I came in over a month ago... TERRIBLE SERVICE!! Because of their service I still CANNOT get my toe…read morenails done... the lady added a BIG CLUMP of acrylic on my big toe, and I knew it wasn't going to come out how I wanted it so I told her to just take it off and I'll pay for a regular pedicure no color no nothing.. she proceeded to have a terrible attitude then begins filing my nail down and SLAPPING my feet during the process... LITERALLY SLAPPING!!! I wish b I took a video .. she was being ver aggressive and rude... SHE OVER FILED MY NAIL TILL IT WAS TENDER TO THE SKIN!! I still paid her $45 because I didn't want to cause any trouble and I stood outside and waited my friend she then tells my friend and her coworkers that I never payed thinking that I left trying to SCAM my friend out of the money !!! and when I came back into the salon and she seen me she switched her words and said I payed!! I would NOT RECOMMEND GOING HERE!

Very clean. Friendly owners and staff. Always feel better once I see them. Highly recommend you pay…read morethem a visit.

I love Magic nails. My gel nails stay on for almost a year. Mike and his wife are magic in the nail…read morefield and the atmosphere is always friendly and inviting. Been coming here for years. No complaints.

I came here for a quick mani pedi. I couldn't get into any of the places I typically go, so I…read morefigured I'd give this a whirl. I can tell from the careful appointments and layout (as well as the grand opening sign) that this place is newer. Don't let the plaza it's in fool you, it's aesthetically appealingly! As for a basic mani/ pedi, I paid 45 plus tip. I brought my own clear for my nails and chose hot pink for my toes. Their color selection is based off the gel they have to offer. They use the regular from the same set-- which I think is smart and cost effective. I was a little anxious because many of the staff kept coughing-- and Covid is real despite folx acting otherwise. But the staff was masked and so was I. Some of the other clients were not-- which is why I've preferred to go to places that have just one client at a time. Overall, my nails came out good. She listened when I said not to over clip my cuticles and I feel good about the way it looks. Let's see how it holds up.

I have been a customer for over 10 years. I love the prompt service I receive. The owners Tony and…read moreSusan are friendly and courteous. Susan always has an idea of what I would like my nails to look like. I definitely recommend New Nails.

It's an unassuming place but they do better work on builder gel than anywhere else I have been (and…read moreI've tried everywhere). Family business, kind people, not fancy at all but has everything you need!

First time visiting. I didn't have enough time to get a pedi at home so when I landed I Googled…read morenail shops closest to where I was staying and with reading reviews I chose this one. Shop is very clean and quiet. I was greeted as I entered and a lady got me right into a pedi chair,so no wait, I also came around 5ish just for context on time of day. She was very patient as I looked over the many different pedis they have. I was in and out under an hour.

Very good customer service. Everyone was friendly . I'll be back for sure to get my nails done here…read moreagain.

The service is so amazing here! Each time I come I go to Kelly, she has good powders, shape nails…read morevery well I mostly get square, and is super sweet. My nails also last for two-three months.

I love the nail salon so much!! Trina does my nails and she is on point with the designs I show…read moreher! My nails are treated with care and the manicure is very nice! I love the services they offer because it's more than just nails! They do nails, toes, eyebrows, lashes, and waxes! I love getting diverse services from them because they do it with precision and care!

I've never written a review before in my life but I can't let experience at Positive Nails today go…read moreunaddressed. I'll never go here again and highly suggest that whoever's reading this takes their business and hard learned money elsewhere. I don't get my nails done often but when I do I always go here and I usually have an experience that I can forget about the next day; nothing life changing but also nothing dramatic or upsetting. Today changed that. The woman who did my nails was very rude, judgmental, awful at customer service, and seemed uninterested in making the experience remotely comfortable for me. She just seemed irritated for no reason right off the bat. She spoke to me so disrespectfully and accused me of messing up my nails. Mind you this was while she was in a stage where the flaw was easily correctable and she said "you messed your nail up" with a attitude as if I'd purposely ruined my nails during the transition from the pedicure chair to the manicure bench. I don't care WHO messed up the nail, at the end of the day it's her job to fix it as I am a paying customer regardless. I responded with a shrug "I don't know." And she snaps at me "No I'm telling you that YOU messed it up". Just incredibly rude and nasty and unprovoked. I am a very calm and unconfrontational person. I never expressed an ounce of discontent at the flaw because I KNEW it could be fixed. She should not have been so upset over such a small thing. I was genuinely baffled at her attitude towards me. Later on she proceeds to look at me and go "You don't get your nails done very often do you?...I can tell". Disrespectful. I got a blue cats eye and she never even asked me what shade of blue I wanted, just went in with whatever shade of blue she picked out before I could even stop her. And the nails came out very crooked. See attached...ridiculous. Overall my experience with most the workers here in the past was neutral to positive. She was clearly the problem. If you go here, don't let the black woman near your nails unless you're okay being talked to crazy or you're getting a style too basic for her to mess up. (Also this is not about race, I'm simply describing the one feature of hers that distinguishes her from the other staff members. I am also a black woman. I wanted to like/ support her so bad at first as it was my first time seeing a black woman working in an Asian owned nail salon. So once again, this review is not targeted)

Costumer Service. Rude techs, seemed annoyed. Go elsewhere. Years of terrible service reviews and…read morepeople are still going.

I chose to came here and get my nails done after seeing a 20% off banner while driving by. Funny…read moreenough, they were not still doing the promotion when I came in for the appointment. Appointments are easy to make via online where you select what you want, but I'm not sure if you can book two services in one appointment. You might have to make two separate appointments because I originally wanted to do a manipedi but there was no combo or deal with them together. Upon entering, they ask you to check in, and there's several waiting chairs. The staff is very kind. I had a hard time picking what I wanted, but Ivy was so helpful and supportive. I found out she speaks 3 languages: English, Viet, and Cantonese. I told them how I wanted nails done to match my formal dress, and they were so helpful in picking a sparkly acrylic color for me. They prepped and filed my nails, but didn't cut my cuticles. Surprisingly, the entire process took less than an hour! Usually, when I get acrylics done for my nails, it takes an hour just for prep. It isn't too thick, and they charge $55 for just doing acrylic, one color/no designs, and nail shape. The nail salon is spacious, with plenty of space at each table and pedicure station. It's definitely big, clean, and modern. Restrooms are at the back, and there is a sink in the center for the room for cleaning. There's a free parking lot right at the front. Upon leaving, they gave me a stamp card where if you collect 10, you get 10% off.

I'm actually sad that I have to write this, because I've been going to this nail shop for years on…read moreand off. My visits are hit or miss, sometimes I love my nails and sometimes I just let things go because I don't like to complain too much. However, when it takes 2-3 hours for a full set, and you are spending money, you definitely have every right to want your nails to look nice every time. My designs have been great, I almost always get complimented on my nails after getting them done. I am very particular about my shape as well but Tony, Danny and others have 99% made sure they were on point! The issue is not only the time it takes (this is common at many nail salons), but the quality... multiple times my gel polish has chipped the same day/next day after getting them done. I've had to go back multiple times for a touch up right after getting them done. I was also cut twice and bleeding the last time I went and the owner did my nails. I mentioned it to him and his response wasn't anything more than acknowledging that he knows. I was disappointed that he didn't offer to takin money off or anything, yet I still left a tip because I loved my design and knew I wouldn't be coming back. I walked out knowingI had to give them up. I hate that I have to find a new salon, again, but I'm really wasting time and money here. The biggest issue that happens almost every time I get my nails done is that they seem to lift up after 2 weeks. I've been getting my nails done for many years and have never had this issue. But my nails have started to break in very painful ways due to the acrylic not lasting. I've recommended this nail salon to friends and they've also had issues. So unfortunately I have to move on. See pictures where my nail was lifting on my last two sets and my polish chipped right after I got them done! Again, great designs but it's at risk of the health of my nails.

First time here and I walked in ...took less than 1hour. No crowd and I was on with my day. Now…read morethat parking lot is another issue..shared with Barnes and Noble.

Horrible service added a random 25$ additional fee and then insisted on me tipping I got very short…read morenails gel and I will never be returning and when I asked for price they will make you feel threatened by asking that my total was 144 they will add additional fees always ask for receipt !!!