It's been a year since New Horizons put red oak 2 1/2" flooring in our dining room and study, two of our first floor rooms and refinished all of our downstairs hardwood floors to match the finish. They also took out a number of existing oak boards from the foyer and matched them to the new boards in these rooms so they are seamless and look as if everything was installed at the same time! John also recommended a water based commercial grade polyurethane and I'm so impressed by its durability. 18 months and it still looks like they just finished. They also took our old dated wooden handrail balusters and replace them with a more modern metal style giving the entire living space a much more modern appearance. They did a great job. The only negative comment I have is they don't do their own painting. I did that myself and it turned out fine. There was a slight miscommunication about some damaged trim that had been done by the previous owner's dog but John made it right in the end. They weren't the cheapest bid I got but they weren't the most expensive either and I feel the quality of their work was well worth what we paid. With four bids there's was next to the top but well below the top price and the two low bidders didn't instill much confidence. They are very professional, do what they say and keep you informed of any hiccups in the job. Sign me, Very Happy!! read more

We are repeat customers for New Horizons Flooring because of their awesome customer service and work. Our first job involved replacing/updating a mixture of flooring types throughout half of our house, including ripping out old tile for most of it, after a water leak forced a remodel. John was extremely knowledgeable in orchestrating the multi-phase work to get it done quickly since we were unexpectedly launched into the task of fixing/updating things while trying to coordinate delivery of new cabinets in our kitchen. They were open to working with flooring we found from another source and that we supplied ourselves while they handled the little stuff (grout, etc.). Once all the major work was done (floors, cabinets, countertops), we needed someone to come back and install our new backsplash for the finishing touch. We didn't hesitate to turn to New Horizons Flooring again and they got us on the schedule quickly once more. The work was beautifully done with care and we couldn't be happier. I absolutely recommend them for their great customer service, contracting knowledge, and work ethic. read more

This is in response to Mr. Jeremy L I spoke with Jeremy and he explain to me some of the things that he was not happy with we had a good conversation and I told him that if he would've given me a chance and called us to let us know of some of the things we would've taken care of those some of what were his concerns were just misunderstandings as opposed to his responsibility and our responsibility we would've taken care of Mr. Jeremy L if he would've called us to give us the opportunity to take care of Some floor issues of his concern under his fridge raider and stove and would've removed a few boards left in his garage. Mr. Jeremy L was respectful and dignified to us and we do appreciate that and wish that was a call we would've made him a happy satisfied customer read more

I recently had a major tile project completed by New Horizons Flooring Company where I was having two bathrooms remodeled simultaneously. After researching other companies and receiving other estimates, it was a relief to have the owner John come out and give an estimate. Not only was he very knowledgeable but he was easy to work with and the estimate was VERY reasonable.. He promptly returned phone calls and stayed in contact prior to the work starting so I was never left hanging. The workers were kind and clean throughout the entire process. Due to the size of the project, it took a week to complete and turned out better than I expected. I HIGHLY recommend New Horizons Flooring Company to anyone and I would not hesitate to use them again! read more

New Horizons Flooring replaced my 2nd floor carpet with laminate. The estimates was most reasonable, but what really made me their returning customer is the service they provide- Two month after the floor installation, my wife found that the stair nosing was not what she expected, so I called John for some suggestions on how to correct it. John and Seth came to my house multiple times, tried different ways and materials and finally got the best solution for us. I feel that they really work hard to achieve 100% customer satisfaction, and I am confident to recommend NHFC to all my friends. read more

New Horizons Flooring provided excellent quality service throughout our entire remodel project. John offered us suggestions, innovative ideas, and knowledgeable opinions on our initial consultation. New Horizons added, extended and refinished our hardwood flooring. Extensive tile work was completed. An interior staircase was redesigned, redone and finished. Our entire project was well organized, structured, well maintained, and on schedule. Most noticeable was the quality of the work accomplished by everyone involved on this project. read more

Our townhouse had the original cheap apartment grade flooring and carpet. We needed the entire house redone. New Horizons did an excellent job for us. They worked with us on the budget and schedule. They handled everything from demo, haul away, product delivery & installation, and clean up. Since the job included the kitchen and one bathroom, they also handled appliance and fixture moving and reinstallation. Everything was done expertly, and I would highly recommend them. read more

We have used New Horizens before and it has always been a great experience. We had High level, water proof, multi layer flooring- which looks like Hickory Wood -installed on the upper floor of our homee. It was installed to perfection. They did a great job cleaning up and having the trash removed at the end. The installers are efficient, hard workers. John is very personable, knowledgeable and easy to talk to. Give them a try, you won't be sorry. read more

Couldn't be more pleased with New Horizons!! They tackled a job other companies did not want to have anything to do with! They made it sound like "no problem"! And then they were able to deliver as promised! They were all very professional (John, Seth and Andrew), and very patient with me as well. They returned to inspect the project, and didn't give up until I was completely satisfied!! I can't thank them enough!! I would highly recommend them! read more

We decided to replace our laminate kitchen / dining area floor with a red oak hardwood floor. We also had the hardwood floor extend into a hallway, on our stairs leading to the second floor and in a hallway on the second floor. New Horizons removed the kitchen and hall laminate and the carpeting on the stairs and upstairs hall. The hardwood was stained a color we chose and the final product is gorgeous! We are still enjoying it so much! read more

New Horizons did a fantastic job on my floors! The lumber supplier delivered my wood to another address, which was not New Horizon's fault. The owner went above and beyond to fix the issue with the supplier and complete the job by the date he had promised. His staff was also very professional and did excellent work. I was so pleased that I hired them again to install laminate in all the bedrooms. I highly recommend this company! read more

New horizons flooring did a great job refinishing our full living room and hallway hard wood refinished as well as removing a tile section and refinishing the wood. The refinished wood was brought back after 20 years of carpet over the hard wood. The New Horizons did a perfect job including blending the refinished hardwood with existing bedroom hardwood. They showed up promptly each day of the job and maintained an clean work site. read more

I had our hardwood floors done by New Horizons Flooring this summer and they look fantastic!! I was treated with respect by the owner John and his crew that came to our house. They took the utmost care with our home. Everything was cleaned up and they let me know what to expect through the process and let me know how to take care of our new floors. I would highly recommend New Horizons Flooring if you want your job done right! read more

We had New Horizons Flooring repair and refinish the hardwood floor that was in about half of our first floor. We also had them install new hardwood in the other half of the floor so that the entire floor is now hardwood. NHF was very easy to work with. The results are great! They perfectly blended the old and new wood floors and stained the entire floor. The floor looks outstanding. I would definitely use them again. read more

New Horizons refinished our hardwood floors. Absolutely great job. Not only do they look wonderful, but all aspects of dealing with New Horizons Flooring was excellent. The technician was pleasant, nice to our dog, and a true artist with the refinishing equipment. John's expertise is apparent and his employees are a pleasure to be around. The floor looks way better than when it was new. Highly recommended!! read more

I interviewed a number of flooring companies before I found John and New Horizons Flooring Company. These guys came in and gave me a number of finishing options from which to choose and were extremely collaborative. They fully explained each step of the process and I could not be happier with the results. I look forward to working with John and company to finish the floor as part of my kitchen remodel. Brian read more

New Horizons did great work for us. They installed new hardwood in two rooms and blended it in with existing hardwood in the entryway and the kitchen. They re-finished the old wood and made it all match and look just like we wanted. They met the schedule and budget exactly. There were two small problems that I noticed later, which they were happy to come back and touch up. I highly recommend them. read more

John & crew refinished about 2,000 sq ft of an exotic wood floor in our last home plus laid some new tile in another area. The work was excellent, on time and on budget as promised. They also installed about 1,000 sq ft of new red oak in our current home and again everything was great. I would never use anyone else! Bill B. read more

This is the third time we have used New Horizon Flooring. The most recent job was complete master bath remodel and hardwood flooring in master bedroom. Quality of workmanship is excellent with top notch professionals at every stage. We love our new space! Highly recommend and will use New Horizons again for our next project! read more