Will definitely stick with using this company. Courtney was very efficient, helpful, punctual, courteous, and price was affordable. The pipe for the sewage in the basement was over flowing to where it was leaking. Thank goodness when we found out we were doing laundry and it was only water from the washer machine leaking from the pipe. A plumber recommended this company. Long story short the cesspool was full. Courtney included us in by showing the problem and giving us options on what service we wanted to get done and the prices. We chose the full package that included treatment. Highly recommend Deep Impact. read more

This company rip me off i had a service done twice. The septic tank and the cesspool months later their telling they only did one thing. they charged me over $1200.00 for something that cost $388.00 Don't trust them read more

I've been a long time customer. I had issues from a previous job and Mr. Courtney came out himself and rectify the issue. I am please and grateful for business like this who are reliable. We all know how hard it is to find good business nowadays. read more

This company was actually subcontracted through another company and I'm so glad. The service requested was exactly what was done. They were efficient, came later as I requested, they were respectful of the property, knowledgeable, and left the yard like they found it. I read so many stories of other companies tearing up people's lawns but NOT this company. They knew exactly where to look and covered the holes they made. The price was better than any other companies that I got quotes from including the initial company I was going to work with. They came, left, & our problems are gone! I recommend them 100% read more

These guys were great. Fast, personable, and very professional. Can't speak highly enough of this company. Thank you.

my cesspool backed up on October 8th with guests at my house. Having used Deep Impact in the past I placed a call and they came within an hour, despite it being a Sunday. The main guy, Courtney, immediately found the cap with no damage to the lawn. They pumped the pool, added sulfuric acid, and were gone in less than 30 minutes. Great response and fantastic service!! read more

CLEAN, neat, knowledgeable and professional! I had an emergency 2 days before Thanksgiving and when I called I spoke with a real person (Courtney) who took my info. No need for me to follow up, because just as promised Chris and Juan arrived on schedule. They not only pumped my cesspools (overflow was also full) but identified and fixed some issues that had been left from the last company who took some shortcuts. I was pleased with the price and that my property looked like it did before they came! Amazing! I will definitely use them again and will refer them to all my friends/neighbors! read more

We had our tank pumped and a new cap put on by this company last year around the fall. This year, almost a year to date, the tank needed to be pumped again. We went with a different company this year and we discovered why the tank filled up so fast. Instead of selling us a cap like a wine cork, we were sold a flat concrete cap. For a year now my tank has been filling with rain water because it's the wrong cap and doesn't cover the hole. It wasn't even new cap, we were told by the new company that it's at least 30 years old. We were also shown evidence of the previous owners still in the tank (lots and lots of tampons, my wife doesn't use them) so Deep Impact didn't pump the tank fully and still charged us $500. Don't use this company, nothing they did was correct and it's not like they're cheap read more

This company deserves more than a 5 star review. We were in need of someone to inspect the cesspool at the property that we were purchasing. I went into Yelp & read the reviews & I'm glad I did a little research first before contacting a cesspool inspection company randomly. This business lives up to its 5 star rating!!! First, I called Courtney at 6pm on June 2nd, he was able to accommodate us & did the inspection on June 3rd at 1pm. Their price is very competitive. Just a few days ago that the bank had asked us to have the certification revised into a specific verbiage, I contacted Courtney & he was very accommodating & revised the cert in no time. Don't look any further, this is the company that you can rely on for your cesspool needs. I highly recommend their professionalism & how they value their clients! read more

We had what turned out to be a clog (we didn't know what the problem was before they came) and our waste pipe was overflowing and flooding the basement. I called Deep Impact and they were at my house in less than 90 min, fixed the clog, left my yard clean and neat, explained everything to us, the price was very reasonable, and everyone was very nice and pleasant to work with. I am SO pleased, I wish I could give them 10 stars, and I will certainly be calling them in the future. read more

Deep Impact is an outstanding cesspool service company. I have used them routinely for my cesspool maintenance. Every time they provide my routine pump, aerate & chemical service it is done to perfection. Never a surprise or upcharge. Just old fashioned get in & get it done right the first time. Courtney & his crew are diligent professionals. Always punctual always neat. always a pleasure. See for yourself, you wont have to further for all your cesspool needs. Highly recommended. read more

My family went through some back flow issues from our kitchen sink overnight. I tried pouring Draino to try to fix the problem on our own. After using the shower, bath water started pouring down below to our kitchen. No plumber close by could come and at least look at our problem this weekend. Not being a professional myself and not having the proper knowledge about pipes and drains I didn't know whether it was an issue of clogged pipes or was my septic tank beyond its limits. I called so many companies from plumbers and septic services. I finally took a chance and called Deep Impact they came less than 2 hours (Sunday @ 4:30pm). Daniel, Kris, and Courtney came and diagnosed the issue. Turns out that my septic tank is okay. They had to leave and come back to get some more tools for the job. Daniel and Courtney came back and brought in a mechanical snake and took a whole chunk of baby wipes that were flushed down the toilet. My husband now understands that these wipes are certainly not flushable nor safe for septic tanks. Terrible! Thank god for these guys and helped us fix the problem. Truly appreciate the prompt response and phenomenal service. A company that you can truly rely on. Thanks again Dan! read more

Deep Impact Cesspool - Daniel and Courtney both are efficient, clean and hard working! - Septic Services Near Me

On Sunday, February 27, I woke up to not being able to flush toilets. I called Deep Impact and spoke to Courtney. He said that he would be able to get to me today and would call 30 minutes prior to his arrival. Within 2 hours, I received the call that they were on their way. Once they arrived, they quickly resolved the problem, explained in full detail what they were doing and why. Courtney knows his sh**. If you have a cesspool problem, Deep Impact is the way to go. Gerard from Smithtown read more

After another company tried to sell me on a very expensive service, I had these guys come out, and they told me the job the other company wanted to do was completely unnecessary, and gave me a fair price on what I actually did need. They also came about 30 minutes after I called, and they were very polite and professional. Thanks! read more

I had used Deep Impact about 5 years ago and was very satisfied with their quality of work. Just recently I was in need of having my cesspool drained. I, of course, contacted Deep Impact again. They scheduled me for the next day and both Chris & Hector arrived on time. They inspected my cesspool and informed me that it did not need to be pumped out. They diagnosed the problem (the sewer line was blocked); and remedied the situation. Throughout the process both men were courteous, efficient and professional. Chris did not try to sell me any unnecessary services and even showed me how to correct a slight crack in one of my drain pipes. All in all, a very good experience. Would highly recommend Deep Impact, don't even bother calling anyone else. read more

Generally speaking one does not usually write a review on a cesspool company, but these guys are the real deal and have their sh*t together ! Super hard working, honest and dependable staff, they pumped and placed chemicals and then snaked my exterior line and house main to ensure everything was flowing well. I highly recommend, it's very difficult to find a good company in this industry, but these guys are that diamond in the rough! read more

I called early this morning (730am) to explain our septic overflow issue. Courtney arrived promptly at 8am with his knowledgeable assistants; who immediately fixed our problem. They were courteous and gracious. We ended up pumping out our cesspool and their service was clean (for lack of a better term!) and efficient. Thank you for your all your help! read more

Company responded on a Saturday night when others wouldn't return a call. Cleared a clog and recommended other services. Informative and not pushy. I recommend. read more

What a great company...I am doing home renovations to my house and I needed a Cesspool company. While searching for a reputable,honest, stress free company; I ran across Deep Impact Cesspool. I called and a man answered called Courtney...He answered all my questions, explained to me the process and gave some suggestions. He was kind pleasant,professional and patient.They came and did a great job.When they were done the cleaned and left no debris. I highly recommend this company. read more

I don't review much but wanted to for these guys. They did a great job and I'm glad I went with Deep Impact. Very, very honest and trustworthy. I would definitely use again and recommend to friend/neighbor. read more

This company is A rated! Chris and Jose showed up first thing in the morning and quickly figured out our issue. They wasted no time, Chris explained everything in detail, and we actually understood the issue unlike the company we hired last year. We basically got scammed by Payless Cesspool 11 months ago who supposedly did everything that Chris and Jose did today... but they didn't actually perform the services we were charged for. I am so grateful that Deep Impact was referred to us by a plumber we hired and we are now a loyal customer to both of them. THANK YOU SO MUCH!!! Chris and Jose are PHENOMENAL! read more

These guys are the best. They worked fast and clean and the price was pretty fair. Don't hesitate to use them.

I'd like to update my review. I decided to have my cesspool replaced since I had the old block pools that are known to collapse. I have to say, Courtney and his team did a fantastic job at a very fair price. Not only that, they were NEAT, and cleaned up after. Fast forward about two weeks later, the dirt is starting to settle and creating a pretty big sink hole, which is normal, but mine seems to be sinking a little more than usual. I just spoke to Courtney and he will be coming by tomorrow with more dirt to make sure this gets corrected. This will make sure that not only my family is safe, but also my land will be level when its done settling. He is a man of his word and I appreciate that more than anything else. Thank you in advance for coming back to add more dirt and make sure my yard is safe for my young family!!! read more

After calling my regular cesspool company and finding out that they couldn't get me in for another 2 days from now, I decided to call Deep Impact. They had great reviews. They answered right away and Chris was at my house within a half hour. Chris explained the system to me and I soon realized my prior company was giving me some shady service and advice. I was also being charged for unnecessary services. I found out Deep Impact is a very reputable company, and they will be who I use from now on. read more

As new home owners in Suffolk County, we were unfamiliar with the cesspool maintenance process. We had some minor backflow issues in our basement slop sink and wanted it resolved prior to the winter. We called several companies and left messages which were unreturned. We were eventually referred to this company by a friend and what a difference! We called several times, and someone was always there to answer and were knowledgeable in explaining the process. Chris and his helper called ahead to give us a heads up that they were on their way. Chris was cordial and patient as he had to locate our cesspool. They were diligent during the process and explained their procedure. Their price was reasonable and they also advised us on future cesspool maintenance. We will definitely continue using your services and recommend you to others! read more

They did the job last only 4 months they the worst company out there when they come in 4 month ago the guy asure me the job was warranted for at least one year the rude guy from the company said the guy could give me 20 years but they do not warranty their job that show it how dishonest they are read more