Only use in desperate need. $350 for an unlock that takes the guy about 2 minutes to do. Plus the locksmith then has the gall to ask for a tip. And they don't tell you the cost on the phone. Way to take advantage of a stranded motorist. read more

I called needing a replacement key. They told me it would take 45 min to have someone out there. I waited over an hour and a half almost 2. I asked how much around it would be. They said 120$ the guy gets here and tells me almost 700$. And of course the customer service has chickens in the background. The manager is rude and they wasted my time I called at 1 they showed up at 4 meaning I wasted my window of someone who is actually affordable to come out. read more

Got locked out of my car. Took them 45 minutes to get there, he spent 2 minutes to open the car. Cost $250. I could have taken an uber to walmart, buy a car kit, and ubered back for less money. Hell, I could practically pay for an entire locksmithing certification for that much money. Cannot un-recommend these people enough. read more

I was told 29 bucks when I called. They don't tell you about how you get treated. The guy showed up after they said he would be here. He was talking over a hundred fifty dollars + the $29. NO THANKS read more

Charged me nearly $600.00 to unlock my trailer door. Carried a gun. Would not give me a receipt. Receptionist very rude. I would have given them a 0 if possible. Reporting them to BBB, also taking them to small claims court. read more

A COMPLETE SCAM! THERE PHONE NUMBER'S DISCONNECTED AS IS THEIR SITE!! I tried dealing with them directly & they refused to give me any answers or provide follow up. Dispatchers are useless & will do anything to "say" they provided a service. DO NOT USE THESE PEOPLE read more

I promise you do not want to use Evergreen Locksmith. I called and they were quick and efficient with telling me a technician would arrive in fifteen minutes. I asked for an estimate for a replacement key for my push to start car, and he said around $150, which sounded reasonable to me. I get a call back twenty minutes later saying the technician will arrive in forty-five minutes. At this point I should've called and cancelled and found a new company, but I was stressed. The technician calls and says he has arrived, so I show him my car and my key, he says he can rekey my car. He starts doing the repair, and tells me over the course of an hour that this will only take 12 minutes each time I check in. He then tells me the replacement will be roughly $400. At this point I can't really say no since he has my car keys in his hands and has already started the process. He then makes me Venmo him, and I receive a call from the company asking how much he charged me. I then go to leave and my car is acting up and the check engine light is on. I called back asking if he could come make sure everything was reconnected correctly. The customer service person says yes, but does not give me a time estimate. I call back after thirty minutes, and then again after an hour. Both times I spoke with a woman who works there as a customer service representative who was incredibly rude. She tried to say the technician called me, when he had not, he eventually did come back and check on everything. He was quite nice all things considered, but these company practices are truly horrendous. read more

Over the phone I was told $29, when they arrived, they said $179, and then i was charged $240. They were incredibly rude, and also broke the door, which means the apartment is going to charge me on top of it. Despite their fast & speedy guarantee, I was stuck out in my hall with a NEWBORN BABY. Literally thirty hours old. An hour later, dispatch called me to let me to let me know they wouldn't be coming because the two of them were pulled over. I said they had already come and they overcharged me, and the operator just kinda said "no". But I do have a receipt and the phone number matches the company number. Call literally any other locksmith and you will have a better time & most likely get a way better price. read more

Do not use this company. If I could rate zero stars, I would. Made an appt to have a fob cut and programmed for our car and a guy named Nick answered my initial call. I needed to call back after chatting details over with my husband and when I did, a customer service rep answered with a very choppy line-had to call back multiple times-but made the appointment for the next morning. Appt was scheduled for 9:00am. We received a call at 8:45 saying the technician had car troubles and needed an 1-1.5 before he could arrive. 15 mins later a different woman called letting me know they couldn't service the make and model of our vehicle because it was a "dealer-only" fob. I wouldn't have a problem with that if we hadn't re-arranged our morning to make this happen and then she calls to give me info that should have been given when they initially asked for the make and model of the vehicle 24 hours prior. Consumer beware. The customer service is horrible for a reason. I'm counting this mishap now as a blessing in disguise. read more

DON'T HIRE THEM!!!!!! I wish I had read the reviews before calling these guys. Arrived fast but charged A LOT for the easy job which they made look like a very complicated door lock replacement. If it wasn't for the late time and my kids waiting outside would turn them back after hearing their price for the job. And I will consider this situation as a paid lesson for myself :( read more

I called to get a quote on getting a car key and the woman on the phone was extremely rude and wouldn't answer my questions. She hung up on me and I tried to call back multiple times and no one answered. read more

Abosolutely a bait and switch. Stay away. On the phone they said the "srarting price" is $120 for a simple fob , program, and key cut. I told them exactly what I wanted so there would be no surprise. Technician arrived and said it would be $280. I had a working fob, so all they needed to do was make a spare. The fob is available on amazon for $11 and other shops will program for $25 to $75. If they try to use the "starting price" scam on you, you've been warned. A company that cared about their reputation wouldn't use such sleazy tactics. And as for you "Jon", you know you"re a sleazebag and you should be ashamed of working for such a firm. read more

these guys are a scam. the quoted me 160$ for key replacements. then guy get there and charges me 500 said fuck it. your already here might as well. he then fucks up my car complain about it raining and he needs the door open ? forgot his name he was Russian. then says let's try this again tomorrow wen it's not raining. he get there try his bull shit. and even say he'll give me a 100 dollar off if I just pay him. 1hr later. can't do shit. take my car to the dealer for them to say he fucked my shit up. me tryna save 300 now I'm paying 2500+ smh. fuck these losers they don't know what they are doing read more

Too expensive. Literally robbing you of your money. I literally paid $379 for two minutes of work just cause I locked myself out. They're took advantage of me pretty much read more

Service was excellent. Unlocked my car in minutes. Very professional but, expensive.

Should have read the reviews before I called them. $380 to open my apartment door. The guy was very nice but the cost is insane. The last place I used only charged me $100. read more

A scam indeed. Sure, they'll unlock your apartment door which will take all but 5-10 minutes with a drill. The charge will be $207 with taxes even though they said it wouldn't be more than $120-160. And even getting that incorrect estimate from a manager was wrong since it was $160 PLUS taxes PLUS a $29 charge. They originally refused to quote me a price. UNETHICAL read more

Do not use these guys! Call around and get a solid quote! I locked my keys in my car, because I was rushing. I used Evergreen, because they came up on my phone as Seattle's #1 auto locksmith. The locksmith tech got to me within 15 minutes and it took about 3 minutes for the tech to open the door. The tech was nice and and told me it would cost $199 to open the door plus the $29 service fee I was quoted. It came up to $250 or $238 in cash. Unfortunately, I spoke with two other mobile locksmith companies later that evening and they said they would have done it for $39 service fee and $40-49 dollars to open the door. $100 total at the most. The most disappointing part is that I asked the dispatch caller for Evergreen and the tech, if this was an honest price and they shared it was. It was not a good experience. Lesson learned. read more

Same as many folks below - I believe this operation is a scam. I was quoted $29.99 on the phone plus labor. When I asked what labor usually amounted to he wouldn't give me an exact number. I should've trusted my instinct and called someone else but I really needed to get into my apartment at the time. The locksmith took 45min to get there. It took him less than 5 minutes to open my door, requiring minimal equipment, but he said labor was 350$. That's just absurd. Do note use this service. To be honest, I'm not sure I even selected this company. I used google on my phone and called a number w/ over 4 stars. Apparently, that took me to a service called MyDispatch (I did not know this until I tried to call to complain), which then redirected me to this locksmith. I'm not sure why that happened. read more

**THIS IS A SCAM - DO NOT USE THIS COMPANY!*** Bait and switch, quoted $150 and told the service can be billed to my car insurance company. I was charged $720 (not my insurance) and not given any direction or paperwork for my insurance. The charge on my card came through as CESAR ANTO VVSA (in Bothell, WA), not a company name. Given 3 keys, only one works (sometimes). The phone number to the company has been "Temporarily Unavailable" since the day following the service. I can not seem to find a business license for the company and I'm in the process of reporting them to every possible entity so that they stop preying on people in desperate situations! read more

Misplaced a mail key and Ron came to the rescue in about one hour. Replaced my mail lock and gave me two keys. Finished in less than 20 mins. The service is also 24 hours so if ur ever locked out somewhere I'd give them a ring. :) Cost $70 bucks to do it. read more

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Was locked out of my vehicle called Evergreen locksmirh and they were there with in 15 min and had my door open in 5 min. He was very professional and friendly. I was very pleased with the service. read more

I had a bit of an emergency, locking my keys in my Jeep, while it was still running. I called Evergreen Locksmith, and Ron told me he would be out in 15-20 minutes. And he made it quicker than that. Ron made sure I was OK with the price for the unlock before he got working. I was pleasently surprised with the price after my last experience with a locksmith... Ron was friendly and quick with his work. I will definitely call him again if I need lock help. And I would highly recommend him to anyone else. read more

Fantastic service. The locksmith they sent out was friendly, professional, and knew his craft well. Rekeyed 4 locks, one being a patio door lock, easily. Working on one lock he noticed that the locking mechanism was a little shoddy and was able to replace the entire lock/handle with a high quality part he had on hand at a very reasonable price. All-in-all an overly positive experience. read more

I was quoted $120 for a new key after giving them all the information about my 2013 Leaf. It has a push to start button, no key. When they arrived we were informed it would be $570. I would have shopped around at this price. read more

Don't use! It's definitely a scam. I called to get my car unlocked. They said on the phone it would be 40 dollars plus rime. Which was fine but then once he gets here to unlock my car and said it would be a 200 minimum PLUS the 40 fee. Over all cost me 250 bucks for not even 15 minutes. read more

DO NOT USE, absolute scam, sent a "tech" in an unmarked recently purchased old van - who quoted a price for unlocking the car and rekeying a new fob, thought the car unlock charge was ridiculously high and the rekey charge way too low, but combined ok. Then the scam - the new guy who was on facetime with someone telling them how to unlock the car - got the car unlocked (which AAA would have done for free) and then, whooooho cannot rekey the fob - no one our firm can. Then get a call back from someone else explained everything again - he would have some one call back - another call yes we can rekey for between $399 to $499, then as the other charge was obviously high $275 to $375. They are scam outfit steer well clear. read more

STAY AWAY!!!!!!! Quoted me 29 service fee plus labor. When asked how much labor could be said "not too bad but can't tell until he gets there". That not too bad turned into 169!!!!! For a minute of work. So 218 total when I've never been charged more than 100. read more

Positives Punctual arrived within 40 minutes. although they said 15-20 mins. The telephone operators were very nice. I talk to a fellow and a lady they seemed like they really wanted to help you out. Although they probably have an understanding of the business model, which is to maximize lead generation and to send service providers everywhere, if the people are smart enough to not pay the inflated price, they will charge the service fee. But these workers are not at fault they gotta do their job and feed their family, so cannot really hate on that. But the way in which the achieve this by hurting other people either by over charging them or wasting their time is questionable and definitely unethical. Negatives: Quoted over the phone with a minimum price to a maximum price from 120-220. They will likely say that they cannot no for sure what kind of programming, and therefore price will likely be more expensive. You can count on it being more expensive. Although I've talked to other lock smith with the exact same service. It can definitely be determined before hand how much it will cost. After arriving to your car they will give over charge you; if you don't accept the rate they will charge you service fee of 29$. If you do not agree with them, they will ask a separate person to call you and get a recording of you confirming the arrival of the service person. Conclusion: This business is built on unethical practices. Lowballing over the phone offer then price gouging you once they arrive on-site. If you do not pay they gladly collect the service fee and move on to the next person to hustle in the same manner. They record the conversation to force collection, if your not willing to pay for inflated price, they most definitely will collect your service fee. Recommendation: If you have any doubt you should go with another service. read more

Was locked out of my room at around 8:00 pm. Called to get a lock smith to come over and they said it would take around 30 minutes. No one showed up until around 9:3, an hour and half after I had initially called. The lock smith told me that it would cost $75 if he could pick the lock and $180 if he had to drill the lock open. He tried to pick the lock for like 20 seconds then said he couldn't do it and drilled it instead. I think he could have tried harder to pick the lock open but it felt like he was Just trying to get more money out of me. At the end of the day my lock broke and I had to replace my entire door handle plus pay the $180 for the job. read more

$250 For a kid with a crowbar?! Completely unprofessional and outrageously expensive, I was pretty sure I was getting scammed when this kid pulls up in an old beater with no license plates and tells me it's going to cost $250 to get into my apartment, which took all of five minutes. That's not locksmithing, but it is completely insane. read more

Provided a faulty key fob, and stopped responding, hanging up immediately when I call them

SCAM! SCAM! SCAM! DO NOT ENGAGE! $350 to unlock a door. To be clear this review is about the company not the locksmith who was amazing, fast and kind. And when I rate "they" as reliable, I mean the awesome locksmith not the company itself. But this company on the other hand WOW! When I called they wouldn't tell me how much it would cost but rather that the technician would quote me onsite, SHADY. They couldn't even give me a ballpark price, SHADY. Also they don't list their prices on their site, very SHADY!! Pay your employees (or should I say independent contractors) better and charge your customers less, SHADY!! read more

I would give 0.5 star if there is. I lost my car key. Having read the fantastic comments, I called them and told my car details and was told 'yes, we can fix car key, lock/unlock the door and ignition'. The technician spent two hours but ended up unable to start the engine with the new key. However, he asked for the service fee. I was very unhappy about this. I was waiting four hours for the fix and nothing happened. If I knew this, I would have sent my car to the dealer but not waited for their 'pro service'. read more

called and got a white for $120 for a key replacement. guy called back to say he was almost to my house and would need $250 for the key replacement. he lied and said that the actual key costs $120 when I can see them online for less than $30 and know they get them in bulk for less. dishonest business practice read more

Scam tactics. Asked for a quote on key copying for my car. They said It would "start at $120" but that the technician had to come to my car to give me the final price. The guy showed up, got zero additional information, and quoted me $230. They had all the information they needed to tell me that on the phone, they just wanted to bait and switch. I turned them down and you should too. read more

Outrageous prices! We were also quoted the $29 service fee, and the lady on the phone said the labor rate would depend on the complexity of the lock. Ok, first red flag, probably should have just called someone else. Guy comes and when my roommate told him to begin the re-key without confirming the price first, he goes to work re-keying 2 knob locks and 2 deadbolts. Total cost after all said and done was $740. This is WAY more than two other places I called after finding out how much my roommate had accidentally paid to get the house re-keyed. Should've done more thorough research earlier, but their promise to be there in 20-30 minutes with a $29 fee sounded too good to be true, and it was. read more

Today I had my home re-keyed and had the best service!!! He arrived on time and was super patient with me when I brought the wrong box. I had to travel thirty minutes to retrieve the correct box and he re-keyed the locks he could until I arrived with the extra hardware. He was adamant about have good security and made sure I felt at ease. He was professional and yet very kind. He was both efficient and thorough. I will never call anyone else when I need a locksmith. read more

After unsuccessfully trying to replace a mailbox lock due to drill issues I called Ron to help me out. He arrived 20 minutes later - for the time of day and location this was very fast. He has amazing, quick & quality service. I highly recommend his expertise. read more

I needed to change the doorknobs and deadbolt on my front door. I saw that this business had a high rating so I called to inquire. Ron answered the phone and I requested the rate of changing the locks and he quoted a reasonable amount and time frame of when he would be available. He said he could come over in approximately 1.5 hrs but ended up calling 15 minutes later stating that he could be over in about 30 minutes. Just like he said, he arrived in just about 30 minutes. He was quick and made sure that his work was perfect. Just as he quoted on the phone, it was the exact amount he stated. Everything went smoothly and he was very professional. Cash or credit is accepted. If you ever need a locksmith, I definitely would recommend this business. read more