10/10. Called the morning and they came the same day. They were quick and honest with what we should do moving forward. They were even kind and patient enough to let my son go up and look at the excavator. Definitely going to recommend them going forward. read more

Honest, reliable, and attentive! So grateful for the peace of mind they provide. I was concerned I needed my septic system pumped they came and turns out I was just having a plumbing issue and did not need to be pumped quite yet. They did not do anything that wasn't necessary and for that I'm very grateful! read more

White Wolf Cesspool destroyed my front yard. They dug up my front yard and dug underneath my front walkway in December. My front walkway collapsed and became safety hazard for anyone who walked on it. "Jimmy" who I believe is the owner told me that as soon as the weather broke and snow melted he would have his Mason repair the damaged walkway. He also told me he would bring the backhoe back to even out the deep tracks left on my front yard. Jimmy said he would have top soil delivered and have it distributed on the dug up area which was pretty much my entire front yard. I called Jimmy over and over for the next several months, well over a dozen times, and mostly was unable to reach him. When I did reach him, he would tell me the "Mason would be there on Tuesday, Thursday, Saturday, next week, this day, that day".... Bottom line .... Never heard from "Jimmy". He never returned to fix everything he promised to fix. Having said that, I trusted him for some reason, and when he promised to return I believed him and paid him in full. I had to pay for another contractor to fix my front yard. Bottom line... Whatever comes out of "Jimmy's" mouth will most likely not happen. DO NOT PAY THIS GUY UP FRONT. You will regret it. read more

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I was very happy with the service provided. I had to call them emergently on a Sunday evening and they immediately calmed me down ! The next morning they were there to help. The work was clean, speedy and efficient. Owners were at the worksite and were very kind and helpful. Entire family was very friendly and professional Highly recommended! read more

I cannot recommend White Wolf Cesspools highly enough! We recently purchased our home on Forest Road and called them in to help us out and what an amazing team they are. Wolfgang and the crew arrived fully prepared for every possible scenario and handled the job with incredible expertise. They immediately noticed our main septic tank was completely full. Because the original homeowners hadn't labeled the main vacuum port, the team had to go to work pinpointing the location. They tirelessly dug around the property until they found the main tank and even created a new, proper access hole for us. They also successfully located and addressed the overflow compartment. Once both sections were fully vacuumed and serviced, they cleaned up the property so thoroughly it was like they were never even there. Their teamwork, preparedness, and hard work are truly appreciated. If you are in the Suffolk County area and need septic or cesspool help, look no further than White Wolf !!! read more

They replaced my outdated block cesspool. Came on the date and time they said they would. Finished by 3. Graded the property better than it originally was. Everyone was friendly and honest. The two guys who did most of the work for the day were amazing! They even offered to replant some plants that had to be moved but I declined because I was moving them. Would highly recommend them! read more

White Wolf Cesspool - Grading - Septic Services Near Me

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Jamie was very pleasant and set up my appointment for Saturday. Jesse and Kevin were great! Got right to work and even explained my specific situation and why they were doing what they were doing to help. Got a great lesson on septic systems. Itemized bill explained in detail. They cleaned up perfectly and were done in an hour. Will definitely recommend and use them again! Feel like I've been using them for years even though I'm a new customer!!! read more

White Wolf put in a new septic system and remove a large tree . Rob and his team did a terrific job.

Great experience with White Wolf cesspool. They arrived on time, professional and were able to locate and pump my cesspool.

Speedy appointment that fit my schedule. Full crew of guys came on time. Found the cesspool, cleared the line and pumped the cesspool quickly. Clearly knew what they were doing. Came in and fixed the problem, cleaned up after themselves. Jim was great! read more

White Wolf are good at replacing cesspools with septic systems. The owners are very caring and skilled at their jobs. There is room for improvement in managing customers expectations about the extra cost due to property damage they will see in the process. I didn't expect that the cost of the cesspool would have an additional 50 to 60% in unplanned expenses. Several thousand dollars in walkway, landscaping and inground sprinkler repairs. Additionally some of these extra repairs, could've been avoided. Shrubs could have been saved if I knew they were at risk. Perhaps with some additional care, my walkway may not have partially collapsed. You should consider using them. Please just go in eyes wide open... and plan your budget accordingly. read more

White Wolf Cesspool - After picture - Septic Services Near Me

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Only did half a job wish i could give them zero stars. I have giant puddling problems with water starting to go in my basement through my back yard the guy Jim suggested I run a series of drains for $3000. He put in the drains and said he would probably have to come back to do grading which I desperately need and he strings me along for over a month and I'm just giving up. Update: About 15 minutes after I made the original review Jim magically remembered he needed to come to my house to grade said he would come 2 days later. Came to my house the next day to see what was going on told my wife he'd be there "sometime tomorrow" and what do you know he blew us off again made my wife stay home waiting all day for no reason. It's really disappointing make sure you only have a one day job when dealing with this place read more

Cannot thank Jimmy and Andrew enough for their prompt and excellent work! We were literally in the ! Our cesspool was backing up into the basement last Saturday - we called one company who came and spent nearly 6 hours trying to find the place to pump out and then left without finding it! They came on Sunday to help us out and then came back today to finish the job right! read more

White Wolf Cesspool - Everything cleaned up and covered over! - Septic Services Near Me

We moved to Long Island a few years ago and we found out we had a cesspool that needed service ASAP. We had an appt with another company but decided to call White Wolf because of their stellar reviews and I'm glad I did. The woman who answered the phone was honest and upfront, which I appreciated. Fair pricing, knowledgeable, professional and showed up early to their appt. I highly recommend White Wolf and wouldn't call anyone else for service! read more

Since moving into my house 20 years ago, we started having to pump the original block pool and cast overflow around every 2 years.. and White Wolf was there for us. When we started having signs of a problem again, I didn't hesitate to call Jim and his team to install a new septic system and overflow. Jim took the time to explain how everything works, what was required, what my options were and laid everything out for me to make an informed decision. His entire team was courteous, professional and "worked clean"... meaning my lawn was restored to a FLAT surface with screened dirt, and not left as a rocky, sandy, bumpy mess that I've seen at MANY other homes. I tend to have a critical eye when work is done around my house, and I can honestly say I found their work to be excellent. I'm not in the septic business, but I can tell when someone knows what they're doing. Based on my experience, past and present, I would HIGHLY recommend White Wolf without hesitation. There are certainly other companies out there, but if you want up-front, honest information and a team that will make you feel like you made a good decision, then go with White Wolf! read more

Jim just completed a install of a new septic system and cesspool. They are knowledgeable and very thorough. Jim answered all my questions patiently , and helped me thru the entire process. They are very thorough as well. When the owner is on site for all installs, you know they are doing the right thing. Nobody else beside Jim and White Wolf will ever touch my cesspools again. Highly recommend. read more

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I wanted to follow up with my service and just say how amazing Jim, Andrew and the rest of the team were. As a nurse and working a long shift the day before I was dreading wasting a whole Saturday to have my cesspool drained but they were on time , efficient, and so pleasant to work to work with. They were able to find my second tank when the previous company we used in the past could never find. I am forever grateful and will be in touch to replace our cesspool system at the end of the year. Thanks so much! read more

Jim and his crew were phenomenal. Cesspool repair due to a highly aggressive tree. Quote was more than fair, work was done quickly and professionally...highly recommend White Wolf read more

We needed somewhat emergency cesspool service and I found White Wolf through Yelp. Owner Rob, answered at 3:30 pm Sunday afternoon, and set service up for Monday at 8:00 am. Owner Jimmy, and his crew, showed up on time with equipment prepared for any situation. Fortunately, we only needed a service, but everyone was knowledgeable and professional. Jimmy took the time to explain what type of system we had and what we might anticipate in the future due to its age and condition. The crew did a great job cleaning up after the service was completed and their price was very competitive. We will definitely use White Wolf in the future. read more

As a home owner there are always repairs that need to be done from large to small. We also have a ton of choices when it comes to using a contractor.in regards to cesspools and septic tanks we went with White Wolf. Hands down one of the nicest, professional and well run businesses out there. Valerie and I are both from Queens so the idea of paying for a septic tank is beyond my brain level but since it is something we had to do we are glad we went with WhiteWolf. Remember you get what you pay for. From price to a professional job done from start to finish we would not hesitate to recommend you to anyone. read more

I need to give a huge shout out to White Wolf septic. Jim and his team did an AWESOME job! They went above and beyond. Thank you!

My toilets were gurgling. I called whitewolf and spoke with a very pleasant young lady named Jamie. Jamie was very professional and explained that she would have the technician call me ASAP. Fifteen minutes later I received a phone call from a equally knowledgeable fella named Jim. They worked around my schedule and showed up later the same day. Jim made short work of finding my issue. They found and dug up my overflow pool which was full. I have used whitewolf one time previously and would use them again. Everyone I dealt with from beginning to end was knowledgeable and professional. I hope I don't have to call for cesspool service anytime soon,but if I do ! I know who to call. Thanks guys. Best regards, Ken read more

Came the very day and perform their service very quickly and effectively. The people were very professional and easily reachable

The worse choice we have ever made. I made a mistake by giving a 4 star but evidently a BIG mistake. would never recommend it!.

After many years of Cesspool issues I went to White Wolf and not only did they surpass my expectations in getting me serviced while I was in a jam but they made sure they fixed the problem at hand. Most companies are happy to take your money and pump but never get down to the problem. These guys were fast and worked diligently to address the real issue. They made a crappy situation better and I'd recommend them to anyone. read more

White Wolf Cesspool - Septic Services Near Me

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Jim & Robs business is top top notch! They have a great group of guys working for them as well, who are very personable and knowledgeable. I just moved into my new home back in September and didn't know where or what type of cesspool I had so I reached out to White Wolf who was able to come for a service/maintenance call. They were able to explain to me fully what I had and what I needed to know going forward. Only a week after having the cesspool pumped, I woke up and had a flood coming out of my downstairs toilet, not knowing what the heck was going on. I called White Wolf to see what they would think, they were at my door in literally 15 min to help me out to figure out what was going on. They were able to find the issue and take care of it right away. These guys are just so awesome and the experience I had was at a platinum level. Thank you guys for everything and being there to help me and my wife with the flood issue we had! I would recommend EVERYONE to use White Wolf! These guys are the real deal and have earned them a long term loyal customer for years to come! Thank you again Jim , Rob and all the guys. read more

Level of service and knowledge more then exceeded expectations! Jim was great and explained everything to me and answered all questions. I can not be happier with there service. Did the job right the first time and didn't just pump me and go. read more

I want to thank Andrew, Tommy, Javi, and Rob at White Wolf. They were incredibly helpful, figuring out what was wrong with the cesspool and also some of the plumbing in my house. Thankfully the cesspool was mostly fine, and they explained to me what was working well and what might need future intervention. They even helped me fix the stoppers in my sinks to make them more effective, and braved a previously unknown beehive to locate the septic tank. Recommended very highly! read more

Do NOT call anyone else! Extremely professional - Replaced original cesspool due to last minute emergency - were able to start and complete job all in the midst of a holiday weekend. Crew was knowledgeable, courteous, and clean. NO Subcontractors here! They can handle any project from beginning to end and everything in between. Cannot recommend them enough - first class all the way. read more

Very professional, courteous and customer friendly from my Weekend phone call through the owner walking me through the process to the workers calling me to let me know they were running late. Also great helpfulness and pleasant demeanor before during and after the work. Bill was very close to quote and I would absolutely recommend. read more

Amazing people. Very patient and thorough. Had a sinkhole- they came to check it out/ saw the severity of the situation and went inside the basement to find a pipeline for my second cesspool in the front yard. They were able to do an video inspection and show me what was going on. They were able to find it and dig it and emptied it. It was so close to backing up into my house. Thank god for the amazing team! They were prepared, had everything necessary to do the job. Took them about 3-4 hours but that gave me a month or so to decide and shop around for prices to replace the cesspool that collapsed. Thank you for doing your job so well. I know who to count on for cesspool services from now on. read more

This place is terrible. I requested a report a week ago and the lady working there never contacted me back. I called back to follow up she repeatedly hangs up on me. This is the worst service I've ever encountered and I would never recommend this place to anyone. The worst customer service. read more

Excellent service. Not a rip off. Owner extremely nice and knowledgeable. Came quick and assessed the problem.

Excellent service! Called me back on a Sunday within 20 minutes. Came out the next afternoon as scheduled and arrived 10 minutes early. Jim is so knowledgeable and explained everything so it was easy to understand. Couldn't be happier that I called them. Will definitely refer them to others. read more