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Star Flooring & Design

4.4 (8 reviews)
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Services - Star Flooring & Design

Carpet installation

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Wagner Floors

Wagner Floors

4.0
(32 reviews)

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

McDonald Carpet One Floor & Home

McDonald Carpet One Floor & Home

4.2
(32 reviews)

Still a 5 star rating on my probable last house project. As we never really finished the full scope…read moreof the 2018 project, because of our finances, the pandemic and availability of perfect products, we picked it back up this spring in conjunction with our long-term goal of returning the main room to its original hardwood floor. McDonald Carpet One does tile areas too and did our entry area in the 2018 phase with the kitchen floor and new upstairs carpet, 3 bedrooms, a hall and full flight of stairs. That construction had not been level enough for hardwood as the floor joists had to be laid over the very old beams. The tile manufacturer was sold out and redesigning the companion smaller tile so nothing was available to do the fireplace hearth, even if we could have paid for it at the time. Fast forward to this spring and now they did have a companion tile. I'll admit the color lot changed a bit but it is still quite acceptable and looks good with the hardware around the metal fire doors and the decor in the mantle. April, the staff member I had used in the past set it up for us. They do have other staff too and the owner stays close to operations. We have had years of good projects with them so please also read my previous review. I am glad this final renovation to our house is done and glad I could use so many longtime reliable Boulder companies.

I couldn't have asked for a better experience. Family-owned, and it shows; they really care about…read moretheir customers. Installers were great, salespeople were friendly, and The McDonalds are really good people. Best in Boulder for flooring.

Go Green Flooring

Go Green Flooring

2.4
(29 reviews)

Simple flooring order. They came out to measure and came up with a number that was way higher than…read morethe actual measurement. We had it remeasured by a real contractor to verify. Then ordered the amount of material needed per that contractor. Go Green added in 2x the standard overage. They seemed miffed that we did not hire them to install the product based on their over the top labor estimate. We picked up the material, had it installed and sure enough, they included double the standard overage. After the install, we had several unopened boxes to return to them, and they refused. The owner is arrogant and belligerent. Just the opposite of a good business model. So much for supporting a local business. Shop elsewhere.

TLDR: 2.5 stars for this business is 2 stars too many. This place is terrible. You should literally…read morego anywhere else to buy carpet. Buying carpet sucks, it is a total black box of information. Our journey began in June. We found a carpet that we really liked, but it couldn't get delivered and installed in our time from the business we were working with. Enter Go Green: Our encounter with Go Green started with Daniel Champion, a "Sales Executive" who seems to lack any semblence of intelligence. My girlfriend was able to thoroughly confuse him by asking on the availability of more than one carpet. Apparently, Go Green's business model is most effective if you come in knowing exactly what you want and don't need a lot of information. Fortunately for them, WE DID. We found the EXACT same carpet we had identified elsewhere. We had been quoted at the previous installer $4500. Go Green told us that it would be $4500 JUST for the product, that it doesn't include install, but they also could not confirm availability of the carpet until the measure. We told them we were okay paying their exhorbitant price, if they could get it installed by X date. We had to work with Daniel, there was no choice. My girlfriend asked Brenda in a conversation prior to measurement if we had to work with Daniel, and she said "yeah, basically" Friday comes, the owner's (Brenda - more on her in a minute) son, Shane, comes to do the measurement, and just like Daniel, seemed irritated that - since they could not confirm our first choice carpet availability - my gf wanted to know about other carpet availability options (because we need something installed by X date). We call Daniel back on Friday evening, ready to put in our order (quoted at $8000, that is $3500 more than the previous quote for the same carpet) and we tell him that we want to know the estimate with a Rubber Pad (which we know they offer, because we held it in our hands in the store, and talked to Daniel about it). Daniel said that they did not have Rubber Pads (wrong) and that he was very impressed with their Healtier Choice Memory Foam pad (who cares?). We tell him we will come up to the store in Boulder (40 minutes away from where we live) the next day to show him the Rubber Pad. We show up and Daniel has not updated any estimates, remembered nothing, and still cannot confirm the availability of our first choice carpet (he was "pretty sure"), and EVEN AFTER WE PICK UP AND SHOW HIM THE RUBBER PAD, he still couldn't figure out how to give us an updated estimate, he was thoroughly confused. Thank god that another sales consultant was at the store, Sherri. She was able to actually get us numbers so that we could actually place our order. We felt better when she apologized and told us that she would let the owner (Brenda, again) know. The experience was so painful though, and we had to concede on a different carpet. So, we see if the carpet we had to get from Go Green was available elsewhere. It is. We call Go Green back on Monday and now, we get to talk to Brenda again. Brenda was upset that we were considering going back with the other carpet place since THE ONLY CARPET THEY COULD SELL US WAS NOT EVEN THE ONE WE CAME IN TO LOOK FOR!!! THEY COULD NEVER GIVE US THAT AVAILABILITY. She told us that we obviously were only concerned about price, and that Daniel is just "new". If we were only concerned about price, we would have gotten out of this circus right away. We continued to engage because we were willing to pay ALMOST DOUBLE, if they could get the job done. The worst part about working with them, was how difficult and terrible everyone (except Sherri) was to work with. This place should not even be in business. It is gross. If it is this difficult to ORDER the carpet, who knows what their installed product experience would be like. Shop anyhwere else.

Star Flooring & Design - flooring - Updated July 2026

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