I had an emergency backup at my home. I contacted several places on a Friday night 9pm. After…read moregetting machines and a couple of non Knowledgeable call service personnel, I got a hold of Roe from Discount Cesapool and drain. We were in a state of panic not knowing what to do. She calmed our situation down gave us some Instruction and had her foreman " Dante" out to our home the next afternoon with a pump truck And tools. Within a few hrs. They fixed the clog and got most of the junk out of the trunk :) turned out our c-pool and solid waste box has not been pumped in a long while since we did not know where they were. Well after some searching with special metal detector and other cool gadgets they found the c-pool, they also advised us who to call to get copies of where items were placed on our home survey just to be sure. Well they were correct. After speaking to the Owner "Domenic" who was Extremely Knowledgable he advised us how to make this a bunch easier in the future to get our systems pumped to avoid this horror in the future. After agreeing on a price I was happy to see their quality of work at a Super Fair price. No hidden agenda just HONESTY. THANKYOU so Much for being fair and honest from beginning to end. You guys earned a customer. A plus service and equipment. They left the job nicer than when they started.

I was overdue for replacing my 1962 block cesspool. They serviced old cesspool and recommend that…read moreI replace it. They took care of everything. I thought it would take weeks or months to get the permits but they were ready immediately. But here is the important part. They went over every detail from what trees had to be removed and how much space they need to get into my yard with the equipment. Communication was beyond excellent and there were no surprises when the day came to install the system. Within 2 hours we were able to use the bathrooms and they didn't leave until the yard was leveled out. I would highly recommend them.

I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

Quick service, very professional and resolved drain blockage. highly recommended. I also used their…read moreservice for cesspool emptying. Prompt and reasonably priced.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

Went very well. Very knowledgeable. Came the same day while others said 24 hours needed to come on…read morea future day. Everyone else that I called said I needed to first pump the Spetic Tank and then see if the main line was clogged. CDM (Mike) looked at the tank first and said it was fine and cleaned the main line first and saved me the pumping fee which probably is needed for a few more years.

great service they did my cesspool for cheap I will use them again. No other cesspool service can…read moredo it better

Quick service. Friendly and knowledgeable. Pricing was very fair. Would definitely use again.read more

Look no further than East Coast Sewer & Drain when you have an issue with any drain in your home…read more The response to my call was immediate & my drain issue was resolved. Adrian is personable, honest & trustworthy. Do not hesitate for a moment to use this company.

This guy from Cesspool Pros came with a small front loader to work on the property NEXT DOOR on…read moreJuly 13th and he drove it into my fence and broke it. He was getting ready to leave when I found the damage and I confronted him. First he claimed it wasn't him which was a complete lie and then he said he was going to come back with wood and screws to fix it which was another lie because he completely blew me off. I spoke with the owner of the property who said he'll make it right but I really should have called the police because Cesspool Pros have vandalized my property and took off. The only reason I didn't call the cops was because I didn't want to make any issues for the owner who is a nice guy. Use Cesspool Pros and this could be you next time.

No labeling you as a scam artist was 100% true. You did not quote me for a new system bc mine was…read moreoutdated. You inaccurately put a camera into my line and You told me I had a break in that line going out to my cesspool. You even pointed to where the "break" was.(which was about 15 off of where the line actually was btw). How do I know that? After you left I dug it up myself and there was no break at all. Turns out my cesspool was full and just needed to be pumped. I asked for my down payment on the "much needed" new system to be refunded and you actually had the nerve to deduct the cost of the camera going into my line showing the break that wasn't there 15 feet away from where the actual line is!!!! And I was recommended thru a close friend of yours and had met you personally a bunch of times. So if you treat me this way I can imagine what you are doing to other people. Stay sick brother.

Fast response, great service. Andy was very helpful, explained the nature of the problem with…read moreseptic tank and plumbing system, and charged reasonably for his services. Highly recommended.

Called thinking we needed a ton of work. A.J. Came by within an hour and accessed everything. He…read moreexplained everything and helped us realize we did not. He is respectful, professional and honest. Thank you A..J.

We had a new cesspool installed and RAPID RESPONSE did a terrific job and the workers were all…read moregreat . Joe and his crew were here and would recommend them to anyone ... ! Jerry

From the owner: Rapid Response Cesspool is your go to for all your septic, sewer, drain & grease trap needs with…read morequick response time at affordable rates. Offering 24 hour emergency services 365 days a year. Serving Suffolk & Nassau county with honest and reputable service one client at a time.