When I returned to Chicago after living in NYC for 3 years, I came with no knowledge of nails.
After a visit to family in Houston, I left with a set of "solar nails." All I knew is that they were growing out and had no idea what was a pink fill, a pink and white, new set, etc. So I flipped through the yellow pages to find a nail place that would help me.
That's how I found Essential Nail Spa. I have been booking my appointments here for the past 5 years and refuse to go anywhere else.
I appreciate that Nina (the owner) has a diverse group of ladies working for her. She is the first nail lady who I have met (and I've met many) who DOES NOT talk about you or other customers. I am permanently scarred from all Asian ail places who talk about you as you are getting your nails done (Chinese, Vietnamese, Korean - those of you who don't understand what they are saying, they are talking about you - and yes, I understand and can figure out what they are saying).
I appreciate that Nina is a perfectionist and is one of the rare nail places that hand buffs acrylics. She is concerned with quality and not just cutting corners to get you in and out. The place always is up-to-date with the latest colors, and she makes sure that the instruments used are helpful and not harmful (even if it costs a little more).
I love the fact that her sisters or cousins or nieces are manning the front desk. It gives it a great family feel. Conversation is not forced. If you want to talk, all the ladies will talk with you. If you are tired and just want someone to do your nails, they will oblige. Depending on who is in there, the conversation ranges from US Weekly gossip to nails to weather to politics.
No, you can't leave the tip on the credit card, but in my experience, most places ask for cash separately. It's not an anomaly. Essential Nail Spa is a small business, so I would assume that putting a tip on the credit card would be too much of a strain on them. Chains, yes. Small businesses, no. When they did make the switch, it was understandable. I didn't think it was a big deal.
I appreciate the fact that they do not have those disgusting spa baths which are a breeding ground for bacteria. Ever seen an Asian lady toss in a disinfecting tab into the water before you dip your feet in? I have. It's horrific. The bowls are scrubbed after each person, so you know you are not inheriting someone's foot condition. Are the benches orthopedic? No, I find that the cushions suffice and will take sanitary water over the cheap leather "massage" chair any day. And who knows when they clean those at the other salons.
I have been getting pink and white acrylics because they last for a good two weeks (and then it's time for a fill). Regular manicures for people who actually use their hands only last for about a week, and I find I actually save money by getting my pink and whites. The acrylics are also virtually indestructable, and everywhere I go, I get compliments. I refer them all to Nina.
Pedicures? Mine last for a month.
I've seen the business grow over the past few years. The business has only gotten better. Unlike my former hairdresser who eventually tired of being attentive to me while I got my hair done, Nina and the rest of her staff have kept up the high quality service since the first day I stepped into the door.
Another thing to remember - you get what you pay for! read more