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Luescher Tile

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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5 years ago

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12 years ago

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Wagner Floors - Owner and founder of Wagner Floors

Wagner Floors

(28 reviews)

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

Buerger Brothers Construction - Finished Garage & Deck

Buerger Brothers Construction

(17 reviews)

This review was re-published in January of 2024 due to an accidental deletion of the original…read morereview. Buerger Brothers Construction built an addition to our home, which included a 700+ square foot garage, using concrete poured on Piers and a floor poured as a "Slab on void" due to bad soils report. They also built a new deck, and managed front yard landscaping. They are an honest, ethical, professional, and an excellent company to do business with. We started planning in May of 2019, with construction from June through October of 2020, we found ways to work during the early days of the Covid pandemic. Communicating with Christian was a breeze, he was easy to talk to, responsive, professional and truly cares about what you are conveying. Because I am a retired engineer I had to stick my nose into everything... From the beginning he brought in professionals from the Architect, Structural Engineers to the finishing Carpenter and Painter, each step was amazing and all within budget. The cadre of subcontractors hired by Burger Brothers had to meet a high standard of professionalism and produce a high quality product, they were all wonderful to work with. Of note, was the daily cleanup, the care taken and the security to the existing area, especially working in the midst of a pandemic! Inconvenience was kept to a minimum and in the end we can actually say the complete project went quite smoothly and was a great experience. Would I hire them to do it again? Absolutely "In a heartbeat, no doubt about it!" I just cannot brag enough about this company and I promise you will not regret your decision to hire Christian and his crew! I could go on and on, but you get the gist.... if you want honesty and professionalism, these are your guys! Without hesitation I would recommend them and would hire them again to do any construction project.

Buerger Brothers built us a new deck in 2022, as ours was old and becoming a safety hazard. They…read morealso replaced our back gate with a custom-made door that locks from both directions. Christian was great to work with, he was knowledgeable and communicative throughout the process. He provided guidance every step of the way and helped us determine what would work best in our space. There were a few challenges along the way that caused the project to take longer than expected, but the quality of the work is excellent. We appreciate the crew's attention to detail and their diligence in getting it done. We have been enjoying the deck this summer - it's nice to be able to spend more time outside without worrying about safety. Thanks, Buerger Brothers!

Luescher Tile - tiling - Updated May 2026

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