The crew here was easy to work with. The owner Yolanda has excellent communication and helped work…read morewith me for a week until we found the appliance I was looking for at a very reasonable price. They have a third party who does deliveries for them & those guys were top notch as well.

Recently bought some more stuff from here. We got a microwave, works great, and a stove. The stove…read morehas a slight problem but it's just the hot stovetop light is always on. Everything else works good. It makes sense because these are not n perfect appliances, hence the name. We will return if we need another appliance in the future.

They're the best! Been buying appliances from them for over 25 years!…read moreWhenever I have a need they're the first place I'd call.

Welche's Appliance was recommended to me by my long time handy person and what a great tip! I have…read morean older GE dryer that I love and wanted to keep it going. Taylor came out for a very reasonable price to diagonose the problem for me and helped me order a replacement part. He also inspected and cleaned the dryer while he was in there and said the heating element didn't need replaced, as I had asked him to go ahead and do it as well if warranted. When the part arrived he came out again at no extra charge to install the part. Taylor and his scheduling staff at Welches really go above and beyond to help you keep your appliances running and should the day arrive when you do need a replacement they have both new and refurbished ones for sale. They will be getting all of my business from now on and I am so glad I discovered this top notch business them!

These people were fast, friendly and stand behind their equipment, I will use these people again…read moreand again. Very honest, trustworthy and just all around nice people!! Respectfully, PaulMichael M

Great experience from start to finish! They offer quality appliances, fast service, and excellent…read morecommunication throughout the process. They were able to find something within my budget that was even better than I expected. I truly appreciate the professionalism and efficiency. I would definitely reach out to them again!

The customer service for this business was so outstanding. I thought my washer was dying and went…read morethere to look for a new washer. The sales man started asking my questions about my washer and determined that it needed a $6 part and took me to the service desk and the tech told me how to take the wringer off and bring it in. I got it off and took it to them, he changed out the "dogs " and only charged me for the part $4.30. As long as I live in this area I will only shop at McKinnys for appliances. Pamela

After my original review, the owner replied publicly. His explanation does not match what happened…read more The delivery crew had not even loaded my old refrigerator yet. They just rolled it into my garage. My warehouse is directly across the street from my house, on the same route back to their shop. I offered to grab a piece of paper, write and sign a waiver releasing them of any liability, and even offered one hundred dollars for the quick drop off. The crew told me it was an insurance issue, but when I spoke to the owner, he said it was not insurance. It was simply policy. He was matter of fact and showed no interest in helping or even listening. They were perfectly willing to take my old refrigerator six miles away to their warehouse and deal with it there, but when it came to dropping it off at my warehouse, right across the street from my house and directly on their route, suddenly it was a problem. I tried to reason with the owner, explaining how simple it would be, but he just was not hearing me. I was the last delivery of the day, and it would have taken no more than two minutes. We spent more time standing there talking about it than it would have taken to make it happen. So instead, they left it sitting in my garage, where it has stayed ever since. Every time I open that middle garage door and see it sitting there, I am reminded that it could have been in my warehouse where it belongs. It takes up space and serves as a daily reminder of how this business handled a simple, reasonable request. That decision cost them the sale of the oven and microwave I bought elsewhere, and probably more through word of mouth. They lost a loyal customer, and for what? Two minutes of time. It is his business, and he can run it how he wants. I respect that. But common sense went right out the window. This was never about insurance. It was about policy and a lack of flexibility. The owner's public response did nothing to change that impression. I am keeping this at one star because his reply only confirmed my experience. Instead of owning the situation or acknowledging what really happened, he repeated an inaccurate story that does not reflect the facts. That response alone speaks volumes about how this business handles customer feedback. Sometimes the coldest thing in the room is not the refrigerator.

If you have ANYTHING go wrong with your appliances give him a call. He saved me from having to buy…read morea new dryer..fixed it and then totally cleaned everything all out. He went above and beyond!

The job was done quickly, professionally, and for a fair price. What more do you want?read more

Ordered 1000 paver bricks at a steal of a price. Matthew from the garden department was a complete…read moretrooper and helped me individually hand load 5000lbs of bricks into my van. David also helped out towards the end. Thanks guys!

I feel that the staff at this location generally cares about customer service. When I visited on…read more1/28/2025, Blaine who was in the middle of stocking plywood, stopped what he was doing, took the time to ask if I needed help, gave me great advice on selecting and finding the appropriate product and helped me pull an 85 lb sheet of plywood off the stack and load it onto my cart. My experience with Lansang was also great as she patiently helped me find the SKU for my plywood and sent me on with a smile. I would only surmise that the authentic customer service that I experienced is a direct reflection of the management team of this Lowes and I am greatly appreciative of this for someone who does much of the work on their own and frequents this location about once a month on average. The only time I was disapointed when coming to this store 6 times over the last 6 months was when all the 3/8 inch compression fit brass couplers were sold out, but that was sorta on me as the online stock did say there was a limited amount.

FixPro is either out of business or extremely poorly run…read more We scheduled an appointment online for FixPro to send a repairman to our house to fix an appliance. The online scheduling at their website was successful and a pop-up window said they would contact us shortly. However, we received no message from them by email, text, or phone. We called them to confirm, but no one answered and the call went to voicemail. We left a message but received no response. The repairman never showed up. They most likely are out of business but have not taken down their website.

We recently had FixPro Appliance into our home to fix the malfunctioning freezer part of our…read morerefrigerator. We received excellent service. Ross arrived on time for our appointment; he was friendly and professional. Once I explained the problem he immediately knew how to fix the problem, and during the repair he described what he was doing and why. He made the repair and was on his way in 40 minutes. His price was the least I've ever paid for an appliance repair - quite a surprise. If you use his services you will not be disappointed. FixPro will be our "Go To" repair company from now on.

It seems to be the norm these days that curbside pickup is not available during the posted hours…read more(9a - 6p or something like that). Multiple times I have gone expecting to be able to do a curbside pickup at 9am and the app says the service will only be available from 12n - 6p. Plan accordingly.

This is our usual Home Depot and I have had issues here, but the workers generally want to help…read moreyou. I was looking for an item a couple months ago and a couple employees went out of heir way. Even though they didn't find the item and it turns out it was misplaced they really did go out of their way to try. More helpful employees here, then ones who don't care.

How cute is this place! We went here because a lady at the Preserve at Tumwater HOA summer party…read moretold us they were a sponsor and gave us a card to check them out. So glad we did because this place is a Sur La Table type business, selling bougie, higher end consumer products and I am all about that! We bought our mom a silicone spoon, because she's weird and doesn't like the feeling of metal spoons in her mouth. Then I found some pour over coffee dripped in cool colors and I just might start collecting them. If you like pretty kitchen supplies, do yourself a favor and drop by. It's a small shop, but they have all the gadgets and gewgaws a kitchen needs. Plus they're right above a cool vegetarian restaurant which is worth a look.

Very chill and has a wide variety of knives and utensils. They let your browse and help with any…read morequestions you might have. I personally only came for a few small utensils but I see myself coming back for my next knife.

Great selection, very nice people. Knowledgeable. We will return. Recommend over the big box stores.read more

I like their bag soils. On the other hand too many of their flower starts already have lots of…read moreblooms and look on their way out to me. When it's only April/May I want just green starts not blooms.