This review is for this specific job!…read more Living in a wildlife preserve in San Clemente, we deal with a unique set of challenges, and having the right team makes all the difference. Sebastian and his crew were outstanding, but I especially want to recognize Erick. Erick is incredibly skilled, a true craftsman. His work as a carpenter is precise, thoughtful, and built to last, and his expertise in pest control is just as impressive. What really stood out, though, was his attitude. He's patient, kind, and takes the time to explain what he's doing and why, which builds a lot of trust. He didn't just come in, do the job, and leave, he followed through, checked every detail, and made sure everything was handled the right way. That level of care and accountability is rare. They are a large company, and I imagine it's not easy to maintain consistency across teams, but Sebastian and Erick are exactly the kind of employees you should be proud of. Their professionalism, dedication, and genuine care for "getting the job done" for customers set a very high standard. If you're lucky enough to have Erick assigned to your home, you're in excellent hands! NO BS, people's character speaks volumes.

I use HomeShield for quarterly pest control and they do the job right. Dario was very helpful…read morelately in his work to do a mice exclusion on our property, thank you again!

Ray was amazing. Came out within 1 hour of calling to help with wasps around my home.read more

Ray was amazing! Absolutely the best service ever. Will recommend him to everyone! The response was…read moreso easy & fast & great! We had him remove some mud wasps nest removed & he sprayed around the house. He educated us on it too before everything so that was nice to find out what led to the wasps & spiders in the first place. The communication was so fast & great! So, so happy! Great service. Above & beyond.

Andres is always dependable, thorough and very friendly He…read moreis an asset to the company

Thank you to Daniel from HomeShield who arrived on time, was professional, and did a beautiful job…read morerepairing infected wood around the outside of the house. He made it look like new again. 5 stars and big smiles. Alek was very helpful in explaining the process of having my house fumigated. He is always on time, professional and willing to answer any questions or concerns.

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

I used Vincent's pest control service for several years, starting back when he was with HomeTeam…read morePest Defense. When HomeTeam stopped servicing our area, he started Premier Pest Services West and asked me to continue as his customer. In the beginning, the service was good. My regular service included spraying the perimeter, entry points, garage, walkways, and bushes, removing cobwebs, removing reachable wasp nests, and treating the in-wall Taexx system. Because of that, I trusted him and recommended him to other homeowners in our community. Over time, I started hearing concerns from other homeowners that the service quality had gone down. I did not want to assume anything, so I checked my own camera footage. What I saw was disappointing. On multiple visits, the technician appeared to be on the property for only about 3 minutes. The service did not appear to include the same work we were paying for, including cobweb removal and a full perimeter treatment. In the footage and photos I reviewed, the Taexx cover did not appear to be opened. Instead, it appeared the technician sprayed around and over the closed cover. Several homeowners also complained after reviewing their own camera footage. After those complaints, Premier Pest Services West returned to re-service some of the homes, which added to my concern that the original visits were not being completed as expected. Treating the Taexx system was part of the service we expected, so I later contacted HomeTeam Pest Defense to ask about the system. I was told that former employees were required to return their Taexx keys, and that properly treating the system requires opening the cover with a proprietary key and using the proper equipment to treat the individual lines inside the wall system. Spraying the closed cover is not the same as treating the system. I gave Premier Pest Services West the benefit of the doubt at first, but the same issue happened again. After that, I and other homeowners tried calling and texting several times, but we did not receive a response. Based on my experience, my camera footage, the photos and footage I reviewed from other homeowners, my follow-up with HomeTeam, the repeated visits that appeared incomplete, and the lack of response, I lost confidence in the service and canceled. I would not recommend Premier Pest Services West based on the service we received.

Since 2024, I've been seeing Rick to help out with all our pest and termite issues at my work…read morebuilding. He's always so helpful, knowledgeable and honest. Prior to him, even though we have had other competitors come in to service for pest and termite issues, they were never consistent and some even made the issue worse in our building. Since having Rick come out to service my work building, keeping the little critters out has been so consistent and if there is anything new, he fixes it right away. Other than his work, he is really friendly and always feels welcoming when he comes by for service. He also is really great when it comes to communicating and always understanding if there are any schedule changes. Definitely would recommend if you have any pest and termite issues if you are in the OC or LA area.

I highly recommend Rick Adam's for termite treatment and tenting. He is knowledgeable, responds…read morequickly to calls and texts, quote was competitive, no pressure selling, explains the process well, checks on all work done, and is flexible to meet our needs.

I have used Saddleback Termite three separate times for issues in my eaves and on my back patio…read morepergola. Each time, I chose spot treatments in lieu of tenting to avoid the disruption, and they handled everything efficiently and effectively. Their pricing is competitive, and the work has been great. Every interaction I've had with the owners, office staff, or technicians has been professional, knowledgeable, and straightforward. I am very happy I decided to work with them.

Saddleback is a great and professional company to work with!…read more The founder Kevin came to my home, and inspected the specimens I found which confirmed to be dry wood termites. He spent enough time to answer all of my questions, from how the fumigation works, to how long the warranty will be, to what if some of the roof tiles are broken during tenting. He is also very honest to tell me he would use a subcontractor to do the work. Before and after the fumigation, Melissa and Jestine handled the detailed communications with me in a perfect manner. I hope you never have to deal with the termite problem. But if you do, I will highly recommend Saddleback to you.

Everyone I have talked to or worked with at Cura has been very professional and responsive in a…read moretimely manner. They are attentive to any need we have. We would recommend their services to anyone.

Derek Is Amazing I had him come out and inspect my office and he suggested fumigation!! Everything…read morewas amazing! I am so happy with him and the company! Thankyou So Much! Daisy

We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

Preferred has been taking care of my rat problem for some time, and I have been happy with their…read moreservice. Recently, though, I had rats in my attic, and Preferred charged me $595 to set traps, which took all of 10 minutes. We needed no follow up service. $595 for 10 minutes work is outrageous.

Im catching up on my reviews today so sorry for late review. Lets start off by saying they priced…read moreeverything in accuracy and there was absolutly no hidden fees. The guy in the corner helped me so good. I found eight rats in my downstairs cabniet and two in my wifes room. Called them out and they made it 3 minutes. They wanted to charge me less than i wanted how often is that? Seriously call them amazing. Got pricing over the phone unlike Anon Y, so not sure how accurate his review is.

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

Chris is the best + most professional in the biz. He is quick to respond and does the job well and…read moreefficiently. As an expecting mom he addressed all my concerns. super trust worthy and kind. Can't recommend more!

RESCUED ME FROM THE MICE. Absolutely grateful for Chris' kindness, honesty and promptness. He came…read moreout to assess same day, gave fair pricing, realistic feedback and returned immediately next day once mice were caught to dispose of everything. I called multiple places that felt scammy in area and Chris was the light in all the options. I'm very lucky to have found him and would highly recommend his services to ANYONE having rodent issues. He filled in the likely culprit by placing steel wool in the hole they probably entered.