After several futile months of searching in the East Bay and SF for the perfect rug to complement…read moremy newly painted interiors, my eagle-eye friend and I found the most beautiful and unique rug at Roja Rugs in Mill Valley. It took me 10 minutes to decide that the search was over! The showroom at Roja Rugs is stunning and one may incorrectly assume that all the handmade carpets are in the stratosphere in prices, as I assume the precious antique carpets are. However, Roja Rugs also offers luxurious contemporary rugs of beautiful design and quality and affordability. Sahap Borak, the CEO, was so helpful and accommodating that the experience at Roja Rugs was a real pleasure. I highly recommend that you visit Roja Rugs before you commit to any future rug purchase!

I was very pleased with my experience with Roja Rugs. They were careful with furniture and other…read moreitems when removing my area rugs and returning them. They cleaned and repaired the rugs and the quality of the work and customer service were both excellent.

I had an excellent experience with The Floor Store in San Rafael and would highly recommend them…read more David was wonderful to work with. He was professional, knowledgeable, resourceful, and gave me excellent advice throughout the process. I really appreciated his patience and thoughtful guidance. His crew, including Gwan and Alex, did a superb job with the installation. They were professional, careful, and detail-oriented. They took care of all the details and left everything very clean. The work looks great, and I'm very happy with my new floor. Thank you to David and the whole team for such excellent service and workmanship. I would definitely recommend this store to anyone looking for quality flooring and professional service. Ninique S.

We redid the floors throughout our entire house and Flooring Store did a fantastic job. The…read moresalesperson was very helpful and knowledgeable and Isaac's installers did excellent work.

I found out about Rafael Floors from the great reviews they have. I was looking for carpet in my 3…read morebedrooms and hallway of my condo. I looked at a few places that didn't cut it. When I went to Rafael Floors and spoke with Robert Gomez, I was really impressed with his knowledge about flooring and carpeting. It was obvious he had decades of experience. I told him what I was looking for, and he answered a bunch of questions I had about carpet, quality, and the selection. I went home with several samples to check out how they looked in the different light throughout the day. After looking at the samples in my place for a week, I found the perfect carpet and color I wanted. Robert came over for measurements and an estimate. Everything had gone smoothly and professional to this point where in other places there were flags that would stop me cold, and I would stop the process and move on. The whole selection and purchase process with Robert went smoothly, and they were ready to install the carpet before I was because I had some painting that needed to be done, and I had to delay them several times. When I was finally ready, Juan and Douglas arrived on time to install the carpet. It was a two-day process, and I was really impressed how methodical they were. It was like they were putting together a puzzle they were really familiar with and each part was being sized and put in its place. I later found out that Rafael Floors has a lengthy training process for their installers that takes years. It starts with a 5-year apprentice program where they work under a journeyman installer before they can go out to install a carpet. Juan described to me what a momentous and serious occasion it was after 5 years to finally have a project of his own and being responsible for all the materials and making the customer happy. They did a perfect job and I was one happy customer. That was 3 months ago and I wanted to be sure that others would see my review like I saw others' so they would know what I know about Rafael Floors. Thanks Robert, Juan, Douglas, Arturo (master installer), and Kim!

Excellent reliable service. Have dealt with them for years. Good value and friendly,…read moreknowledgeable staff.

Superb, knowledgeable, friendly staff. I brought in my measurements and the staff helped me pick a…read morecarpet. It fit perfectly in the space. They also cut a non-slip thin pad that fit the carpet. I love the look. Go to this business you won't be sorry.

This is a female run business. They do an amazing job helping you in narrowing down what will work…read morebest in your home. I bought both carpet and laminate flooring from them almost 10 years ago - still holding up beautifully! Even though I bought my hardwood flooring from somebody else, they still advise me and sell me the correct wood cleaning product. They're experts, and a small local biz who care about the community.

I loved working with Michael at The Rug Establishment. The choices at the store are endless and I…read morereally like that you can customize the color and size of the rug or he has many stock rugs to choose from. I had been looking for the perfect rug to complete my Living Room. Michael asked me questions to determine my likes and needs and he actually came to my house and brought several samples and we finally found the perfect rug for my living room. Michael is extremely helpful and his design eye is fantastic. I think the customer service Michael provides is outstanding and I highly recommend the Rug Establishment.

The Rug Establishment in Mill Valley is a rare find; a small personable showroom with exquisite…read morepieces and the added ability to custom make any variation within a reasonable time-frame. As a residential architect and interior designer, I know how valuable that is! The finished look and quality of their pieces far exceed the price. Showroom owner, Michael Tracy is on top of everything from selection, design, & fabrication to delivery. He's a pleasure to work with, and you can always tell his goal is to is complete your vision for a beautiful environment. He works with the trade, but also with individual clients. Go online and see what this fresh international company is making. It will inspire you. Then call Michael for an appointment. Absolutely worth the trip to Mill Valley!

Very bad experience…read more Floortex sent a very unprofessional installer who did a poor job and took a very long time. The Floortex salesman refused to correct the poor installation, and complained loudly and rudely that he was losing money on the deal. He offered to rip out the carpet and let me forfeit my deposit as his only remedy. The carpet was not set flush against the walls, and the pattern did not match where the seams were sewn together. The installer, who was in very poor health, took over twelve hours to complete a very small bedroom and short hallway. Now I'm stuck with expensive, poorly installed carpet and an an angry carpet salesman.

I was looking for carpet and cork flooring that would be as hypoallergenic as possible, rather than…read moreoff gassing for weeks or even months. At a time when both materials were often out of stock, Floortex Design, and especially Rouben Kembikian, did an incredible job. Ruben made helpful suggestions as far as what to choose, especially the right type of carpet padding. He made several phone calls to find the cork flooring I wanted, and even ordered samples that I could take home. Then, he personally oversaw the installation. Everything fell into place perfectly. I love my new carpet and cork flooring. I highly recommend Floortex Design.

World Market is a fun experience that I can always spend an hour in if I allow myself the time!…read more Although I'm not big on consumerism and "stuff", there are always good quality finds in here. The international foods, the kitchen towels and supplies, the cute home decor things that don't look mass produced. All very charming. Also, my experience with staff here has always been extra helpful and friendly.

This World Market is in Greenbrea, CA, and right off the Redwood Highway. I'm not a local…read moreresident. But I sure do like to stop in and check out the inventory. I'm a long time World market customer, and huge fan of their merchandise. This location has a pretty large inventory ranging from furniture (living room, dining, desks), home decor, curtains, rugs, beer and wine, imported food, jewelry, kitchenware, gift items, etc. The shopping center parking lot is a hot mess though. Especially on the weekends, there seem to be more customers than parking spaces. Plus since there is only one way in and out, and the street has no designated turn lane, it causes a bottleneck on entering and exiting. Heck it even takes awhile to walk from the parking lot into the shop because the cars just don't seem to want to stop for pedestrians. Too busy jockeying for a space.

Honesty, Integrity, Trustworrthy and Knowledgeable. If you are buying or Selling (I have don't…read moreboth), he represents you in the most professional and profitable way. He is a rare Marin gem.

They exceeded my expectations in cleaning an older rug - they brought out the beauty of this rug…read moreand made it more beautiful than I could have imagined.