Was charged $361 for labor charges on a job that took 14 minutes. After googling issue feels like they just cleaned the part (which Google said was common). Didn't provide old part that was claimed to be replaced. Just seemed like they didn't have much business so out of desperation took advantage. Went there on a referral from my mechanic & reviews were good. However, an almost $600 for a 14 minute job for a part that was $74... I wouldn't recommend read more

Took my Mercedes to them for a/c work picked it up and a/c wasn't cold left car overnight to fix it correctly got car back the next day started smelling something burning inside come to find out they changed all my fuses on the driverside which burnt out my Sam unit and tried to say they didnt because I questioned the owner about why it wasn't fixed right the first time I am a person of color. read more

Joe is the absolute best mechanic in the area. He really knows his stuff. The first time I was recommended to go to Joe, he knew the issue of my car without even looking at it!! I was so impressed. I even thought that maybe when I brought my car in that'd it may be something else but nope he was spot on and already had the parts ordered for me. Precision is not only the best but so generous that they have a loaner that you can borrow while your car is in the shop. Not many shops do that. Precision is also an expert in german engineering and that is hard to come by. They also don't over charge or over sell you anything you don't need. And that alone is so important and rare to find! These guys really are the best and love what they do! I will always choose Precision Autowerks every time and I do so you should too, you won't regret it! Picture of my car below. read more

Precision Autowerks - 2018 Volkswagen Jetta Wolfsburg Edition - Auto Repair Near Me - Raleigh, North Carolina

I like that they are honest mechanics. Not trying to sell work that doesn't need done or fast talking around customers. They do a good job at a fair price & treat their customers well. read more

I'm really disappointed in my experience with Precision. I brought my 1989 BMW to them with some minor oil leaks. They looked it over and found $3400 worth of recommended items including control arms, brakes, plugs, and other things, which was fine for them to suggest but had a lot of sticker shock. I talked with them about using high quality non-OEM parts for the suspension to save some money, and said I'd do the brakes myself as they were quoting $400 for just the rears, which I told them seemed high. They didn't want to use non-OEM parts--again, fine, their call--so I said let's just fix the oil leaks at their quoted, non-negotiated price of around $400, and maybe do some of the other stuff later, and they agreed. A couple of hours later they called back and said they were unhappy with my questioning their quote, so they didn't want to do any of the work. Then they wanted to charge me $99 for looking over the car. I refused to pay for that and went and picked up my car.  Bottom line is that these guys came off as indignant that anyone would question their prices and just have a conversation about less expensive options. That's not how I expect my mechanic to operate and it made me very uncomfortable. They appear to monitor their reviews closely so I'm sure they'll have some reply, but those are the facts of what happened. read more

Let me start off with - wow these guys are great! I have had numerous bad experiences at BMW's service center on Capital Blvd. I always leave feeling taken advantage of or spoken down to. So when all I needed was to replace my 2007 X3 battery, I thought I would try and find someone in the area that specializes in BMW. My colleague sent over a link to local BMW service centers and I randomly chose Precision Autowerks. Boy was I happy with my decision! I was greeted by a very friendly staff. Explained that the guy from Advanced Auto had suggested a battery that would work in my car, so I had purchased it ahead of time and took it with me for the swap. After further inspection, Joe took me around back and showed me the battery I bought and the battery in the car. The one I bought was literally twice as large. Instead of making me feel like an idiot, he very calmly explained that they had a distributor of OEM parts 10 minutes away. And he would highly recommend using OEM parts whenever necessary.. and the best part? The battery cost slightly less money than what BMW had quoted me. The lady at the front desk drove away immediately to get the new battery. While we waited, I asked Joe to take a look at the fuse box and help get my cigarette lighter to work. He switched out the fuse and even marked the replacement for easy finding next time! From my arrival, to the battery snafu, and replacement - the whole thing took maybe an hour, and I left paying what I was initially quoted for labor - which was less than half of what BWM asked for btw. The whole time the staff felt very consultative and friendly. And the best part? After explaining the odd boxes in my car, Joe even offered to host a toy drive for an organization that I volunteer for. How cool is that?! read more

I have a unique Frankenstein Porsche and they were able to take it and identify the maintenance needed. They were very responsive with communication, set expectations appropriately, and tackled the maintenance logically. I am very happy with their service! read more

I use to go to this place when a coworker suggested it. Last i went for a oil pan replacement they wantes 1k i went and got a few other estimates they cane in at 5 to 700. They are not transparent in what they do. Also they over charge for replacing the control arm, thry quoted me 1k then Chris called back and said he made a mistake then it was 775. Thr other 2 places quoted me 500. They will say blah blah blah we use OEM parts. I am taking my car to weaver motorsports. Also those guys dont know how to send an email fustrating. I won't ever go back!! read more

Absolutely wonderful staff at Precision: knowledgeable, personable and committed to quality. I would look no further for your automotive needs. My E class won't be seeing any other shops for routine maintenance or otherwise. read more

Stan Hall is absolutely fantastic. He and his staff are extremely reliable and professional. They are helping me care for my '84 Mercedes 300 and are great about prioritizing work and scheduling maintenance. I wholeheartedly recommend them. read more

New location and now even better quality and service. Worked on my 325i which was running poorly. Took care of the car in just a few days, provided a very reasonable quote and got the job completed in less time than expected. Even did some extras with no additional charge (top offed fluids, cleaned the car, and changed a bulb). I have been going to these guys for 4 years and they have always taken good care of car. read more

Most often when your car breaks down it is unexpected and sometimes you may not know where to turn because you are worried about who you can trust to give you honest feedback and actually fix the issue. My family and I were referred to Precision Autowerks from a local mechanic located on Poole Rd. (Knightdate NC). When I called, Mr. Stan listened to me, offered to take a look at the car ASAP and then provided services to repair the vehicle. I was kept in the loop about everything! He even told me what had to be done NOW and what could WAIT if we needed more time. I felt like he and Mr. Chris were just as determined to get my daughter back on the road as my husband and I! There was NO PRESSURE to do anything that we did not want to do and we felt like we could trust the staff at this establishment. They even waited for my daughter to arrive via UBER to pick up her vehicle...this is what I call going the "EXTRA MILE"! If something else goes wrong with our VW, we will call Precision Autowerks!! Thank you all for outstanding service! KA read more

This review is overdue, but back when I had an older car I had to frequent this shop often. I felt like they were an honest shop, prices were reasonable, and the service was top notch! One time my break lines went out and I had my car towed to the shop. It was at the end of the day so they didn't have time to look at it much less repair it. They were kind enough to even offer me a ride home so I wouldn't have to take a taxi after my hellish day. They go above and beyond with their service and I highly recommend! read more

Stan and Joe have done wonders for my old VW. They've done both body work and engine repairs, which have successfully allowed my car to keep going for much longer than it would have without them. Their work is top quality and they address your concerns seriously. They also help you prioritize what "needs to be done now" versus what might be able to wait for a later time. They have a shop car that you can use for the day (or even overnight) while your car is being worked on. Their estimates are accurate and updated as needed. I would definitely recommend them for any VW owner. read more

I've had my car work done a few times at Precision and I must say this is hands down the best shop in Raleigh. Their service is incredible, their prices are more than reasonable, and everyone that works at Precision is a straight shooter. The first time I brought my car into the shop I was having an issue which ended up being it's non serious repair. They fixed my car free of charge and sent me on my way. I've gone back to them ever since and they have always treated me right. Its so hard to find an honest mechanic the charges fair price. That's what you're looking for then take your vehicle to Precision. read more

I chose this place based on Yelp reviews. They did a great job, and fast, with my oil and filter change. I did call in advance to schedule an appointment time. They even had my car washed as part of my service. I will definitely go back for future services. Note that they have moved up to 6826 Old Wake Forest Road read more

Precision Autowerks is a great place. I have a 1987 BMW M6, 2010 X5M, and 1999 E300. Joe and Stan always get the job done. These guys are great, they explain what's wrong and give a good estimate to fix the problem. Joe has fixed problems on my M6 that stumped other mechanics. They are easy to work with and dependable. You can't go wrong bringing your car here. They have a new address which Yelp has not updated. They are now located on Old Wake Forest Rd about 1/2 mile from Capital Blvd. read more

Stan Hall and the entire Precision Autowerks family have serviced my cars for over 20 years. My '88 260E has 301,000 miles on it and my '97 S320 has 360,000 miles - both are in great shape and will continue to stay that way due to the thorough care that Stan gives them. I strongly recommend Precision Autowerks to anyone with Mercedes or BMW cars - excellent service, a winning attitude and a fair price. read more