I had a great experience with this technician. He came out and helped finish installing my Samsung…read moregas stove and made sure everything was done right. He had the proper tools to check for gas leaks, which gave me a lot of confidence in the safety of the install. Professional, knowledgeable, and easy to work with. I'll definitely be calling him again for appliance repair in the future.

You come home, and find out your appliance isn't working. (For me, it was the clothes dryer.) Such…read morea bummer... you go a few days like this, as you don't have the time to research someone. Clothes (or dishes, or whatever) are piling up. You just want this done FAST.. This was me last week. And amazingly, Jack's Appliance Repair came through so fast it made my head spin. I contacted 3 companies from Yelp - 1) no response. 2) can come diagnose 5 days later. 3) Jack's Appliance - called me immediately, and said he was *in traffic* at 4:45PM (end of day) but could get to me by 6:00PM. ARE YOU KIDDING ME? Same day? Who does that!? So he comes by, diagnosed the problem within 15 minutes, and said he could get the necessary part by tomorrow in Tacoma. Communication - Excellent. Speed - 20/10. I had my appliance fixed in literally 26 hours from when I contacted him (only because I needed a part) Price - VERY fair. Yes yes yes! Thank you Jack's!

If you have ANYTHING go wrong with your appliances give him a call. He saved me from having to buy…read morea new dryer..fixed it and then totally cleaned everything all out. He went above and beyond!

The job was done quickly, professionally, and for a fair price. What more do you want?read more

Did an excellent job repairing the dishwasher. Very quick and efficient. Price quoted was…read morereasonable, and never changed. When I asked about additional work, he was took a quick look at offered suggestions. Based on our interactions, I plan to reach out to this company in the future.

He was nice but very professional, knowledgeable, quick to find the problem, and fast repairing my…read morevery old Kenmore dryer. I will definitely call him again for an appliance repair. Thank you, Yelp, for the recommendation. .

The customer service for this business was so outstanding. I thought my washer was dying and went…read morethere to look for a new washer. The sales man started asking my questions about my washer and determined that it needed a $6 part and took me to the service desk and the tech told me how to take the wringer off and bring it in. I got it off and took it to them, he changed out the "dogs " and only charged me for the part $4.30. As long as I live in this area I will only shop at McKinnys for appliances. Pamela

After my original review, the owner replied publicly. His explanation does not match what happened…read more The delivery crew had not even loaded my old refrigerator yet. They just rolled it into my garage. My warehouse is directly across the street from my house, on the same route back to their shop. I offered to grab a piece of paper, write and sign a waiver releasing them of any liability, and even offered one hundred dollars for the quick drop off. The crew told me it was an insurance issue, but when I spoke to the owner, he said it was not insurance. It was simply policy. He was matter of fact and showed no interest in helping or even listening. They were perfectly willing to take my old refrigerator six miles away to their warehouse and deal with it there, but when it came to dropping it off at my warehouse, right across the street from my house and directly on their route, suddenly it was a problem. I tried to reason with the owner, explaining how simple it would be, but he just was not hearing me. I was the last delivery of the day, and it would have taken no more than two minutes. We spent more time standing there talking about it than it would have taken to make it happen. So instead, they left it sitting in my garage, where it has stayed ever since. Every time I open that middle garage door and see it sitting there, I am reminded that it could have been in my warehouse where it belongs. It takes up space and serves as a daily reminder of how this business handled a simple, reasonable request. That decision cost them the sale of the oven and microwave I bought elsewhere, and probably more through word of mouth. They lost a loyal customer, and for what? Two minutes of time. It is his business, and he can run it how he wants. I respect that. But common sense went right out the window. This was never about insurance. It was about policy and a lack of flexibility. The owner's public response did nothing to change that impression. I am keeping this at one star because his reply only confirmed my experience. Instead of owning the situation or acknowledging what really happened, he repeated an inaccurate story that does not reflect the facts. That response alone speaks volumes about how this business handles customer feedback. Sometimes the coldest thing in the room is not the refrigerator.

Sean was great! He was able to come out in two days and fixed my old washer like new.read more

Martin was very responsive when both our washing machine and later our kitchen range needed…read morerepairs. Very good replies to text messages, and when I chose to acquire the needed parts, myself, he was very helpful at ensuring I got the right ones ordered and for prices I liked. He's very responsive to questions, informative, and explains why he has the opinions he has regarding appliance brands, features, and my decisions regarding whether to buy instead of repair. Flat hourly pricing really increases the transparency and helps me to better understand the value of his repairs and when to choose to replace the appliance, rather than to repair it. I'm very happy with the repairs he's made, how he handled the repair process, and acquiring the parts. I've called him back when other appliances needed repairs and will continue to do so in the future. It's very comforting that he can handle several kinds of major appliances and he exhibits good familiarity with a number of brands. I definitely recommend Martin Foshaug and his Olympic Appliance Service. https://olyappliance.com/ and (360) 490-1903.

They're the best! Been buying appliances from them for over 25 years!…read moreWhenever I have a need they're the first place I'd call.

Welche's Appliance was recommended to me by my long time handy person and what a great tip! I have…read morean older GE dryer that I love and wanted to keep it going. Taylor came out for a very reasonable price to diagonose the problem for me and helped me order a replacement part. He also inspected and cleaned the dryer while he was in there and said the heating element didn't need replaced, as I had asked him to go ahead and do it as well if warranted. When the part arrived he came out again at no extra charge to install the part. Taylor and his scheduling staff at Welches really go above and beyond to help you keep your appliances running and should the day arrive when you do need a replacement they have both new and refurbished ones for sale. They will be getting all of my business from now on and I am so glad I discovered this top notch business them!

The ice maker on our SubZero refrigerator stopped making any ice. First, I ordered an after-market…read morereplacement on Amazon for a DIY fix. No joy. The part didn't come with the correct electrical connection. Next, I reviewed local appliance repair companies on Yelp. UP Appliance Repair had great reviews. I called Alexander and we scheduled a time for him to come to our home in Gig Harbor. He returned the same afternoon with the correct part...and now we have beautiful, sparkling ice! Thank you, Alexander, for a job well done Highly recommend!!

Alex is completely fair and honest...advised getting new washer because of the expense it would…read morecost us to fix the old one..we really appreciate his expertise and knowledge he shared..I would highly recommend this business to others...you won't be disappointed with how professional he is...

This business might be a scam. They have come out to fix our refrigerator twice - and no complaints…read morethere. But - the same problem persisted weeks after the second fix. I tried calling - left a message. Again, left a message. Left another. Then my wife. Then me again. No call back. So - I was frustrated and scheduled an appointment. I didn't get any confirmation, so I called again and got the answering machine. I called back from a 503 number and low and behold, I finally talk to someone. They said that I have an appointment (tomorrow at 1PM). I saw something like - 'I must have missed the confirmation message' but there was none. The next day transpires and it is a no-call no-show. It is the absolute worst customer service I have ever had. I left a final message saying it seems like you are screening your calls and not responding to me for what I can only think is you don't want to have to fix the repair you made that did t work. Then my wife started calling again and again... got someone that said they would 'transfer her to accounting' -- HAHA! There is no 'accounting department' - what a scam. I just can't believe you were just so bad at every aspect and interaction. All the calls, the messages unreturned, no confirmation for the visit, the no-call no-show, how easy it was to get a hold of you from a different 503 number, and then the lie about the accounting department. How are you even in business?

Wholeheartedly recommend! My 10 year old Samsung dryer suddenly stopped working. Was able to…read moreschedule online in a couple of minutes, and they came within 2 days. Quick diagnosis (broken belt), quick repair and reasonable price (total after tax $300.00). New machine would have been $900.00. 5 year warranty on the job. Nice guys, tidy, vacuumed everything up, gave me advice on how to avoid repairs with my washing machine too. In and out in no time. They also repaired my gas stove a couple of years ago with no fuss. Thanks much!

I called him with a random question about my new fridge in my apartment. Not only did he answer the…read morephone, but he took the time to answer my questions. Very nice! If I ever need a repair, I would be sure to call him.

The heating element went out on our dryer.... But once Alex got the dryer open he discovered a huge…read morecrack in a major part. He said he could fix it for $200 or so but the fix wouldn't last more than a few years and suggested we get a new dryer that would last. We so appreciated his honesty. We'd call him again for future needs. $89 to make the house call. Worth it. Very nice gentleman.

Have an older Samsung Dryer and started making grating noise. Called Harold's and they responded…read moreright away. Fixed it and the sensor as well. Diligent polite repairman. Price was what is to expected for parts, labor and service fee- and had a thirty day policy. Happy with the outcome. Is drying fine without any noise.

I called these folks on a rental I had in Tacoma. We had some older coin-op machines that just…read morestopped working. It took about a week to get on their schedule and I met Chris at the property. He was great, kind, patient and fixed everything right up. Adding them to my "preferred vendors" list - it was a great experience and reasonably priced.