I went to this place because it was close to my house, we got there an hour before closing. First off I can't stand how nasty these people are, they be talking big shit about people and just thinking we can't under them. I attached the photo of what I wanted and what I got, I went back and got so much pushback even though that man knew those nails was a mess. Yes I said they were okay the day before but she was rushing and I was just gonna pay another person to redo them. My personal assistant made me go back and make them redo them, but I still wish I had just went somewhere else. Now I know why they have a low star rating, as soon as you walk in the nail techs are staring at your feet tryna get their jokes prepared. And it's my birthday, that's the part that sucks the most. read more

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This was my very first time coming to this nail shop, and I honestly couldn't have had a better experience especially with Vivian. I came in knowing I wanted Valentine's nails but didn't have every detail figured out, and she took her time walking me through everything. She was incredibly kind, patient, and professional from start to finish. Vivian made sure the shape was perfect, the artwork was clean and detailed, and the colors came together beautifully. She consistently checked in to make sure I was comfortable and happy, which meant a lot to me. Her energy and vibe were amazing so positive, welcoming, and calming. You can tell she truly cares about her clients and takes pride in her work. I left feeling confident, satisfied, and excited to show my nails off. I will absolutely be coming back, and I can confidently say Vivian is now my go-to nail tech. If you're thinking about booking, don't hesitate ask for Vivian. read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

I went in giving them a third chance to get it right. This was a mistake and I will never go back! Every time I went I was given a different price to pay for the same service. My last time was before I left town for my wedding anniversary on June 18, 2026. The next day the poilish bubbled up in different places and it chip on 2 of my nails. By me being out of town I could not go back the next day to let them know. On a even worse note I was charge an extra $10.00 for my nails and they were not long. If they did not give me long nails why was I charge an extra $10.00 for her to put nail polish on like all the others in the shop at the time? I came in with the same nails I left with. We just got back in town and I know this will not be honored. However, I will be contacting the BBB to report this. I wrote about this place before where I was charged $61.00 for a color change to my nails. Just a color change!! This nail shop is close to my home but now I see I will have to do some driving from now on. This place has lost me as a customer forever!!! read more

!!AVOID THIS LOCATION!! I decided to give Chan & Bay Nails a try again (against my better judgment) after a previous negative experience 5 yrs ago.On New Years Eve, I decided to get SNS nails and a pedicure. I spent over $100 plus gave tips to both of my techs.My pedicure was serviced by Linda, who was sweet & did a great job on my pedicure.The quality of the SNS nails, serviced by John, was another story! Not only did they not look the best but within 3 days of my SNS nails, the nail on my index finger started peeling off from the base of my nail.I was not able to come back until the night before the snow storm, 1-9-25 to get it corrected due to my work schedule. Google stated they closed at 8pm.I arrived in the parking lot literally at 7pm and saw the OPEN sign was turned off so I called. The guy at the front desk refused to allow me to get it fixed after I explained I checked their salon hours on google, drove all the way there, and the nail came off in only 3 days. He didn't care and told me "everyone" knows they take the last customer at 7pm for the last 2 years.Clearly, not everyone! I suggested they change the hours listed on google from 8pm to 7pm because it's misleading & inaccurate.Nevertheless, he still provided terrible customer service based on the circumstances.He cared not one ounce since they had already taken my money + tips. I then texted the tech, Linda to advise of my experience with the front desk guy and John, who did my nails.I explained that I would likely not return because of the poor customer service and advised her that I was planning to write a review (which I did not do).She encouraged me to return and come directly to her next time and she will do both my SNS nails and pedicure.I arrived this evening around 5pm and presented my receipt and nail issue . The same guy at the front desk told me I would be charged because it was the 11th of January.Are you kidding me? You know it was a snow storm and you know I came on the 9th. No apology or anything!Furthermore, he proceeds to tell me he read my text message to Linda then LIED telling me I had already written the review ( even after I advised it had not yet been written).He looked dumb when I told him to show it to me as I had planned to wait for today's visit before deciding to post a review. Rather than doing the honorable and professional thing, you still try to charge me?!!! So Here You Go, Here is Your Review, Chan Bay Nails on Flat Shoals Pkwy! I will cross post this review on as many sites as I think of! I have time today! You will never get another penny from me! You come into our neighborhood, take our money,...then give us CRAPPY customer service. I Implore Everyone to Avoid This Location By All Means!!! There are plenty of other shops who provide quality, exceptional work, and give superior customer service! I'm willing to bypass this convenient location and return to where my business is valued, respected, and appreciated! Tighten up, Chan Bay Nails!! May You Lose Every Potential Customer reading this review! I should have read the reviews before even deciding to return! You STILL need training! Your lack of professionalism, concern, & unwillingness to fix one nail (that would have taken less than 5 mins) will now cost you more customers.What a Complete JACK*SS the front desk guy is! Review from 2019: I waited 15 to 20 mins for a pedicure and signed in. A lady just came in and asked how long the wait was for a pedicure and manager said 20 mins or less. Shortly after he asked me wasnt I there for a pedicure, which I confirmed. The lady picks her color and he immediately tells her to go to the pedicure chair! I told him I was there first, he said sorry, said something else really fast & inaudible but turned his face away in GUILT! He clearly knew I was there first. I walked out to never return! Wasted my time! How unprofessional and unfair. Very poor customer service!! They will never get my business again. Beware...heard it happens often! They invested in the beauty of the shop but need to invest in customer service training! read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

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No one should have to pay $61.00 dollars for a color change for your nails and feet!!! Its like they charge you anything because when I did this before it was not $61.00 but much much less. Its only a color change!!! All they did was just that change the color. I could have gotten my nails and feet done entirely for that price!! I will never step foot back in this place ever again!!!!! I have given them too many chances to get it right! read more

I'm torn about this place. I'll just list the pros and cons and let people decide for themselves. Pros: -A very clean establishment in a predominantly black neighborhood, as it should always be. I really liked the upkeep and cleanliness of this place. Thank you. -We walked in around noon on a weekend and were immediately serviced. -All of our attendants were skilled and friendly. They also doubled up to do our feet and nails at the same time to get us out faster. Con: -The prices are literally highway robbery. It's obvious that they are charging high prices and nickel and dime you every step of the way. Every possible service is charged a la carte. For example a pedicure I picked was I think $33 with about $15 extra for it to be gel. Then there's a credit card charge that increases with the increased cost of your bill. My sister got her gel manicure filed down but they charged her a "cut down" fee. It was literally the same length but a change in shape. Two others while I was there were so shocked at their final bill. But you almost feel silly because they did do good work. Go figure! I did like the ambiance and the service was great. But please also look at the neighborhood you're in. They are poor and lower middle class and of course want to have nice things and feel nice. And are going to somehow find the money to get these services to feel included too. But it's almost like you're preying on the community to get rich. I've been to many nice places and never walked out with a $300 bill for these same services. Maybe I'm the poor one. I know I unfortunately can't afford to return. read more

This was my first time visiting this particular nail salon and I'll say it was a good experience overall. I got there around 12noon on a Saturday so i was expecting it to be busy it was however i didn't have to wait for service. I received my pedicure from Lisa and i went with the #3 paraffin wax $33 and it was wonderful my feet feel amazingly soft. (Con: Lisa did try to pressure me into get gel polish for my toes but i was insistent on regular polish). I got a gel fil in with 2 half bling nails $36 forby jasmine and they came out super cute. The service was good and they took their time and gave quality service (which is sometimes hard to come by in a nail salon) i would definitely come back here Update: 6/12/19 this is about my fourth visit to the salon and first bad experience. I came around 4pm and they didn't appear to be overly busy but i had to wait close to 30 minutes just for my fill in. I was seated with John who I've never been to before and when i sat he asked what color i wanted and i said i had not decided and wanted to see the gel polishes. He appeared to be agitated by this so i asked him if there was a problem. His work was rushed and after he filed my nails he sent me to another nail tech for a polish with no explanation which i thought was quite rude. The experience did end on a good note as Nancy polished my nails and was very polite and friendly. Not happy about this visit and I'll be debating if I'll come back in the future. read more

Chan Bay Nail Spa - Gel nails by jasmine - Nail Salons Near Me - Decatur, Georgia

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This is a newer shop as they've been open 3/4 months. I decided to give them a try since I didn't care for the old place I went too. Pros: they have a lot of gel nail polish. Some shops are so cheap and have Hardly nothing! The shop is very cute and has a Venetian theme with chandeliers etc. It was clean and the employees were friendly. I paid $61 for a gel full set and pedicure. I had designs that cost $10. Cons: the price board says the designs are 2/$5.25 but the tech told me AFTERWARDS that my designs were $5 each. This irritated me, hence a reduction in stars. read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

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Do not come here!! My nails were rushed. the quality of my nails looked as if a middle schooler did them. the polish was caked and not neat at all. I was as very polite expressing to them I was not happy and they gave me attitude and tried to shoo me away. read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

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Do yourself a favor and save your money. I went on a Tuesday at noon thinking that the lack of rush would result in a carefully crafted full set and I was 100% wrong. The whole exchange felt rushed and frustrating. The feedback I gave regarding the poor shape and execution of design was met with hostility. $60+ wasted because I now must find someone to re do this miserable attempt at a full set. read more

Chan Bay Nail Spa - 6 day old full set, lifting at the edge and cracking. - Nail Salons Near Me - Decatur, Georgia

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This was my 3rd time visiting and I highly discourage this place. The first visit was great, I got a gel set. I went back to get a pedi and a fill. The lady INSISTED that I have the service she wanted to give me and tried to charge me after we argued about her not doing what I asked. She argued with the manager and I about what she thought I needed. I returned today to have a SNS manicure. I was there for over 2 hours and left unsatisfied. IF YOU DON'T MAKE A SCENE, THEY WILL BRUSH YOU OFF. AGAIN I TOLD MANAGEMENT THAT I WAS UNHAPPY WITH MY SERVICE AND HE SAID THAT HE HEARD ME, UNDERSTOOD ME, AND THEN MOVED ON! He said to use a brush to scrub them at home and moisturize. read more

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I've been going to Chan and Bay since they opened on flat shoals parkway. Initially, they had very good techs, but over the years the quality of the services has declined and the surcharges have become excessive. I recently went to get a paraffin wax pedicure and eyebrow wax, and the lady I had was TERRIBLE. She had to repaint my toes due to them being sloppy (I had to ask for the repaint), and she placed hot wax down on my eyelid and it BURNED my eye. At this point, I was just ready to leave. When I went to check out, there was a surcharge for debit/credit and for each service I received. My total was over $50. I'm not opposed to paying for services received, but I definitely feel that this establishment has become greedy. After this burn incident, I will not be returning. read more

Chan Bay Nail Spa - Wax burn on my eye. - Nail Salons Near Me - Decatur, Georgia

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I'll give a star off the pedicure alone. I got my nails done, I got a natural sculpt with gel polish. Got them done on a Thursday, 2 days after my nails started chipping & peeling. By Monday I had lost a nail & today I only have 4 nails left. I won't be back & I wouldn't recommend read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

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I went to this nail salon on a "let's take a chance moment", I had plans and my normal nail salon was not an option. I went in for just a simple gel polish on my natural nails....mind you I only went be I broke my nail but my previous manicure lasted for 3 weeks, not chipping lifting or anything!! We are on day three and I have lifting and chipping. Not to mention...I have to get my full nail painted bc the tech didn't know how to do the shape I wanted for the french tip. read more

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Went for the first time with my mother in law on12/2 and it was wonderful. I asked they made sure to clean my cuticles well for my pedicure and definitely felt the attention to detail. I wish I had tried the paragon wax but the hot stone was lovely. I'm very specific about my shape for acrylics (I always tell my nails techs skinny, coffin, very thin) and absolutely loved these. Dip acrylic full set with design on each finger. I wish I remembered my nail techs name she was very sweet, great conversation and her work is impeccable. If they hold up for the full two weeks I'll come back for a fill. read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

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Loved this place! Down to the timeless decor, diverse crowd, upscale setting, prime location and affordable prices! This was my first luxury pedicure but I will definitely be back! The massage and paraffin wax was absolutely amazing! It's kind of pricy but worth every penny! read more

Chan Bay Nail Spa - Paraffin wax! Felt sooooo good - Nail Salons Near Me - Decatur, Georgia

This place is horrible it's not been not even a week and my nails came off the acrylic and they charged my so much 100$ for feet and nails . I usually pay that amount when I get my eyebrows done too. And they didn't even want to tell me how much it would be until I had to pay my nails are so ugly and not even straight. Don't go there go to Tk nails I wanted to try new places but I regret it I'll be going back to tk nails .. no more experimenting new places ... without reading reviews read more

Chan Bay Nail Spa - Nail came off acrylic.. - Nail Salons Near Me - Decatur, Georgia

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This place is WAYYYY over priced to do such mediocre work. They charged $82 for a classic pedi and a full set, both with gel polish! They charge an additional $10 for gel polish with a pedi, $5 to remove gel polish on nails, $5 for gel polish on nails, $5 for nail shape, and another $5 for long nails. This is ridiculous considering these should all be included in a full set. The man who did my nails did a rushed job painting and shaping them (I asked for coffin). I definitely won't be returning. read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

These are modern day scammers. The shop is pretty, very clean and they do a great job. Their price change when you get to check it will leave you speechless. When I sat in the chair for a pedicure I asked for the #1 basic spa pedicure $23.95 at checkout they said $33.95 they explained there are two fees totaling $5 as a service fee because of Covid and a fee for using debit. Because the first pedicure lasted so long I decided to give them another try. I asked for the same thing a #1 spa pedicure expecting to pay a little less because I had cash. This time it was $43.95. They explained because I had gel before they did gel this time. I did not have gel the first time. He kept saying $43.95 until we came to a meeting of the mind. My daughter went in the next day with the intent of immediately saying no gel. After entering she hears a customer losing her mind. Apparently the customer asked for 3 plain pedicures $80 at most she was charged $80 per person! So it's not Just my lack of understanding! read more

Increasing another star because I have actually gone back a couple of times. Vivian does my full sets now because they last so long! I never break a nail (which happened a lot with my old tech) there is no lifting and the set doesn't grow out as fast. I go back to my old tech for fill ins and designs because it's more economical and I can't get with being charged the additional fees that they charge but Vivian does a great job at application and giving you exactly what you ask for. read more

This is my very first time writing a review ever. I just felt like it needed to be noted. I get regular pedicures and was looking for a spot closer to home. Although its 10 minutes from my house I will never return. This was one of the worst experiences i've ever had. The nail text was rude and aggressive. Once I picked my service the tech insisted that I needed a more expensive pedicure and when I said no it only got worse. She repeatedly yanked my feet and rushed through the pedicure. I had to address her three times concerning yanking my feet. read more

At the end of a long week at the new job, I was looking for a relaxing way to shake off "imposter syndrome" and get my confidence back. Chan Bay was the place! It was clean, quiet, and soothingly decorated. I loved that there was a variety of pedicure options at the lower price points. The technician was an excellent communicator and gentle on my tired feet. I walked away feeling refreshed and put together again! This is my new go-to salon! read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

Chan and Bay in Decatur opened maybe 3 or 4 months ago and definitely sticks out given their location. I mean this in a good way, as the interior is elegantly (although oddly) decorated and "fancy" with chandeliers. Still, prices are pretty average for the area. And they're currently still offering 20% off all services, which makes it a pretty good deal. I first visited during a weekday lunch hour to get a pedicure and gel polish. I got the basic, but they literally have 9 different types of pedicures you can get (price ranges from $19.75 to $59.75). The gentleman who greeted me in the front wasn't the friendliest or most helpful, but Rosie, my nail technician was pretty cool. There was some language barrier issues, but someone else was able to translate. I got a red glitter gel, and Rosie was helpful in recommending a base paint, which turned out pretty nicely. Even though I got the basic, which is supposed to be around 20 mins, I felt I got extra. And so now definitely worth it eith the 20% off. My total ended up being about $24 for a wonderful pedicure with gel polish. Will be back again probably Friday to get my nails done. read more

So far so good! I love nail tech Jaz, it seems she is highly requested. It's best to make an appointment to avoid a long wait, the prices are average for what I'm used to paying so no complaints there. I a firm believer of "you get what you pay for...". I have visited about 4 other nail shops in this area and was let down each time. So I'm sticking with this one for now! It saves me a 30 min drive to my old nail shop in Atlanta. read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

Did a decent job painting my toes but the pedicure was so quick. I felt rushed. I walked in the door at 2:02 and was out and completely done (excluding drying time) at 2:25. Didn't make me feel valued and actually stood and waited for a tip. Wanted me to pay extra for a simple leg rub that I always get across the street. Place was pretty busy on a Thursday so I guess some people love it but I won't be coming back. read more

The nail technician that did my nails did horrible! I wanted almond shaped nails and honestly I don't what what shape she gave me. In addition to that ALL my nails came off with ease a couple days later. I had to celebrate my without my bday nails. On the bright side the tech that did my toes did great and they still look like the day I got them done. read more

I followed Jasmine and Leann and Lena when they moved to Chan Bay Nail Spa because of their consistancy of work. I am disappointed that the company has passed these exuberant fees to the customers to make up for their losses while asking you to understand. Please understand this i will pay for good service but i will not pay for the chandeliers and Pandora not when you can go across the street to Roses where there are no fees added to your bill and recieve the same level of service. So much for customer loyalty. The owner should be ashamed of themselves. Very disappointed. read more

Chan Bay Nail Spa - Passing on these fees to the customer to make up for the company losses is bad business. - Nail Salons Near Me - Decatur, Georgia

This place is really overrated. Since the reopening because of pandemic the prices have increased for each service , then at the end you are hit up with a $4.95 COVID-19 fee. Absolutely ridiculous!! It's absurd to charge each customer that fee!! They are making a ton of money by penalizing us for the pandemic, as if one doesn't know that they are trying to recoup funds lost while they were closed. No concern for their CUSTOMERS or the COMMUNITY where they collect our $$$. WE ALL TOOK A LOSS!! The quality of service doesn't match the price, asked for coffin nails, and some were coffin, some were other shapes, I asked them to be cut down, she says next time. Uhhh no!! I'm already being overcharged, please give me what I requested, or better yet what I'm paying for. Then the audacity to expect a TIP!! Here's a tip.... Stop overcharging us!! I will not be returning there EVER!! read more

Liam did my nails and they look amazing!!! The price is so affordable and my nails have been getting so many compliments! I am serious about my nails and my nail art! I will drive the 30 min drive just to sit In his chair! It's worth it!!! read more

Chan Bay Nail Spa - Ombré with the design - Nail Salons Near Me - Decatur, Georgia

**SAVE YOUR COINS- Trust! 2 services that I have always normally paid between $65-$70 for. I paid this shop $96 dollars because of their hidden fees and up charges by my nail tech I found out about after my nail were completed. On top of everything the work only lasted a week before my gel polish started chipping off. If you don't believe me look at some of the other reviews. And after I saw my bill with the "additional" charges and addressed the management about it, he told me, "she (the nail tech) has to make money." Don't do it ladies, why go there??!! Far too many other nail salons in the city that do a better job at far less cost that are not intentionally trying to financially take advantage of the consumer! read more

First of all let me preference but saying This was an epic fail. The service was mediocre and my pedicure was rushed. Polish selection was below average and the communication with the nail tech was non existent. Additionally a service charge is being added to service because they have to social distance so the amount of customers has lessened. I got a Rose Spa pedicure that was rushed - I was finished about five minutes after the lady next to me that was being painted when I sat down. The tech shoved my sandal on my foot and all I could think was thank God I had gel polish because if I had to have her fix the soso job she did, I would have screamed. I'm thoroughly disgusted that I did not just get up when I first started but since I had planned this to be a cousin moment where I could catch up with my cousin that I hadn't seen much since Covid, I decided to stay - in retrospect she and I should have both left. Take my word for it ... this place is subpar and your money can be better spent elsewhere... read more

Chan Bay Nail Spa - $4.95 surcharge for ????? This is robbery... never again. - Nail Salons Near Me - Decatur, Georgia

It took her about 30 mins to change gel polish and remove from toes and nails. I'm not use to a rush job. I normally drive to Smyrna to get this done for $40-45. It takes them about 1 hour an 15 mins the owner watches them and don't try to make them do a rush jobs!! It's also modern day slavery to the workers, At this Chan BayThese ppl so money hungry and do a tacky rush job. WE GOT LEGAL SCAMMERS!! read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

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This was the worst pedicure I have ever received. The technician rush through my entire service. It was so uncomfortable. It's so overpriced for the type of service they provide. I didn't get any add-ons because the service was bad I didn't anything to make it longer. My 8 year old niece enjoyed her pedicure. read more

This place looks like it's a "newer" nail saloon for this area. It has 20 pedicure stations and about the same number of nail stations. The nail station area is cramped. They use plastic bags to cover the pedicure bowls. I have no complaints, it is an Asian nail salon so curve your enthusiasm if you are looking for top notch customer service. 3 of us went together and all of our nails are on point. read more

Chan Bay Nail Spa - John really did his thing - Nail Salons Near Me - Decatur, Georgia

Don't go. All good nail techs are gone! The tech cut me then filed my nail too short then insisted on telling me that it's the same length. No sorry we messed up just completely dismissive! read more

Chan Bay Nail Spa - Nail Salons Near Me - Decatur, Georgia

So I decided to treat myself yesterday to a nice mani and pedi. I got a full set with gel polish and I have to say, my nails look like utter shit! The dude who did my nails had no personality and didn't pay attention to the fine details. On the opposite spectrum, the woman who did my pedicure was exceptional! My toes look great. My nails are full Monet. Great from a distance but when you get up close, they are trash! I'm so pissed but I couldn't do anything at the time because I had some where to be. I'm mad as hell at myself for tipping the dude but I know he won't EVER touch my nails again. As a matter of fact, I won't be going here again even though my pedicure was great! To the dude who did my nails, you are hella trash and should find another vocation. read more

Chan Bay Nail Spa - These are pics of those trash ass nails I referred to in my post. Zoom in and you can see how awful they are! - Nail Salons Near Me - Decatur, Georgia

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Went on a Saturday to this shop to get a pedi and gel manicure. On Wednesday the gel polish was chipping off! I went in The shop where they fix the problems but it should have been right in the beginning! Too focus on rushing to the next customer. read more

No...just no. I've never had my nails done this bad in 15 years. The nail technician was absolutely horrible and pretended that he didn't understand what I was asking for. In no way are my nails coffin shaped, they are clumpy and lumpy too. I paid $50 just to have to go somewhere else to get these COMPLETELY REMOVED and redone. My nails aren't even salvageable read more

My go to nail spa but after today it's my last, the service this time around was horrific. This lady obviously did not want to work today. Horrible, horrible, horrible. After explaining how I wanted my nails done she kept insisting that I was wrong. Very disappointed. Do Not recommend!! read more

They do pressure you to get more than you asked for. The pedicure was mediocre. They only put one coat of paint on and I had to ask for 2 when it was clear that my nail could be seen through the first layer. Not that happy with the results and will not return. read more