one of the best tire shops in raleigh nc good prices fast…read moreservice great people love it

I called about an aluminum rim repair. They said it would be $60-80 when I called. When I arrived…read morethey told me $150. Rim was not bent nor was the crack very large, 3/4" on the lip. We settled on $100 per rim as I had a second one to be fixed. When I arrived to pick up the rim and drop the 2nd one, I looked at the rim to find a giant bead of weld over the crack. Not dressed, not ground down, nothing. I asked them to make it right, where the kid overseeing the place took attitude and proceeded to fix it. I spoke to the gentleman who welded it and asked he do a nicer job on the 2nd wheel. He agreed and understood. When I came back all they did for the 2nd wheel was apply JB weld to both sides. While it looked much better than the actual weld, not sure that will actually hold up. I could have went across to Auto Recon and got the wheel fixed professionally. I could have also bought a brand new wheel for what they charged. I will not use this chop shop again.

We had an outstanding experience with Peoples today! My husband was about to leave to drive to…read moreCanada this morning when we spotted a nail in one of the tires. We called and explained, jumped in the car to drive to Peoples. Within an our of calling' the tire was fixed, and my husband was on his way. Robbie and Cris could not have been more friendly and professional. Five stars doesn't come close to the quality care we received today!

IN March 2011 I posted how Peoples had saved me $ with a repair vs a replacement of a headlight for…read moremy car. I recently noticed that the headlight was out again, and returned to Peoples. Peoples Auto took care of the problem quickly. They said it was a faulty part and replaced it at no charge for the part or for the labor. That's a+ customer service!

A local staple in the community with caring and qualified staff. I brought my car here to have the…read moreoil changed and inspection. They take great care of your vehicle, covering your seat as they move the car in and out of the shop. The staff is very knowledgeable and honest. That's the key. They aren't trying to sell or push something unneeded on you. They take the time to educate you on what's is needed. Above all, their prices are fair. Overall the experience is always a pleasant one. A side note, because they knowledgeable and honest, they are also busy. If you need something quick, show up early. I mean 7 am. They open at 7:30. You'll thank me. And park across the street in the public parking lot

While the cat is away the mice will play. I can only fit in oil changes Friday morning AFTER my…read morehusband leaves for work and I get carpool, dropping off the other kiddo at the babysitter, etc. completed. I'm normally at Fuquay tire by 0930 and everytime the regular "front office crew" is not there recently and there is a younger gentleman running the desk, I get told they can't get to me at all on Friday for the oil change. Well, that is ironic considering all the other times I am there with the same situations, they take the truck back and I'm home NLT 1 pm. I usually go local for the oil change and then support a local business or two, but this is the second time in 6 months the young gentleman told me he couldn't get to me. This time had a helper "girlfriend" behind the desk hanging out which I've never seen before either. This is just not like Fuquay tire and their normal level of service. I went somewhere else because it needed to be done but it has me questioning if every time I recommend this store if I'm now making a mistake.

David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I've never been happier with an auto shop. They're always friendly and get everything done in a…read moretimely manner.

Best tire shop in Raleigh for when you need tires fast! Excellent service at a fair priceread more

Worst tire experience ever... they took their sweet time. It took 1 hr and 40 mins to change 4…read moretires... unless you have time to waste don't go here

Chapel Hill Tire undoubtedly has THE BEST CUSTOMER SERVICE of any business we have ever used. They…read morewent way above and beyond when we picked up a screw in our son's car while driving our three grandsons to the movie theatre - On Grandpa's BIRTHDAY no less! Chapel Hill Tire did everything possible to ensure that we and the grand-boys got to the movie in time! They offered to drive us to the movie in Fenton so we would not miss the show, and gave us options between repairing and replacing the tire. Chapel Hill Tire worked extra hard to ensure the work was done (we opted for repair) quickly so that we could whisk off to the movie and save Gramp's birthday! Hooray! I could not be happier with our service, and we will be customers for life!

Very disappointed! After making an appointment for a tire rotation on tires I bought from Chapel…read moreHill Tire, I showed up on time. Was told it would take about an hour (which is a long time to rotate 4 tires I think.) I walked around outside, got a text saying they were working on my car, so I go back and sit in their small waiting room. 45 minutes after my appointment I'm told they had not started the job and it would be a bit longer as there isn't an open bay. That is really poor communications and planning on their part. I left as I had been there long enough and wasted enough time. I bought my tires there as it is close to my home - tire rotation is included in the price you pay. I never thought it would not be handled in a timely manner.

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

If I could give this shop zero stars I would. I had my 2007 Toyota Sienna towed to this location as…read moreI couldn't shift it out of neutral. They charged me a 189 diagnosic fee and said it would be $1317.00 to fix the problem. They said the shift cable was broken at shifter. I took the vehicle to another mechanic and they fixed it for 150. This place is a ripoff and are gouging their customers.