I wanted to like this place; I really did. My family (local) goes here regularly, and they all love it to death. I was skeptical... you see... I live a few miles outside of Thai Town in Los Angeles, a city with a population of about 80,000 Thai Americans.I'm a total foodie. And I'm dating a Thai dancer who is, among other things, an amazing chef. To say that the bar was raised high is quite the understatement. But I went in with an open mind. Sometimes uncompromising chefs end up in unlikely locations and choose to maintain the integrity of their art despite limitations of local produce, ingredients, and tastes.
First impression was positive. It's a nice location, it's a reasonably decent aesthetic. The menu was fairly diverse and the vibe was mellow.
Second impression; not so much. I overheard a server telling a group of customers that he'd "never had Thai food before starting to work here recently", which I'm sure is true... but for me, I like to think that my server is a bit of an expert (even if that's an illusion), and he lost credibility with me be essentially admitting a lack of knowledge on the only subject I really need him to be conversant in.
Third impression; we ordered and waited so long that another table entered, was seated, ordered, received their food, ate their food, and had their leftovers packed up to leave before we received our entrees. A thirty minute lag between our completion of the appetizer course and the arrival of our main dishes, without explanation or apology, was not good form. A member of our party with a small child gave up and left, realizing that his patience would not outlast the length of the meal.
The food was not very good. The summer rolls were decent, as were the spring rolls, and the chicken satay was serviceable. My sisters and mother enjoyed their drunken noodles, and I tasted them, they were tasty. My papaya salad was a mess though. It was very obvious that it was prepared in advance, and not fresh. My favorite thing about the dish is that it's (when done correctly) cold, fresh, crunchy, spicy and sour, with a variety of strong, distinct flavors. This version was room temperature, soggy, bland, and the flavors all ran together. Then my panang curry came. It was mostly bamboo shoots and sauce, very little texture and also flavorless compared to literally a dozen other varieties I've had at other Thai restaurants.
Bottom line: I can't help but suspect that the chef is forced to pander to local tastes, which are less traditional. That's disappointing, but at the same time, I get it. However... the server who was discussing his lack of familiarity with Thai cuisine, the slow service, the lack of freshness in some dishes and the lack of flavor in others... just not okay.
It's a cute little place and the people working there were perfectly pleasant... but they have to get their act together. At the very least, inquire of your guests if they want milder or spicier flavors. I've had plain yogurt with more kick than my dinner tonight. read more