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    Ernie Lee's Service Center

    4.6 (47 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

    Services - Ernie Lee's Service Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 More Service

    Vehicle towing

    Ernie Lee's Service Center Photos

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    Theresa working hard to provide excellent customer service
    Lori W.

    The low down: These guys have gotten it right! All others should learn a lesson in quality and customer service as Ernie Lees! Best place to get good,honest maintenance and repairs done! Family owned and operated! Don't let the slightly grungy exterior/interior turn you away! I first came to Ernie Lee's in 2006 due to the convenience of location for me and I'm glad I did! When you pull up, the exterior appears to be slightly run down especially when compared to newer chain type centers. And the inside isn't much different. But don't let the look fool you!! These guys are honest, priced decent and have great customer service. The waiting area consists of a small table w 4 chairs some stools at the counter and a bench outside. They offer free wifi and have a TV in their small waiting area usually set on WRAL. There are some drinks and snacks that you can purchase as well as coffee. If you want free bells and whistles this may not be the place for you. If you want great, affordable service and care then stop in and check it out for yourself. Because it is family owned most of the same people have worked there since I've been coming here. Theresa, who works the front desk, is super friendly and always has a smile on her face. Ernie Lee and his crew always go above and beyond to make sure my car is taken care of. When I go for an oil change they will do things like fill my tires, put in a break light, headlight or windshield wiper for free (I provide the parts). He is always honest and I have tested this against others. Being a female that knows nothing about cars the integrity of my mechanic is of upmost importance! So I'll say it again... come here if you want quality, honesty and great customer service!

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    2 years ago

    Had the state inspection and oil change here. I will be back! Great service and got me in and out fast.

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    5 years ago

    Hands down the most honest shop I know. Very friendly staff and workers. They really make you feel welcome!

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    12 years ago

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    11 years ago

    Just got my annual inspection done here and it was convenient and efficient. Really nice lady at check out. I will be back

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    Page 1 of 2

    Ask the Community - Ernie Lee's Service Center

    Review Highlights - Ernie Lee's Service Center

    And years ago a buddy of mine who works on motors told me about Earnie Lees.

    Mentioned in 2 reviews

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    Honest Automotive

    Honest Automotive

    (15 reviews)

    Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

    My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

    Quality Plus Automotive Service - Randy & Josh Bunn

    Quality Plus Automotive Service

    (42 reviews)

    Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

    The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

    Ernie Lee's Service Center - servicestations - Updated May 2026

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