. That is it. He said $1500 for the walls to be repaired. Then, I told him there might be mold in the basement and he immediately went into salesman mode. Saying how they have this new technology for mold removal and how he prides himself on having the lowest cost for mold removal and blah blah blah. He went on to say that most places charge thousands of dollars for that work, but he only charges $1000, and he would give me a discount on it at $750 for the mold removal. So we agreed and even shook hands on it (as he was just about to leave) that the total would be $2250 for the mold removal and wall repairs, and he said they could get it all done in a day or 2. This is important to remember because in the end he refused to do even just that work. Then, b4 he left, I was feeling good based on how he was talking to me and the price he gave me so I thought to have him look at some other work we need done. I showed him 4 interior doors that we want replaced with solid core doors, and some kitchen drawers/cabinets that need repairs. He looked and said that doors are $150 for labor plus the cost of parts (that was the only consistent part in the formal estimate). He didn't give an exact price for the kitchen repairs, but he did specifically state that he could get ALL of the work done (walls, mold, doors, kitchen) and keep the cost under $4000. Then I waited for him to send me the formal estimate, which listed walls at $3000. Just to show you another example of a red flag discrepancy in his pricing, the cost for mold removal was only $300 in the formal estimate. If you recall, I mentioned earlier that when he was at the house he said it's normally $1000 but he would be so generous to give me a discount at $750 for the mold removal. If his pricing had ANY kind of consistency he would have either: A. Told me while he was at the home that the price for mold would be $300, or B. Listed the cost of mold removal in the formal estimate at $750. To this day he still hasn't explained that single price discrepancy alone, let alone the others. However, clearly, Brad is NOT a man of his word, and anything that he tells you verbally means absolutely nothing, and he will just change the price on you all Willy nilly as he sees fit. And that's why I wasn't able to hire him, because I caught him trying to scam me and pull the ol' switcheroo on me. So he gives this new price of $3550 for ONLY the walls and doors. With him promising the walls for $1500, just do the math thats over $2,000 just for the doors. So with $600 for labor, that means parts would be $1450. This still just seemed like way too much for the doors seeing as anyone can get them for $200/door...so I asked if he could do the walls and doors for $2100 ($1500/walls + 4x$150/doors) as long as I provided the materials. So that is exactly when he said he wasn't interested in my project anymore. It wasn't "no I stick by my pricing and here's why..." it was "I'm no longer interested". I mean, how much more obvious does it need to be that this jerk was trying to scam me and was just mad that I wasn't falling for his BS. I was NOT out of line in any way for asking him to do the walls and doors for $2100 if I provided the parts (based on his pricing in his formal estimate). Remember, he originally came by to quote ONLY the wall repairs......he had absolutely NO reason to withdraw his interest in my job. He tried weasel his way around it to make it seem like he was honoring the original price when he really wasn't, and the way he did that was SO dishonest. DO NOT DO BUSINESS WITH THIS LIAR. The fact he's trying to defend his actions just adds to his level of dishonesty. If it came down to it I would even testify in a court of law that what I am saying is really what happened. I'm not the kind of person to just make something like this up. You can check all of my other reviews, they are all 100% legit. He's got some nerve to just dismiss what I'm saying as if it's just how I "feel". No. This isn't simply "how I feel", what I'm saying is literally what happened.  No joke, no exaggeration, no misunderstanding, no BS (other than Brad's). The fact that Brad is trying to spin this the way he is, is so incredibly offensive and disrespectful to me, and it just proves what pure scum he is.

Better Ways did a beautiful job of creating our basement laundry room. Brad's crew were always…read morepolite, worked hard, and showed respect for our home by using runners to protect our carpet. They were able to complete the job quickly. They even provided a bonus wall going into our storage area, with no extra charge. The drywall, texture, and paint all look perfect.

Horrible experience. Not only did he abandon the job before it was done, but we were left to pay…read morefor horrible work that was completed by his subcontractors. Fireplace stone needs to be replaced. Countertop subcontractor dropped the stone on our floor so now part of our brand new hard wood floor needs to be replaced. Backsplash was installed crooked so we had to have it completely removed, purchase new tile that we have now paid for twice, and have it reinstalled. I could go on an on. When we signed our contract with him, he said any work that was done by him would be guaranteed to be done to satisfaction. How is it OK for him to abandon the job with so many issues on the work that was done? Regardless of him leaving the job early for whatever his reason may be, we feel completely robbed that we paid for a half-a$$ job on many of the items. Oh and in the process of our time working with Mitchell, he fired his kitchen contractor because she made several mistakes, fired his stone guy because he installed the wrong countertops in our house, fired his carpet guy because he let him do our backsplash and he installed it crooked. So who does he even have left to do jobs? Who knows, this guy is a con-artist. I have pictures and emails to prove it and will post them here if he even tries to argue that point.

This was the absolute worst experience I could have ever imagined having with a contractor. To keep…read morethis short, the wrong countertops were installed, wrong electrical outlets, he called yelling at us multiple times blaming his electrician, stone man, cabinet lady, and took no responsibility for his mistakes. We had to fire him and take the entire project into our own hands and he never showed us a single receipt for the work done and just took our money. We spent over 100k with the guy without seeing a single receipt in the end and we feel scammed. We will be filing a complaint with the BBB and seeing what we can do to get our money back that we deserve. Currently we sit with an unfinished kitchen, wrong electrical outlets, unfinished fireplaces with bad tiling, and a really bad taste in our mouth. Mitchell right cannot take his emotion out of any issues that arise and I am surprised he can even be called a contractor. Please please take my word for it, I write a lot of reviews, mostly positive, so for me to write this is very telling. Also keep in mind he says he "released" $4100 to me but we have over $10,000 of work incomplete so he actually stole money from us which we will be contacting the contractor's board about immediately.

Summary: I am not easily 100% pleased but I am with Colorado Stone & Granite and therefore offer my…read morehighest recommendation. I had granite counter-tops installed in my kitchen and bathroom by John (owner) and his team this week. I could not be more satisfied. John continuously went above and beyond to ensure my satisfaction. John and all his employees were very professional, showed up on time and delivered a great product at a very reasonable price. Furthermore, they drove out to ski country in Keystone CO to do this job and make it all happen. Compared to other granite contractors that I spoke with, CS&G's turn around time is very quick ... They do everything in house and can get you new counter tops very quickly. If you want granite counter-tops, call Colorado Stone & Granite!

If I could give zero stars I would. What a joke. He said he had the countertops I wanted and I paid…read morefor them. He never had what I asked him to order. He then tried to sell me the ugliest slabs I have ever seen. Very thin as well. I asked what happened to the ones I asked for and he said he would see what he could do. Never heard from him again. Currently suing to get my $4000 back. Never seen anything like this. I was completely ripped off. Please please save yourself the nightmare and pick any other company. There's a lot of competition out there and this company will hopefully go out of business with the way it does business.

Once again we had Horizons wood floors come to our home , did our bedroom this time and they turned…read morefabulous.efficiency was beyond above.moved furniture carefully and did great job .We have used this company before for our other rooms and they have been very consistent in their work they turned out fabulous Once again,I highly recommend this company , John is friendly professional and knowledgeable. Will continue to use in future.

John and his crew helped with my home remodel 2 years ago. I was very happy with his work, but it…read moreappears I didn't leave a review on Yelp. Fast forward to a few weeks ago when I needed a 5 extra planks of LVP flooring for a small future project, and was unable to source them myself as they were discontinued and the manufacturer required an existing account. John came to my rescue and secured me a box, even though he wasn't profiting at all from the request and his work was long complete. His professionalism and customer service are top notch!