Eugene airport is always updating and so much easier than the larger airports. TSA is efficient and fast. More and more we're getting good schedules to good transfer points. read more

Nice airport to fly out of. Busy but not rushed, several major airlines, courteous TSA, and good restaurant. I am a local and appreciate our airport. Keep up the good job. read more

Airport doesn't communicate about problems and has no urgency in providing checked bags to arriving passengers. The wait for my bags at EUG may be longer than the flight from SFO. Not sure how at 10:30 at night with only 2 planes at the airport there can be no service of any type with 80 people standing around for 30 min waiting for checked luggage. Presumably we will get them at some point. Maybe the one guy working here is on break? Update: taxi driver tells me this is the norm when there 2 or 3 planes landing at the same time. My taxi driver picked up another fare 10 min after I landed and drove to the U of O and back to the airport by the time we had our bags and was able to go home. read more

Eugene Airport - Airports Near Me - Eugene, Oregon

Probably my favorite airport to check into. The smaller the airport the quicker the service I've noticed. My flight was at 3pm and I had to check in luggage. From getting going through TSA to sitting down it took roughly 5 or so minutes. I can arrive 30mins -1 hour before my flight and have plenty of time to relax. Will always pay a little extra to fly out of Eugene. I wish they offered some type of restaurant when you checked in. Overall the speed and friendly staff make it a great flight. read more

Love this airport. Fast, friendly, doable in just a few minutes. I also enjoy the artwork and the friendly staff all around. I left the plane quit a giant lump on my head when a boy opened the overhead and I was the recipient of gravity of all things above. I was treated very well by airport staff in helping me get ice and recover. read more

I have used the Eugene Airport many times in the last several years and have always had a great experience. The service desk people are always very friendly and quick in processing flight information (I know this is dealing more with the airlines than the airport itself, i find service from the airlines to be different based on the airport you are at). I have also been vary surprised to find pleasant TSA officers at the security stations here. They have been quick and courteous even when additional screening is needed (which I seem to be plagued by). I have also found the number of flights to be ample for the size of the airport and Eugene. And one of the most important issues is that I have never sat on the tarmac for more than 5 minuets. The airport does seem to be plagued with fog delays early in the morning during the fall months (usually cleared off by 7am). My only complaint for the airport is the delay in processing baggage from the arrival flights. I have waited in the past for 15-20 minuets along with everyone else from the flight for the first sign of a bag to appear. It can then take another 20-30 minuets for a majority of the bags to be sent out. Overall I very much enjoy flying out of this airport and it is one of the nicer (and semi-modern) smaller airports I have been to. Edit: (Thanks to the other reviewers for reminding!) I can't believe I almost forgot one of the most important features of this airport for us tech-obsessed travelers; Free WiFi and an abundance of power outlets. Sometimes it seems they are located far form any seating but I would much prefer to sit on the ground and have power than in an uncomfortable chair and drain my batter. read more

What a small, but friendly airport! This place was so nice! That's all I can say about it, everyone was so frelling nice! It was clean and quick and everyone was smiling. Though the cafe was over priced, however.. this is an airport and it's to be expected. read more

Not bad for an airport. Small but planes are on time and they move you as quick as possible

Probably my fave airport in the entire country. From the time I walk off the plane to the time I'm pulling on to the road in a rental car is always less than 10 minutes. It kind of reminds me of the airport I built with Legos when I was 5 years old, except bigger and with a cafe and restaurant. read more

Eugene Airport - United Express flight to SFO - Airports Near Me - Eugene, Oregon

Clean, small and fast! Not unorganized like most airports and no asshole security yelling at you when you're dropping someone off.

Easy to get in and out of quickly. Security is a breeze. Car rental facilities are right inside the terminal. Free Wifi. My only complaint is the lack of food options as well as all the University of Oregon decor. Go Beavs! read more

This is a smaller airport with regular daily flights. Check in can be a little painful, especially in the morning since they only have one security line. I can't imagine they have flights going in and out all day but more of spurts throughout the day. Nothing to eat inside the terminal so plan accordingly. read more

Decent service, bad food. Fries were soggy and under cooked. Chicken frozen, not warmed all the way through and chewy. Lettuce was salad was slimy. read more

Small airport that is very efficient. The only large aircraft was an Alligent 737 that I saw. The only airlines look to use the smaller jets or Alaska has the turbo props. Many of the major rental car agencies are right there at the airport. read more

I don't even know how i'm suppose to rate this airport. It's the smallest airport I've been to. The place is kept pretty clean, and the staff is pretty nice. My only complaint are the bathrooms. It's hard to fit yourself and your luggage inside your stall. So some people just leave it outside. But if you are traveling alone, it can be hard to leave your bag unattended. They have a gift shop outside before you enter the gate and there is another gift shop inside the waiting area. read more

Sweet little airport. Although it's not brand new, it's very well kept and my favorite thing about it is being able to leave the middle of downtown and get thru security all in less than half an hour. Parking lot is right up close too which makes it one of the most convenient airports I've been to. read more

Airport is small and easy to navigate. Be prepared for the parking fees to be double what you find online. Silly me, not looking at three or four websites, went to the top. Cheaper to call a cab both ways if you are going for a week or more. Just saying. United has baggage rules that make it more expensive than any other airline. Alaska's baggage policy is much more civilized. You can actually bring a change of clothes in a carry on for no additional cost. Don't expect that with United. read more

If the baggage system was upgraded it certainly is not any better than it was before all the remodel. Ps the waiting seats are ripped and torn and look like shit read more

Worst airport I've ever been to in the WORLD Horribly managed :-(((( If you have the opportunity, fly out of PDX instead read more

Smallest airport, but easy to navigate and get through quickly. The airport was clean enough and the staff wasn't overly grumpy, but you could tell they didn't want to be there. The cafe in the A section was extremely over priced. $9.75 for a sandwich? Are you kidding me? Also, none of the power outlets worked so we were unable to charge electronics before the flight. read more

The Eugene airport is amazing. Peaceful low energy help people. I just wish they had a direct flight to San Francisco

Very nice and helpful people. Quick trip through security and I was off! read more

It's the airport, what can ya say...it's where tears of joy are shed while picking up loved-ones and tears of sadness as loved ones leave.... read more

Was minutes away from the cut off time and they wouldn't let me board my flight. The lady at the desk was rude. Cut off the lady in front of me when she was trying to talk to her. read more

I live in Eugene, and have flown in and out of the Eugene Airport a few times. The small airport environment has a welcoming effect. The staff is generally nice, and security is much faster than PDX. it would be nice if the airport had some more shops and eateries (Hudson News, maybe a McDonalds). The restaurant there (Wings) has very good food, but its expensive! I also wish that the airlines could use bigger jets, those express jets are not fun! read more

Eugene Airport - An Allegiant MD-80 on final approach into Eugene. Allegiant operates the largest planes at EUG (757, a319, MD-80) - Airports Near Me - Eugene, Oregon

Flight was delayed for a day. Had no where to stay. United Airlines would not give vouchers even though the customer service said they would. Shuttle is expensive. The only Hotels that had shuttles were expensive ones. I can say the people that work there are very nice. It would have been a great place if only the flight wasn't canceled. read more

BE WARNED THEY DO NOT HAVE ANY UNDERSTANDING OF PET POLICIES AND HAVE NO PROBLEM PLACING YOUR PET IN EXTREME DANGER PLEASE BE SAFE WITH YOUR PETS!!!!!! Delta customer service is embarrassing at the Eugene Airport. They are very rarely properly staffed, are very unhelpful and flat out do not even understand their own policies. Instead of being helped after I had missed my flight due to complete incompetence on the Delta staff, I was given a card and told to leave the airport. What is even more enraging was the reasoning for our missed flight. We were traveling home with a dog that weighs 16 pounds (They weighed her in front of us). The woman helping us told us that the carrier did not fit guidelines even though we have never had a problem flying with the dog before. Not only was the bag within regulations, it was a Delta certified bag. After being told we were not allowed to check in, the woman proceeded to tell us that placing our dog into Cargo was the only way. We refused because of all the horror stories of small dogs dying in Cargo. After we left, we called Delta Cargo to reschedule our flight and were told that our dog is too small to go in CARGO. This woman blatantly disregarded Delta's own policies to have a power trip and was proved wrong. In addition, we are college kids trying to make it home amidst the Covid-19 pandemic and can not afford to have staff use their imaginary power to waste our time and money. This is a serious time and a little bit of kindness and understanding could have gone a long way. BE WARNED THEY DO NOT HAVE ANY UNDERSTANDING OF PET POLICIES AND HAVE NO PROBLEM PLACING YOUR PET IN EXTREME DANGER PLEASE BE SAFE WITH YOUR PETS!!!!!! read more

Hands down the WORST airport I've ever been to! Stood here for 30 minutes waiting for assistance and was seen MULTIPLE times by workers, even said "Excuse me!" Yet was still ignored. Will definitely be taking the 2hr trip to Portland for the better service. read more

the eugene airport has been upgraded in recent years, maybe because a lot of sports teams come in and out of here to play against u of o and osu and then there's the track and field qualifying events in june which bring throngs of people. regardless of why, the airport is much improved from how it used to be. there are nice places to get food and drink pre-flight, the small shop is well stocked, the bathrooms are always clean and the general layout is good. short term parking is a breeze compared to larger airport hubs and the check-in counters (if necessary) always seem to move people through quickly. the problem is there is really no tsa pre-check dedicated line so if you're used to dealing with minimal hassle in larger airports you might find the way they're dealing with it here a bit antiquated. you're shuttled through a different lane for the id check but then you get grouped with everyone else and you're told to hold a yellow laminated card which designates you as tsa pre check. that may or may not help you as your stuff goes through the machines. my bag got taken aside, post walking through the x-ray or scanner and handing over my laminated card, and i waited and waited until they got through searching a line of other people's things before they finally got to mine. i explained that i don't go through this elsewhere and they said they needed to search my bag. for what? they claimed they didn't know. hmmmmm. that didn't seem reasonable if someone had just used x-ray vision to look at the contents of it! they opened it and decided the culprit was a half eaten bag of granola. really? i would've put money on the fact they wanted to see what the round metallic object was (a sterling silver bangle bracelet that has made the alarm trigger at other airports so i preempted it this time, took it off, shoved it in my bag and walked through without any problem...until i got to the other side of the x-ray machine and could tell this was going to a fun way to spend my wait time before my flt boarded.) in the end, the staff were polite and handed me my zipped up bag, tsa-approved granola included, but the level of scrutiny i saw other people in line being subjected to considering the size of the airport seemed...uh, well, slightly unnecessary. i'm not saying airport security isn't important or something to be taken seriously. i fly all the time, both nationally and internationally. i've been through all manner of tsa security checks in many major airports as well as checks in other countries that would cause most people to want to sue for personal privacy invasion/distress. i fully understand why tsa exists and what crucial job they have. i just think that if eugene tsa wants to expedite the security experience, then they need to rethink how they ask people to go through the lines. tsa pre checked people might be dealt with more efficiently if we had a completely separate dedicated line....yes, i know, it's a small town and a small airport but as i stated above, there are times of the year when eugene has tons of visitors so this could really help. this wasn't the first time i've come through eugene and it won't be the last. it was just somewhat ridiculous how they decided to go through my bag and what they ended up scrutinizing. i'm hoping the next time i come down, they've got a better system in place. or maybe i'll leave my granola (which, btw, has been through the austin and seatac airports without a hitch) at home. read more

I don't remember a time that I've had a flight leave on time from this airport and have experienced at least three cancellations. The most recent cancellation was on the 4th of July and the United desk said the problem was weather related in SF. I am bothered by the blatant lie. I checked flight stats that day and found ONLY United flights were cancelled at SFO and only from small airports where bookings would have been minimal. Unfortunately the airport is served by so many airlines that there are only a few flights each day that go out for each airline. So with a cancellation you either going to end up routed completely out of the way or end up a day late. It use to be an airline would book you on a competitor's flight. I have to remind myself to stick to flying out of Medford and to avoid United Air at all cost. Even though the flight time sometimes look worst on paper they seldom are. read more

Nice commuter airport. TSA lines usually move quick, unless you're there around 5:15am/ 11:30am for their departure pushes. If you fly to SFO or SEA, get the early flight out to avoid delays. SFO during the fall to early spring has fog delays, SEA is currently down a runway. Eugene airport employees are nice and the restaurant in the terminal has amazing chowder. read more

I love this airport. Never any lines, car counters are quick. Security isn't open the whole day, just when there are flights so don't get there too early. There is a restaurant outside of security so you can wait. The people are nice here and the airport is clean. No issues. read more

What is going on at EUG this weekend? I know there are problems with weather nationwide. But there are virtually no United flights going out and no customer service to assist those stranded. I'm not talking about a cancelled flight and getting out on the next flight. The best they are offering is one or two days later. My group of friends were flying Eugene to SFO on sat and Sunday and they are still (Monday evening right now and sitting at the air port to see if a delayed flight will go) in Eugene. United staff has offered very weird excuses... something wrong with the EUG runway ... too windy at SFO. And provided no help in rebooking even though we agreed to go thru Portland or Seattle or wherever to get home. Don't know if it's United or Eugene airport but it is EXTREMELY horrible service read more

Chad give me a ride last Tuesday from the airport to the Hilton. He was extremely profecional, excellent driver and friendly. He event offered me a bottle of water. Thank you Chad for making my traveling easier. read more

If you can get over the stuffiness and lack of airflow, you might appreciate the quaintness and ease of the layout. It was hard for me to get over how uncomfortable the temperature was and how unfresh the air was read more

United Airlines check-in staff are uncaring and do not communicate to people in line when delays occur. While waiting in line, the person at the check-in desk just left her station without letting others in line know when she would return. Been waiting for over 30 minutes without knowing if anyone would be back checking in passengers. Still waiting... rude! read more

CHECK THE CHECK-IN TIME CUT OFFS. We literally got there 30 min before our Alaska Flight back to San Jose and were informed by a random employee (the Alaska staff had bailed from the desk) that you must check-in 40 minutes prior to take off. WTF WE MISSED OUR FLIGHT. The kiosks won't even let you check-in if you're a few minutes passed that 40 min cut off. There was literally no one in the security line, all we needed was boarding passes. 5 hours later we got to SJ by way of Seattle. Who would have thought such a tiny airport would be so inflexible. read more

Edit: Eugene airport has TSA Pre-Check now!! Worth an extra star, and rare for such a small airport. Less than 5 minutes from car to gate now for me, even when it's very busy. Sweet! As far as airports go, EUG is pretty decent. The airport is small, which means that you could make it from car to gate in about 3 minutes on a quiet day. The downside of its size is that, when they ARE busy (especially around 6-8am when they have multiple flights going out) it can take you as much as 45 minutes of just waiting for security. They only have two machines and seem to make little effort to speed up the process. Your entertainment and dining options are very limited at EUG. There's a small cafe that rarely seems to be open, as well as an okay restaurant outside security. Past security there's nothing but some vending machines, a gift shop with candy bars and such, and a small cafe where the food is always stale and the price are over-the-top expensive. Pack some food before you go if you didn't have time for breakfast because you're probably not going to like the cafe. Other than that there's a small chair-massage set up past security, through a local salon. I haven't tried them, but personally I would feel uncomfortable getting a chair massage right there at the end of a long hallway with people staring at you the entire way. There's also an art gallery of sorts that you can check out, but usually the art is terrible. To each his own though, check it out, perhaps you'll like it. I stopped ignoring its existence after the first two times I flew EUG. The biggest problem I have with EUG is one that, in a way, I can't blame on them: Luggage seems to get lost on the way to EUG more often than to ANY other place. Based on my 'sampling' of about 50 flights, the number of losses seems to vastly exceed national average (which is 1 in 150). Of course it's a different airport that loses the luggage, but something in the system results in this happening strangely often in Eugene. I've probably flown EUG around 50 times, and lost my bag about 6-8 times. That's a pretty high loss rate! I've flown PDX about the same amount of times, little more maybe, and other airports like AMS over 100 times. Neither of those have ever resulted in the loss of a bag. In fact, I fly about 15-20 times a year, and have never lost a bag anywhere other than Eugene, despite Eugene not being my most frequent airport. A number of my friends have remarked the same, and when I do have a lost bag, I usually find myself running to the counter with 5-15 other people also coming to file a claim. That's a LOT of lost bags for the small planes that fly EUG. No idea what the cause for this could be, but it's incredibly inconvenient. So overall, it's a decent airport, it has what you need, and on quiet days it's incredibly fast, even if you have to go into long term parking which is right at the terminal. There's even free WIFI, and that counts for a lot in my book. EUG could definitely use some improvements though, starting with their cafe. read more

It's a fine airport, but the service to it is outrageously expensive. I recently spent $1000 on a roundtrip economy-class ticket from SF (not last minute). There is nothing wrong with the airport itself, but unless you can afford to fly there, it doesn't matter. Once the airlines stop price gouging, I'd give this place a 4* rating, but until then, it is practically useless. read more

Love EUG Airport! This place has always been my favorite. Everything is so easy here. You land, deplane, clean restrooms, motion hand sanitizers everywhere, dig the photos of everyone, down the escalator, turn right to baggage, parents waiting right outside the door to pick me up! Who wouldn't enjoy a small town airport with all the amenities of the big ones (food, beverage, rental car, etc.)? Go Ducks! read more