The crew here was easy to work with. The owner Yolanda has excellent communication and helped work…read morewith me for a week until we found the appliance I was looking for at a very reasonable price. They have a third party who does deliveries for them & those guys were top notch as well.

Recently bought some more stuff from here. We got a microwave, works great, and a stove. The stove…read morehas a slight problem but it's just the hot stovetop light is always on. Everything else works good. It makes sense because these are not n perfect appliances, hence the name. We will return if we need another appliance in the future.

A thousand times yes would recommend!!…read more Taylor was AMAZING - in and out in under an hour, sold me parts based on quality not cost. Kind, knowledgeable, & efficient. Local and reliable - and another VERY satisfied customer!

I was referred to Welch's Appliances by a reputable repairman when the cost of repairing or…read morereplacing was simply too much for me. The owner showed me some good-quality, lightly used ranges in great condition. They delivered for free (Labor Day special I believe) and even walked my niece, who was helping me out, through hooking up the gas line. They went above and beyond. Both interactions were easy, pleasant, and helpful. Plus, I love the fact that it is family-owned and operated for many generations. If you are ever in need, you should definitely check out Welch's Appliances in Olympia!

Went back for a new dryer as ours quit. They had some good ones in stock. Chose one, took it home…read more It died a day later. Called them, they came out and tried to fix it but didn't have the parts. They gave me an entirely different dryer, which has been working great. Two weeks later, my oven started to die, so went back. Got a good one with some nice features, and they were able to deliver the same day. Came out, swapped the old oven, installed the new one, made sure everything worked. They treat their customers very well. They have made a regular customer out of me.

These people were fast, friendly and stand behind their equipment, I will use these people again…read moreand again. Very honest, trustworthy and just all around nice people!! Respectfully, PaulMichael M

After my original review, the owner replied publicly. His explanation does not match what happened…read more The delivery crew had not even loaded my old refrigerator yet. They just rolled it into my garage. My warehouse is directly across the street from my house, on the same route back to their shop. I offered to grab a piece of paper, write and sign a waiver releasing them of any liability, and even offered one hundred dollars for the quick drop off. The crew told me it was an insurance issue, but when I spoke to the owner, he said it was not insurance. It was simply policy. He was matter of fact and showed no interest in helping or even listening. They were perfectly willing to take my old refrigerator six miles away to their warehouse and deal with it there, but when it came to dropping it off at my warehouse, right across the street from my house and directly on their route, suddenly it was a problem. I tried to reason with the owner, explaining how simple it would be, but he just was not hearing me. I was the last delivery of the day, and it would have taken no more than two minutes. We spent more time standing there talking about it than it would have taken to make it happen. So instead, they left it sitting in my garage, where it has stayed ever since. Every time I open that middle garage door and see it sitting there, I am reminded that it could have been in my warehouse where it belongs. It takes up space and serves as a daily reminder of how this business handled a simple, reasonable request. That decision cost them the sale of the oven and microwave I bought elsewhere, and probably more through word of mouth. They lost a loyal customer, and for what? Two minutes of time. It is his business, and he can run it how he wants. I respect that. But common sense went right out the window. This was never about insurance. It was about policy and a lack of flexibility. The owner's public response did nothing to change that impression. I am keeping this at one star because his reply only confirmed my experience. Instead of owning the situation or acknowledging what really happened, he repeated an inaccurate story that does not reflect the facts. That response alone speaks volumes about how this business handles customer feedback. Sometimes the coldest thing in the room is not the refrigerator.

We just bought a new Maytag Washer. Jon & Mike delivered and installed it promptly. Explained the…read moreoperation, leveled and made sure it operated properly and hauled away my old washer. I highly recommend this business as it is locally owned for 56 years, has a very qualified staff, actually cares about their customers and provides service after the fact. A++++

Refrigerator Diagnosed quickly -explained well- super nice- ordered part- 2 days all better! Thank…read moreyou

Chad replied promptly to my inquiry re: dryer belt issue. He scheduled an appointment, called…read morebefore arriving and arrived within the stated window timeframe of the appointment. Chad immediately went to work dismantling my Samsung dryer to evaluate the belt. The job was completed, replaced a slipped and showing some wear belt in less than 30minutes. Chad answered my questions as well. I highly recommend Chad and Berry's Appliance.

I have always gotten fantastic service from these folks, especially the painting and fulfillment…read moredepartment!! worked with Lowes all over the country and the employee engagement seems especially high at this store

I feel that the staff at this location generally cares about customer service. When I visited on…read more1/28/2025, Blaine who was in the middle of stocking plywood, stopped what he was doing, took the time to ask if I needed help, gave me great advice on selecting and finding the appropriate product and helped me pull an 85 lb sheet of plywood off the stack and load it onto my cart. My experience with Lansang was also great as she patiently helped me find the SKU for my plywood and sent me on with a smile. I would only surmise that the authentic customer service that I experienced is a direct reflection of the management team of this Lowes and I am greatly appreciative of this for someone who does much of the work on their own and frequents this location about once a month on average. The only time I was disapointed when coming to this store 6 times over the last 6 months was when all the 3/8 inch compression fit brass couplers were sold out, but that was sorta on me as the online stock did say there was a limited amount.

Scheduled appointment between 10am and 1pm. NO show!…read more Multiple calls to company; all went to voicemail and no response. Drove 1 1/2 hours to be here and let them in. Heading back home and will be looking elsewhere. Not recommended.

FixPro is either out of business or extremely poorly run…read more We scheduled an appointment online for FixPro to send a repairman to our house to fix an appliance. The online scheduling at their website was successful and a pop-up window said they would contact us shortly. However, we received no message from them by email, text, or phone. We called them to confirm, but no one answered and the call went to voicemail. We left a message but received no response. The repairman never showed up. They most likely are out of business but have not taken down their website.

Check your receipts before leaving the store…read more I like buying half dead plants. It makes me feel good I can save them plus they are always on sale for a good price. Last time I went the person at the register rang them all for a full price. I asked for a sale price and pointed to a sale sticker. They fixed it and said they didn't notice the sale sticker. I was wondering why my last purchase was so expensive when I bought only a couple of sale plants, 3 ground covers at a full price, and 2 different heavy duty tomato cages (green and silver). I was lucky I didn't throw away my last receipt. Sale plants were at a full price, I was supposed to have 2 tomato cages - silver at $7.97 and green $16.98 . Both of them were checked out at $16.98. I really hope it was an honest mistake. 3 stars because all dying plants survived.

Been going there for years and like it. Some of the…read moreemployees have been there for many years. They keep the place well stocked.

How cute is this place! We went here because a lady at the Preserve at Tumwater HOA summer party…read moretold us they were a sponsor and gave us a card to check them out. So glad we did because this place is a Sur La Table type business, selling bougie, higher end consumer products and I am all about that! We bought our mom a silicone spoon, because she's weird and doesn't like the feeling of metal spoons in her mouth. Then I found some pour over coffee dripped in cool colors and I just might start collecting them. If you like pretty kitchen supplies, do yourself a favor and drop by. It's a small shop, but they have all the gadgets and gewgaws a kitchen needs. Plus they're right above a cool vegetarian restaurant which is worth a look.

Update - my pro quality kitchen knife mentioned in my initial review was sharpened within a few…read moredays , came back razor sharp AND for only 8 bucks. Taking my rating up to a 5 now that I have more experience with the store.

Cheesemakers, beekeepers, brewers, gardeners, poultry keepers, and all other types of urban farmers…read morewill appreciate the huge selection of goods at Eastside Urban Farm & Garden. What an incredible inventory for a store so close to town. I came looking for seed and bone meals, ground rock minerals, lime, and such, for making Complete Organic Fertilizer. They had everything needed to make COF, and quite a bit more. They even had Langbeinite. Wow! Friendly and super-efficient customer service was provided during both of my trips this week, and Star was especially helpful in the amendments area out back by the bales of straw. I used to go shopping for farm supplies at another store south of Oly, but no more. With a convenient location, friendly staff, and one of the best selections of stock anywhere, Eastside UF&G is my favorite new farm store. It's worth the drive from Seattle, or anywhere else in the Puget Sound region. I'll be back!

Great selection, very nice people. Knowledgeable. We will return. Recommend over the big box stores.read more