Excellent customer service, my washer machine is good as new. I gave some details of what was wrong…read moreand the technician knew exactly how to fix my machine.

Sean was great! He was able to come out in two days and fixed my old washer like new.read more

Refrigerator Diagnosed quickly -explained well- super nice- ordered part- 2 days all better! Thank…read moreyou

Chad replied promptly to my inquiry re: dryer belt issue. He scheduled an appointment, called…read morebefore arriving and arrived within the stated window timeframe of the appointment. Chad immediately went to work dismantling my Samsung dryer to evaluate the belt. The job was completed, replaced a slipped and showing some wear belt in less than 30minutes. Chad answered my questions as well. I highly recommend Chad and Berry's Appliance.

We had a dryer issue (no power after a power surge in the community) and they helped us resolve the…read moreissue. The service person was nice, polite and thoughtful.

Have an older Samsung Dryer and started making grating noise. Called Harold's and they responded…read moreright away. Fixed it and the sensor as well. Diligent polite repairman. Price was what is to expected for parts, labor and service fee- and had a thirty day policy. Happy with the outcome. Is drying fine without any noise.

A thousand times yes would recommend!!…read more Taylor was AMAZING - in and out in under an hour, sold me parts based on quality not cost. Kind, knowledgeable, & efficient. Local and reliable - and another VERY satisfied customer!

I was referred to Welch's Appliances by a reputable repairman when the cost of repairing or…read morereplacing was simply too much for me. The owner showed me some good-quality, lightly used ranges in great condition. They delivered for free (Labor Day special I believe) and even walked my niece, who was helping me out, through hooking up the gas line. They went above and beyond. Both interactions were easy, pleasant, and helpful. Plus, I love the fact that it is family-owned and operated for many generations. If you are ever in need, you should definitely check out Welch's Appliances in Olympia!

We needed to replace our dishwasher…read more I did a bunch of research on brands and features. McKinneys has many brands and models from which to chose. All my "research" gave me lots of questions! Our sales guy Matt was able to answer questions about this feature vs that feature. And yet, he was not pushy nor a hard seller. Very patient and professional!! I think the prices were competitive, based on internet searches of local appliance sellers, too.

I checked out big box stores but McKinneys beat them hands down re: price and customer service…read more Nate in Oly location was kind and helpful. I bought a range. No pressure just classy representation of a local company. Delivered by Jon who was super efficient and helpful. Even called after the fact with question and Nate stopped by to take care of it. Not many businesses would do that.

Scheduled appointment between 10am and 1pm. NO show!…read more Multiple calls to company; all went to voicemail and no response. Drove 1 1/2 hours to be here and let them in. Heading back home and will be looking elsewhere. Not recommended.

FixPro is either out of business or extremely poorly run…read more We scheduled an appointment online for FixPro to send a repairman to our house to fix an appliance. The online scheduling at their website was successful and a pop-up window said they would contact us shortly. However, we received no message from them by email, text, or phone. We called them to confirm, but no one answered and the call went to voicemail. We left a message but received no response. The repairman never showed up. They most likely are out of business but have not taken down their website.

I have had both Artem and Vlad as my technicians, and they were both wonderful. This professional…read moreservice, based on my experience, is comprised of patient and skillful professionals who show up to a job and really know what they're doing. They value repair above replacement, even for older units. They repaired my no-name (Hotpoint) dishwasher from 1995, repairing an entire mechanism part and various seals. They came and repaired my garbage disposal, and because the repair was so simple (stuck piece of old plastic), they did not want to charge me the full price. This was such an honest gesture. Their service is so reasonably priced as it is. I know that if I have any more appliance issues or general handyman work that I need done, Medvedkov is on the top of my list of folks to call. Thanks again to Artem, Vlad, and the dispatch team. You guys are fantastic and I wish you all the best.

They came and diagnosed the problem and gave me an estimate.. I am waiting for them to get the…read moreparts to complete the job:) They were prompt and good communication:)

Fast customer service. This is the second time I have had him out to fix new appliances.read more

My very old built-in oven needed repair due to a "fault" alarm on the little digital display so the…read moreoven wouldn't heat. I live out east on highway 12 so I was happy to find Stephen and because he was nearby he came right over! It took a few trips and replacing a few parts but he finally got it working like new! I'm so pleased because finding a replacement would have been nearly impossible. Stephen didn't give up and he did a great job! He's much in demand and very busy so it might take a bit of time for him to get to you but he's worth the wait! I know next time I need an appliance repaired I'll call him for help!

Jack came out right away to fix my dacor! He was friendly, professional, and even handled it like a…read morechamp when my dog escaped her crate. I asked him to replace the igniter on my oven and show me how to adjust the racks so I can clean it more easily - he did both things in less than half an hour! Great value for the service requested. All done within four hours of my first call.

Very nice young man. He charged. $99 service charge which is far less than most places. He was…read moreable to show me what was wrong, operator error on my part and didn't charge us any additional. Would certainly call him again if we have washing machine issues.

After my original review, the owner replied publicly. His explanation does not match what happened…read more The delivery crew had not even loaded my old refrigerator yet. They just rolled it into my garage. My warehouse is directly across the street from my house, on the same route back to their shop. I offered to grab a piece of paper, write and sign a waiver releasing them of any liability, and even offered one hundred dollars for the quick drop off. The crew told me it was an insurance issue, but when I spoke to the owner, he said it was not insurance. It was simply policy. He was matter of fact and showed no interest in helping or even listening. They were perfectly willing to take my old refrigerator six miles away to their warehouse and deal with it there, but when it came to dropping it off at my warehouse, right across the street from my house and directly on their route, suddenly it was a problem. I tried to reason with the owner, explaining how simple it would be, but he just was not hearing me. I was the last delivery of the day, and it would have taken no more than two minutes. We spent more time standing there talking about it than it would have taken to make it happen. So instead, they left it sitting in my garage, where it has stayed ever since. Every time I open that middle garage door and see it sitting there, I am reminded that it could have been in my warehouse where it belongs. It takes up space and serves as a daily reminder of how this business handled a simple, reasonable request. That decision cost them the sale of the oven and microwave I bought elsewhere, and probably more through word of mouth. They lost a loyal customer, and for what? Two minutes of time. It is his business, and he can run it how he wants. I respect that. But common sense went right out the window. This was never about insurance. It was about policy and a lack of flexibility. The owner's public response did nothing to change that impression. I am keeping this at one star because his reply only confirmed my experience. Instead of owning the situation or acknowledging what really happened, he repeated an inaccurate story that does not reflect the facts. That response alone speaks volumes about how this business handles customer feedback. Sometimes the coldest thing in the room is not the refrigerator.

We just bought a new Maytag Washer. Jon & Mike delivered and installed it promptly. Explained the…read moreoperation, leveled and made sure it operated properly and hauled away my old washer. I highly recommend this business as it is locally owned for 56 years, has a very qualified staff, actually cares about their customers and provides service after the fact. A++++