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    Welch's Appliances

    4.4 (49 reviews)
    Open 9:00 am - 5:00 pm

    Services - Welch's Appliances

    Appliance repair

    Welch's Appliances Photos

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    Repaired washer

    Our washer locking mechanism broke and we called after getting strung along by a repair man locally. I spoke with Lindsay and she next day ordered the part for us. We were without a washer for a family of 5 for almost 2 weeks. So after receiving the part we got home and decided to repair it ourselves, (myself and my 9 year old son). Lindsay told us just to look up the instructions. The repair took us less than 30 minutes and we are back to washing again!

    Kenmore "used" washer and dryer

    My experience with Welch's was flawless from the sales person to the delivery guys. Their employees are very knowledgeable, friendly and polite. Plus, they did a beautiful job cleaning up the used washer and dryer so they look brand new. Fingers crossed that I get many years out of this product. I went with a set that wasn't computerized so we will see. Got 30 years out of my Maytag set!

    Delivered right to my front door and installed them!

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    6 months ago

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    10 months ago

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    3 months ago

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    1 year ago

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    10 months ago

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    4 months ago

    Business owner information

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    Amanda W.

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    10 months ago

    Welch's is the place to go for the best customer service and quality used appliances! Look no further and check them out. They are the best!

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    2 years ago

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    2 years ago

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    2 years ago

    Great customer service! Lindsey knows her stuff. So good to have a local business that helps.

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    2 years ago

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    3 years ago

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    8 years ago

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    Amanda W.

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    2 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    5 years ago

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    Amanda W.

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    11 years ago

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    Amanda W.

    Thank you for your review. It is greatly appreciated.

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    6 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Welch's Appliances

    Review Highlights - Welch's Appliances

    The store manager, Amanda, was extremely helpful and asked the right questions.

    Mentioned in 8 reviews

    Read more highlights

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    McKinney's Appliance - Appliances ready for installation!

    McKinney's Appliance

    (57 reviews)

    The customer service for this business was so outstanding. I thought my washer was dying and went…read morethere to look for a new washer. The sales man started asking my questions about my washer and determined that it needed a $6 part and took me to the service desk and the tech told me how to take the wringer off and bring it in. I got it off and took it to them, he changed out the "dogs " and only charged me for the part $4.30. As long as I live in this area I will only shop at McKinnys for appliances. Pamela

    After my original review, the owner replied publicly. His explanation does not match what happened…read more The delivery crew had not even loaded my old refrigerator yet. They just rolled it into my garage. My warehouse is directly across the street from my house, on the same route back to their shop. I offered to grab a piece of paper, write and sign a waiver releasing them of any liability, and even offered one hundred dollars for the quick drop off. The crew told me it was an insurance issue, but when I spoke to the owner, he said it was not insurance. It was simply policy. He was matter of fact and showed no interest in helping or even listening. They were perfectly willing to take my old refrigerator six miles away to their warehouse and deal with it there, but when it came to dropping it off at my warehouse, right across the street from my house and directly on their route, suddenly it was a problem. I tried to reason with the owner, explaining how simple it would be, but he just was not hearing me. I was the last delivery of the day, and it would have taken no more than two minutes. We spent more time standing there talking about it than it would have taken to make it happen. So instead, they left it sitting in my garage, where it has stayed ever since. Every time I open that middle garage door and see it sitting there, I am reminded that it could have been in my warehouse where it belongs. It takes up space and serves as a daily reminder of how this business handled a simple, reasonable request. That decision cost them the sale of the oven and microwave I bought elsewhere, and probably more through word of mouth. They lost a loyal customer, and for what? Two minutes of time. It is his business, and he can run it how he wants. I respect that. But common sense went right out the window. This was never about insurance. It was about policy and a lack of flexibility. The owner's public response did nothing to change that impression. I am keeping this at one star because his reply only confirmed my experience. Instead of owning the situation or acknowledging what really happened, he repeated an inaccurate story that does not reflect the facts. That response alone speaks volumes about how this business handles customer feedback. Sometimes the coldest thing in the room is not the refrigerator.

    Welch's Appliances - homeappliancerepair - Updated May 2026

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