Rollin Along installed an outdoor chair lift. They are highly professional, efficient, and easy to…read morework with. The entire process was carefully installed, measured accurately and created a fantastice end product.

David came out the same day I called. Who does that? I have…read morea stair lift I use every day. He had it fixed in 20 minutes. Thanks for the great service. If you need this type of work done, call this company.

We are so grateful to be partnered with STAR Elevator, and I want to especially highlight the…read moreoutstanding work of our main technician, Austin. From the very beginning, Austin has stood out as one of the most communicative, responsive, and reliable professionals I've worked with. He handles the maintenance of our two elevators here at Menlo Towers with a level of professionalism and attention to detail that gives us full confidence our equipment is always in excellent hands. Whenever a question or concern comes up, Austin is quick to respond, clear in his explanations, and proactive about finding solutions. That type of consistent, dependable service is invaluable to us as a community. Over the course of my management career, I've worked with several elevator service providers, and I can honestly say STAR Elevator, with Austin as our lead technician, has been the best by far. The expertise, reliability, and genuine customer care we've experienced are unmatched. Please extend our thanks to Austin and to the entire STAR Elevator team for delivering such exceptional service. We truly appreciate the partnership and look forward to working together for years to come.

Star Elevator was great to work with and was able to complete the work needed in order for us to…read morepass the state elevator inspection. Jasmine was able to schedule the initial work, request an extension with the state and complete the repair work required by the state. Jasmine kept me updated along the way and was very easy to work with. I highly recommend using Star Elevator.

Their business must be churning service calls. We have had the same elevator break multiple times-…read morewith three breakdowns resulting in people being stuck for hours- and they never fix the problem.

3/22/24 [5:00pm] Reckless driver. Cutting ppl off in traffic, and before approaching traffic, he…read morewas going 85+ mph. Driver was in the carpool lane during carpool hours with no passengers. Tip: if you're going to be a reckless driver, don't drive a company car.

We love ACME for our new home's elevator service and maintenance. Their service representative,…read moreKekoa, came and did a complete service of our elevator. He was professional, on time, listened to our concerns and addressed everything in such a timely manner. They also installed our elevator. I really appreciate their professionalism and easy scheduling.

I recently used Acme to install a elevator in a building that I am overhauling in San Francisco…read more They were very easy to deal with starting with the sales process by explaining different options and walking me through the process. When it came time for the installation they did what they said they would do and more importantly when it was supposed to be completed. I will definitely use them again.

I have worked for the big O for over 35 years they started cheating there customers and over…read moreworking there employee s when left and went to work for vintage they treated me with respect and kindness focused on custom satisfaction hopefully with the new merger they will continue I'm now retired and happy

We have had many problems with this company, ranging from crazy charge overruns ($10,000 quote…read moregoing to a more than $30,000 repair), incomplete/abandoned repairs (they flexed off our pump connection and THEN decided that they couldn't perform the repair, leaving us completely stranded), invoices for services that they didn't perform, and finally they just discontinued responding to our messages. I recommend working with Paramount Elevator Service instead.

From the beginning of our elevator service by Dwan Elevator, we have received very efficient and…read morecaring maintenance of our chair lift elevator. The attention to detail and service is, I am sure, as it would be for the very best style and size of elevator possible. Thank you, staff and service techs of Dwan Elevator, for your excellent communication and professionalism. Community of the Sisters of the Company of Mary in Tustin, CA

We had our 38 year old elevator serviced by Luis. He was prompt, detailed and would definitely use…read moreDwan Elevator company again. JD

dangerous drivers. ZERO STARS. On 9/23/24 at 250pm, I was…read moreon 8th street and Mission in San Francisco when one of their service technicians sped past me, wedging themselves between me and the curb, going at least 55 in a 35 MPH zone. They tried to make the yellow but ended up running the red light, almost hitting a pedestrian. I tried calling their service line to report the incident but the person on the other line seemed more concerned about protecting the tech, and their own neck, then keeping the public safe. If I could I'd give them a middle finger rating. The company knows what tech is where because they follow a route and the techs are dispatched to go to either scheduled service or emergencies. Terrible.

They really don't care about anything other than money. I can't ever get good information from the…read moreaccount rep about proposed service/repairs and then get stuck with a high bill. We had a broken button that was repaired once for $1500! Another button broke later on and they were able to pull it back out to the panel level so it can be accessed. So they didn't replace it with a new one, but used some electrical tape to just hold it in place. And for that, they charged $2500. Can't make that this up. This is just one example.

We had an issue with our wheelchair elevator at our facility. When "Scott" arrived 20 minutes…read moreearly, we had a woman's class going on, he was extremely rude to our front desk workers and left us hanging. Once I arrived to the facility, I called "Scott" and he told me he has other things to do and hung up on me. Extremely unprofessional.

Owner/installer Scott was polite, his estimate was reasonable (and accurate!). Also he was ON…read moreTIME!! He worked quickly and was totally patient in explaining what he was doing. He also went the extra mile to deal with a tricky turn in my staircase. The lift works flawlessly (unlike the troublesome one he replaced). Scott removed a lot of debris and carefully cleaned up after himself which I greatly appreciated. It was the best experience I can remember having with a service provider.