The team does great work. And never miss a scheduled maintenance day. My pool is old and looks…read moregreat. They have been maintaining it for a little under a year now and it is in great condition. Not the cheapest, but I used to pay less for other options and had to deal with all sorts of drama. So I'll take the tradeoff for quality.

Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I usually clean my own pool, but needed someone to take over after having knee surgery. I saw a lot…read moreof offers for around $100-$125/month, but thought they can't be any good. So, I found Murdoch Pool Service who was charging $180, but had great reviews. After speaking with owner, Brett, who assured me that they provide a better service than the cheap guys I signed up. After a couple of cleanings, I noticed they were only spending about 10 minutes on my pool and not leaving it "sparkling clean". I spoke with Brett about this and, after looking at the photo his guy took, he argued that he didn't see a problem with the service. I thought OK ...maybe I'm being OCD because I'm used to cleaning my own pool and spending way more than 10 min on it. Then we had strong Santa Ana winds hit and it left quite a mess of leaves, debris, and dirt in my pool. I was looking forward to Murdock coming to the rescue to clean it all up. They spent a little more time than the average 10 minutes and left my pool looking like it still needed to be cleaned. The photos were taken immediately after they left and you can clearly see that they failed to brush the sides, clean out the strainers baskets completely, etc. I'm pretty sure I could have gotten this level of service from the cheap guys. I was expecting to have them help me out for at least 3 months, until I could heal and get back to cleaning the pool myself, but after 2 months I couldn't continue paying a premium price for a sub-standard service. I found myself hopping around the pool on one leg trying to clean up after they left. I would highly suggest you find someone else to clean your pool.

I've been using Aqua Clear Pool Services for years and highly recommend them. Recently, my pool…read moreunexpectedly started draining, and they went above and beyond to help. Elizabeth and Curtis both reached out after hours, and the team shuffled their route to address the emergency quickly. They care about and deliver excellent customer service. After every pool cleaning, they send pictures, including confirmation that the pool gate has been locked, which gives real peace of mind. They are true pool technology experts, understand the chemistry, and clearly take pride in doing the job right. Highly recommended.

I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.

Great service. Communicative. Offered the best price and advice of all the companies I asked a…read morequote from. He had to come back twice to follow up due to the job and that was all included in the price. He didn't try to add any additional fees. And we were very happy with how clean the pool came out after all the time it was empty, and had gotten quite grimey. I would definitely hire them again.

Had alge problem that couldn't cure. Called Jonathan and he came out and took care of problem for…read moreus. Very good communication and would recommend his service for your needs.

Here is why you hire Pool Scrubs:…read more I got a call from my tenant on Tuesday letting me know that a hose was left in the pool while she was at work and it flooded the street below and the neighbors had to come over to shut off the main water valve. Whoops? The instant thought was that the pool company came over, cleaned the pool, filled the pool, and forgot to turn off the water... a rational thought, right? Well, yes, it is. The fact of the matter is that while rational, it's the furthest thing from the truth and Pool Scrubs has receipts! Yes, I do like to see the "we cleaned your pool today" email that comes with a picture attached but never did I think that it would be used to solve a mystery. You see, that picture that was timestamped showed exactly when Pool Scrubs (Justin) was there and that they were not the culprit that caused the great flood of 2024. It showed when they were there, that there was no hose in the pool, and that it was certainly someone else deserving of the blame. Thanks to you Justin and Christine for helping me to piece this all together... you do awesome biz for your customers!

In answer to Pool Scrubs review response- Eucalyptus…read more"Grove"? Running the pump only 2-3 hours daily? Constant complaints about the new vacuum not cleaning the steps that you did not recommend? Air B&B hosting? Only 8 years of service, and Jeff last serviced our pool in 2017, eight years ago? Discontinued my service professionally? You must be thinking of another customer, because NONE of that applies to me. There's a SINGLE eucalyptus tree beyond my back fence owned by the neighbor, that's been there since long before I even bought the house, or hired Jeff - and has been majorly trimmed by its owner, most recently in October. The last time I only ran the pump 3 hours a day was shortly after Jeff started servicing the pool many years ago (during whose tenure it was always beautiful). Granted he asked me to increase it to 4 in the winter and 6 in the summer, which I did, but it was always beautiful the whole time. I assumed the length of time changes had to do with the chemical test results. I've been running the pump 8am-3:45 or 4:00, as my electric bill proves, ever since I was asked to increase it to 8 hours after Jeff stopped coming. Which you've verified many times. I don't understand your failure to believe it runs 7.75 hours daily year-round especially since you've verified it yourself many times. Most recently just a few months ago your tech actually unlocked (using the gates code), opened, and walked into my garage without my permission to check it (and while I was home! Why wouldnt he knock on my door?! What if my pets had been loose in there??!!! What if I had been fumigating? Tons of reasons that was FAR from okay. My caregiver thought he was a burglar.) Every single time you've checked it's been set to 7.75 or 8 hours. The clock time gets out of sync with the actual time due to power outages occasionally (hence 3:45 instead of 4:00-when rates shoot skyward) but it has been set to run at Least 7.75 hours ever since I was first asked to increase it to 8 hours. The new vacuum was literally the exact same model as the old one, which was in fact the one Jeff recommended and installed when he reopened the pool all those years ago and worked well the whole time he did the pool. I wish I had tried to repair it before getting the new one though, would've saved me $$. The repeated steps complaint was because they were always filthy, I really didn't care whether your guy or the vacuum cleaned them I just didn't like how they always had algae on them. Now I'm told that algae is why the plaster is so badly chipped on the stairs, so apparently it was a very valid complaint (that yes, I did make every few weeks, because it never got addressed). It obviously wasn't often enough to get anything done about it though. And I have never been an Air B&B Host. Where on earth would you get that idea? The condition of my pool would've been too embarrassing to rent out the house anyway, lol. You call the way you discontinued my service professional? After all these years with you, an hour after charging my account/leaving my place, (leaving algae on the steps and wall as usual, and refusing to clean my filter as you had previously agreed to during that visit) I got a text that my pool was "too difficult" for you to maintain and you wouldn't be back. Literally no notice at all, no instructions for me how to care for it nor notes about when things had last been done. I paid you timely every month without fail, even when you couldn't get my pool clean for months at a time and even the times you didn't show up, and emailed us pictures of other peoples pools as proof of service. Given that kind of customer loyalty, I think basic professionalism would've warranted giving notice (a month would've been nice, but at least two weeks) and maybe some notes to your [disabled] customer before stopping service. But apparently I have a much more demanding view of professionalism than you do.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Found this company randomly, and I'm so glad I did! Alex really knows what he's talking about. He…read moreimmediately found the issue and responded with a reasonable cost assessment later that day. It's hard to find someone who knows what they're doing AND are truthful and honest in their work. He's a one of a kind find! Glad I found him for my mom's pool. :)