I went to this place because it was close to my house, we got there an hour before closing. First…read moreoff I can't stand how nasty these people are, they be talking big shit about people and just thinking we can't under them. I attached the photo of what I wanted and what I got, I went back and got so much pushback even though that man knew those nails was a mess. Yes I said they were okay the day before but she was rushing and I was just gonna pay another person to redo them. My personal assistant made me go back and make them redo them, but I still wish I had just went somewhere else. Now I know why they have a low star rating, as soon as you walk in the nail techs are staring at your feet tryna get their jokes prepared. And it's my birthday, that's the part that sucks the most.

This was my very first time coming to this nail shop, and I honestly couldn't have had a better…read moreexperience especially with Vivian. I came in knowing I wanted Valentine's nails but didn't have every detail figured out, and she took her time walking me through everything. She was incredibly kind, patient, and professional from start to finish. Vivian made sure the shape was perfect, the artwork was clean and detailed, and the colors came together beautifully. She consistently checked in to make sure I was comfortable and happy, which meant a lot to me. Her energy and vibe were amazing so positive, welcoming, and calming. You can tell she truly cares about her clients and takes pride in her work. I left feeling confident, satisfied, and excited to show my nails off. I will absolutely be coming back, and I can confidently say Vivian is now my go-to nail tech. If you're thinking about booking, don't hesitate ask for Vivian.

Always receive personal & exceptional service. Amy, Superman, & staff are very friendly & care…read moreabout their clients. YSS

I am a male and I only get my nails done once or twice a year. I have been to this business once…read morebefore and received really good service. But today I went there and the person who worked on me (who was an older Asian woman) was not very personable. She never introduced herself but just gave me the price list and didn't say anything. I told her what I wanted (manicure and pedicure) and that's what she did. She never said anything until she accidentally stuck me in my big toe and asked if it hurt. You never know what people are going through so I didn't say anything. Once she finished she did say "thank you" with a smile, which made me feel like that was for the tip. Overall it was not a good experience and I would not go back there again. Plus when I got home I where I could really see, I realized that the mani and pedi were not that good.

I'm very disappointed with my experience at this nail salon. I contacted them after developing what…read moreappears to be a fungal infection following a gel pedicure service. Before my appointment, my toenail was not discolored, so naturally I was concerned and wanted to discuss the issue with them professionally. What bothered me most was the lack of concern or accountability when I called. Instead of showing care or offering any kind of solution, I was essentially told there was nothing they could do. I even asked if I could purchase a brand-new gel polish to ensure sanitation moving forward, and I was told they do not sell new polish and do not have new polish available for clients. If that is true, it raises serious concerns about hygiene practices and how products are shared between customers. I then asked if I could bring my own polish from a beauty supply store, and they said yes -- but that I would still have to pay for the service. While I completely understand paying for services, it was frustrating that there was no effort to remedy a situation involving a concern that may have resulted from their salon practices. Customer service, cleanliness, and professionalism matter, especially in businesses involving personal care and sanitation. Unfortunately, I left this experience feeling unheard and uncomfortable returning.

For 1 they charge you what ever they need in the moment! they get mad at you if you point out their…read moremistakes. Their work is dang near horrible the main owner is gonna sit IN YOUR FACE and try to bribe you to spend more money they all do but especially her!!!!

I used to come here many years ago, but I stopped getting my nails done due to being in the nursing…read morefield. Because it was Mother's Day, I decided to break a few rules and treat myself . I was amazed at the beautiful upgrades and remodeling done to this nail spa. It gives a chic, modern bright clean atmosphere.. I was greeted warmly when I walked through the door and I was assisted promptly and set up for my pedicure and full set. Everything was clean and sterilize. I love my nails. I felt relaxed. It wasn't super loud. It didn't have any odors and it didn't have extremely loud music playing . Thank you for the remodel. I definitely will be back..

A friend of mines daughter needed a ride to Wesley Chapel from the West End…read more As we were riding she asked if I knew a place she could get her nails done. I didn't but I knew the Kroger shopping center has been here for at least 30+ years and almost every Kroger shopping center has a nail shop somewhere within the development. We entered about 2pm on a Friday afternoon and it was pleasantly not full of people and there was no wait. She got her nails done and I decided to get a pedicure since I haven't had one in a while. The lady that did my pedicure was so friendly and funny. This location is a good 40+ minutes from my home if the traffic is on my side and I'd happily come back for another pedicure when needed. Great service, clean and pricing was just what I expected for a basic pedicure.

Minus one star because the price keeps increasing. As of 5/1/26 it's $35 for a basic pedi. When I…read morewrote my first review it was $22.. Yes, the bowls were tiny and there were no massage chairs, lighted decor or ambiance. But honestly the pedis were just as good. Do we need upgraded renovations to feel beautiful? No but that's progress. And everything else is going up. Apparently we'll patronize no matter how high the prices are. At 5pm the sign says "no more pedicures." Come early and put your name on the list, especially if you have a favorite nail tech. Then ask how long the wait is and have them call you. Sign up the evening before if you want to come in the morning. Don't put your belongings down unless you want them covered in dust.. Bring cash or use their ATM. On the plus side, the wait wasn't too long and there are lots of DND colors to choose from. I picked a pretty reddish pink #235. They use fresh tools for every customer, goodbye cheese grater! She even squeezed fresh lemon on my toes! I bring my own foot soak. Neo soul plays in the background, I'm pampering myself. But at this price point it's more an occasional splurge than bi-monthly ritual.

Been coming here 30 years and the customer service is worse than it was when Tiffany got the big…read morehead. They have you waiting and very rude. Very disappointing

Absolutely loved my experience here at this salon . The couple that owns this salon are very…read moreprofessional , very reasonably priced , and very precise when working on nails. I will recommend this little gem to everyone going forward ! 10/10 recommend coming here

Full set by Mrs. Cam & tinted eyebrows By Mrs. Chanel. And amazing service on pedicures by Leo…read more There is great customer service and a stand up atmosphere.

The good - my daughters bowl was pretty good…read more The bad - they didn't have a lot of ingredients we wanted.

Says they close at 8, i arrived at 7:01. I came in to get a simple nail soak off..,(didnt know they…read morewere in a rush to leave) they didn't even service me with a soak off. Instead, they pulled all of my nails off with a fake acrylic nail and nail clippers. They clipped my nails down so far that my nails started bleeding really bad during the process...all because they were in a rush to leave. Also, during this process they tried to "comfort" me by saying I should "come back and get a manicure and pedicure." $15 just for them to rip my nails off, which i could have done myself at home. I will never be back.

I recently moved to the area and had a manicure/ pedicure done by Quay. My experience was the best…read more The staff were welcoming and pleasant and the atmosphere was lovely.

I use to really like this place as they are clean and have a welcoming feel, however, I was…read moredisappointed in my SNS with tip design. especially because a picture of the shape I wanted was provided. After getting my nails done, I informed the technician if she can shape them more like the picture and as you can see, the final product was nothing close. Definitely was not worth the 60 dollars spent. If you are looking for regular design, this place is a go. If anything else, I would suggest somewhere else.