The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

John and Jorge recently completed our guest bath remodel and we could not be more pleased with the…read moreresults. Their creativity and attention to detail are impressive. Every cut and transition from tile to bullnose to accent frame was planned well in advance and executed beautifully. A minor delay we incurred was more than offset by the fabulous results.

Do not trust this guy. He promises everything and delivers subpar work…read more Once he has his money you are on you own. I have cracked tile and gaps that will not cover with trim. I have sent 15 text and at first he says he will come fix it. I have waited on him twice and he never showed. He just ignores me now. He tries to go so fast he misses on quality. I now have to hire someone to come in and fix his mistakes.

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

This was the fourth tile store I shopped and where I stopped searching for tile! Carolyn found the…read moreperfect tile for me! And it was $1400 less than I was going to pay elsewhere for a tile I didn't think was really perfect. She also recommended a fantastic installer. I could not be happier with the results! If you need tile - for whatever purpose - this is the place to go!

Disappointed in the customer service. I made a purchase based on their recommendation, but,…read moreunfortunately, it turned out to be a poor color match. In the end, I had to eat the cost of the product. It seems like the days of finding a small business that actually cares more about the customer than the dollar are long gone. I believe TLC carries quality products, I'm just not impressed by the customer service.

One of the top contractors I've ever worked with. Excellent quality work. Shows up on time…read more Protected my hardwood floors and kept the dust to a minimum. I recommend them to everyone! We had three bathrooms completely remodeled and a kitchen backsplash. Everything came out amazing.

This was the year to remodel our master and kids bathrooms. They were 30 years old and desperately…read moreneeding to be redone. We couldn't have been luckier to find Brian at Highlands Custom Tile and Stone. It was clear when Brian first arrived and went over our bathrooms that his desire was to leave us with bathrooms that were functional and that we would love. Every step of the way, he proved that he meant what he said. Brian was great to bounce ideas off of and to give us ideas when when had none ourselves. He then did a great job of the actual work leaving us with two bathrooms that we couldn't be happier with. Whenever I go into our master shower I feel like I'm at a vacation resort, and the kid's bathrooms are functional and built for three kids to get along in while looking beautiful. (I'd like to post photos of the completed work, but for some reason Yelp isn't providing me the option)

Brandon and his crew came and refinished our basement concrete floors. Jill and Brandon were very…read moreaccommodating and wonderful to work with. We had some extra work that needed to be done and it was no issue. Brandon and his crew did an amazing job and he was so nice and honest. Price was very fair and I highly recommend this crew!

We hired Colorado Concrete Restoration to epoxy our old garage floor. There were several large…read morecracks on the garage floor that needed repair and sealing. Brandon and his team were AWESOME. From the beginning, Brandon made this process easy. He provided an accurate estimate (both price and timeline were perfectly accurate) and was quick to respond to questions. He was prompt, a good communicator, and the results are amazing! The garage floor never looked so good. We are pleased with the results. We highly recommend Colorado Concrete Restoration for your next home improvement project.

FCI provided LVI on my stairs. Treads are under spec, namely too small, risers are inconsistent…read moreheights, also not to spec. Treads are breaking apart. Original bull noses were sawed off, destroying support for new work. FCI walked away, refused to make things right. FCI is not a registered contractor in my county, and did not obtain the required building permit for stairs. FCI LIED, claiming "that's just the way they are" when I complained about the treads being too small for a woman's size 7 shoe.

This company refused to give me a range of prices based on info provided, and when I asked for one…read morethey actually said they wouldn't help and turned me away. Did not have a good experience talking to them. Wouldn't recommend them based on quality of customer service.

Seriously fantastic experience. I got all my tile materials from them, the selection is superb!…read moreStaff is knowledgable and friendly. While we did have a glitch with an order, they fixed it in no time and were just overall good to work with. Definitely recommend! PS: Several contractors recommended this place over the other tile shops in the area, apparently the materials are of higher quality. I would tend to agree after having bought at this store and others before!

I had a great showroom experience at this store and after a bit of a hiccup with the first…read moreinstallers, had a fantastic outcome with Erick when he installed the tile!! Erick's attention to detail and quality of work was fantastic. Had he started the project, I no doubt would have given this a 5 star rating. The only thing keeping me from a 5 star is that Erick wasn't here from the beginning to do his excellent work from day one.

Staff is friendly, helpful and pricing is competitive with other tile stores…read more Miracle Gash was awesome when we needed additional tile and found matching tile so we didn't have to wait multiple days. They allow returns of full unopened boxes. The only suggestion is to have signage at the back of building for pickup as it was confusing where to go for my order.

We saw some tile here that we liked, with a nice coarse texture. We were a bit worried, because…read moresimilar tiles had a texture that was too slippery for a bathroom. We asked them to make sure that the tile we were purchasing would have that same coarse texture, and we were told it would. So we bought several boxes of tile, and lo and behold, it was smooth, not coarse. Not a big deal, we just return it, right? They charged us a FIFTY DOLLAR restocking fee to take back tile that we only bought because they made a mistake. Absolutely unacceptable. There are plenty of other tile places to go without having to risk dealing with these scumbags.