The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

We were very pleased with the final results Custom Flooring Specialists provided after having them…read moreresurface our hardwood floors. Efrain was very courteous and thoughtful and did really great work. There were a few communication issues in understanding timeframes and access with the main office, but everyone remained professional and positive and I sincerely appreciate that. The price point they offer and the craftsmanship they deliver make them an easy recommendation from me if you're considering their services.

We went back and forth on which way to run the boards. He stood in the front door and pointed down…read morethe longest sight line in the great room, and that settled it. Running them that way makes the space read longer than it is. The seams disappear from the couch.

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

It has been two years now since they installed a luxury laminate tile floor in my kitchen and it is…read morenot lasting. I asked for it to be glued down, tiles selected had instructions for gluing but they were not followed. I was not told during the project the installer was not gluing them down per instructions until the project was done. I am now having to consider replacing it since the floor pops and snaps when we walk on it. I also just discovered that when the trim they removed was replaced the caulk used was kitchen caulk (not paintable) so I had to scrape it off and redo it.

I had a very positive experience here. We worked with a sales rep named Chris who was knowledgeable…read moreand friendly. I think we ended up paying a couple hundred bucks more than Home Depot or Lowes but it was well worth it for the good experience. We have heard some troubling things about CE's installers (and about contractors that the carpet shops hire in general) so were a little nervous. We also didn't want a team of installers out that we couldn't communicate with due to language barriers...no, we don't care where they come from but we wanted at least one person that was fluent in English so we could communicate. They sent this fantastic installer named Richard who did the job solo-nice since having a team of strangers in our house would only increase the nervousness. We are very happy with the end product. Our carpet and padding are excellent as was the installation. Thanks Chris & Richard!

We returned three boxes of unused product and an extra transition piece over two weeks ago and…read morestill haven't received our refund. We've stopped in twice and were told each time that the refund is "coming," yet nothing has been processed. We were only given a handwritten receipt for the return and told another department has to process the refund, which seems like a very broken system. On top of that, the salesperson told us we received a contractor discount, which turned out to be untrue. Very frustrating experience and extremely poor follow-through.

Excellent selection, installation, and customer service! Sloane's may not have as big of a…read moreselection of carpeting as the big box stores, but they're definitely worth using! They answer their phones and make it easy to do business with them. We were able to pick out carpet and get it installed within a week and all for exceptional pricing. Will definitely use again!

Uli and Jesse were wonderful to work with as they were honest, excellent with answering questions…read moreand providing quality work. They went above and beyond.

James is not a trustworthy contractor, and I do not recommend. I made our first payment in July…read more2024, and as of November 2025 the project is still not complete. Despite multiple walk-throughs with James where he acknowledged the issues my wife and I highlighted they still have not been resolved. You can do better. Not worth the trouble and struggles with basic communication.

James is not a trustworthy contractor, and I do not recommend. I made our first payment in July…read more2024, and as of November 2025 the project is still not complete. Despite multiple walk-throughs with James where he acknowledged the issues my wife and I highlighted they still have not been resolved. James assured us we would have a finished kitchen by Thanksgiving 2024. Instead, his workers were in our home the week before Christmas working until midnight on December 22, returning the next morning to deliver only a barely functional kitchen by Christmas Eve. Even now, hardware is misaligned, a cabinet door is warped, and several trim pieces remain missing. We still have one small outstanding payment, but James has ignored our attempts to contact him for months. He still has not provided an itemized list of costs for our project as requested. It is clear he has no intention of completing the work as promised. As successful professionals running our own independent businesses, we would never tolerate this kind of behavior from our employees. Save yourself the frustration--find another contractor.

The crew was extremely kind and knowledgeable. Our new floor looks great! I would work with them…read moreagain in the future. I was referred to them by the Carpet Mill. The price was super fair for what we received!

They refinished some floors as part of a remodel. We are having them redone by a different…read morecontractor. We also experienced a rush job. They didn't want to reset surface finish nails (leaving nails marks around the perimeter). Baseboards were not removed which caused a lip between the floor and baseboard even after we asked before the work was done. Suggest finding a contractor who adheres to standards set by National Wood Flooring Association.

We had a positive experience in this store, and as there are quite a few negative reviews- felt I…read moreneeded to leave mine. We stopped in to see if they had carpet padding- to go under my area rugs. Home Depot also has padding, but theirs is lower quality and will flake apart when I cut it to the size of my rugs. Also, the pad they sell here has a layer on top to keep everything together that the other kind I looked at didn't have. It comes in 6' rolls, so for my larger rugs, I'll have to tape them together- which is common practice in the carpet industry apparently. The guy we talked to was super helpful, and even helped us locate the Big R store (across the street) that we were looking for in the first place. I was very happy that we happened across this store, especially because some other carpet store we tried to go to had closed at 4pm, and we missed them by 15 minutes. I

This is the best carpet store I ever went to. They gave me these carpets for free! The customer…read moreservice was great. The lady that works there is super sweet.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

Jamie was responsive, friendly and prompt. He was thorough and my carpets look and smell so much…read morebetter. I will definitely be a repeat customer!

Jamie promptly returned my call on a Saturday afternoon. We had spotted a bed bug in my son's…read moreapartment and wanted to have the bedroom carpet steam cleaned before the apt was sprayed. Jamie scheduled an ASAP Monday appointment and kept us informed about his arrival time as he was able to come earlier than expected. He generously cleaned the bunnies rug also when I asked. We are second floor and he was able to accommodate us with ease. Very professional and the rug looks grand. He also offered a $20 discount for his next service which we certainly plan to use.