Knippa Properties has done it again! They recently sold our home and we couldn't be happier!…read moreClayton took care of every detail from start to finish. His professionalism and experience made our home sell quickly and smoothly. In this insane housing market, Clayton navigated the whole process with ease. We also bought our home through Knippa Properties five years ago and had the same incredible service and experience. Sell or buy with the Knippas! You'll be in good hands with their wonderful team!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I can't say enough positive things about Chris Templeton! Chris was recommended to us several times…read morewhen we could discuss the possibility of moving. When we finally decided to take the plunge, I contacted Chris and with in two days he came to our house and helped us decide what needed to be done and how much we could get it listed for. Chris helped us get our house sold quickly and helped us find the house of our dreams. Chris has turned into a friend and has continued to help us with a couple issues we have had in the new house. I would highly recommend him to any one looking to sell or buy!

I don't know where to begin but let's say I highly recommend the folks at Pflugerville Realty,…read moreespecially Chris Templeton, who worked so hard with my daughter and son in law who is a sergeant in the United State Marines, to get them the house they always wanted. Although the sale didn't go through since my son in law had orders to leave to Japan, and they put a hold on buying a house, he was able to get them half of the Ernest money that they paid. Gladly the House was such a steal and my son ended up closing on. During times where we were anxious about the loans and all the paperwork they had to go through, he was there to comfort and make sure to put us at ease. He knows what he is doing I trust him, my family trust him , and totally recommend him to my friends and family and co workers.

Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.

We've worked with Michelle to buy our house in Austin and she's truly great to work with. She is…read moreeasy to communicate with and is reachable at all hours - we did have a few late night calls when discussing offers. In my opinion, what sets her apart is her understanding of the market, especially the Austin market which doesn't obey any set rules. Given the number of transactions she has handled, she has intimate knowledge of the market and knows what's happening all over Austin, not just in a specific neighborhood or zip code. She is also the first to point out neighborhood or house quirks and fully explores what that would mean to us as buyers. She does a lot of the property analysis even before going to the property and checks if those special considerations would be issues for our family. With Michelle, you'd be buying a house knowing what you are buying. She also helped rent out a house and handled the rental process seamlessly. Her deep knowledge of the market, her advanced skill level when tweaking offers, her amazing contacts for mortgage brokers and insurance agents and her ready availability to discuss all things real estate is what drives us to want to go to Michelle when we have another real estate need!

AIR was great to work with during the sale of our home in Austin. Michelle & Neil were…read moreknowledgeable about the market, communicative and worked diligently to get our house sold in a tough market. We were out of state during the entire process but Michelle & team kept us in the loop and provided insights and worked to get the sale completed. Recommend AIR & Michelle for your real estate needs! You will be in good hands!

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

A positive: you're responsive even when one of your customers is p'd. I definitely felt like I had…read moreto get involved just bc the checkout procedure was not moving along. The follow up to the initial cleaning needed a 911 rush. When there was no immediate plan when I called after the first cleaning attempt, I stepped in worked in combo to get another cleaner for a reasonable cost to the tenants. That's where we deeeerailed. I was def pissed when I gave you 1 star. Now that your staff continues to try to help, I'm feeling a lil better about you guys. Still I would've like to see better communication about the game plans at checkout when there are issues. Regards

The Worst experience I've had with a company, let alone a company I've hired to manage my…read moreproperties, allowed tenants to routinely be late on payments, still have not turned over security deposit to new property management company, and there is no communication, this is a very disorganized company that appears to not know what they are doing, I'm actively filing a complaint with the state.

One word, AMAZING!!…read more Kannika is THE BEST around! Totally made the search for a new place easy and seamless. Having moved from Boston, I knew the search for a place would/could be cumbersome; however, Kannika made the entire process so efficient. She gave me honest feedback that helped me find my new home. She is very knowledgeable and informative, with a great deal of flexibility. THANK YOU for everything Kannika!!

One word: AMAZING!! Kannika is so amazing and professional…read moreand smooth to work with! Made every step of the process easy for me. to understand. Amazing at communicating and responding!! Rare talent now n days. High recommend!!!

LACEY WISEMAN exceeded our home search expectations in San Marcos. Knowledgeable and prompt, Lacey…read moremade our entire experience stress free. Thankful to her for helping us find and close on the perfect residence for our family's home.

Nancy helped us buy our first home and several investment properties since and has always been…read moreawesome to work with. She represents her clients in a very professional manner and ensures they get the best deal possible. I have since recommended her to many friends and colleagues,

Garrett Trahan at DR is simply amazing. He is client-focused to a fault…read more On a recent house-hunting mission, Garrett put together some properties for me to look at, went with me to see them, then found some more based on my likes/dislikes of the initial homes. He is incredibly friendly, always making sure that I understood the process and making is as smooth as possible along the way. He is exceedingly courteous and professional without being stiff -- he is as genuine and "real" as the day is long. He combines his knowledge of the market with a down-to-earth sensibility that makes it feel as though a friend is helping you. Through Garrett's tireless research, he was able to locate not just one dream home, but three -- all tailored to what I wanted and needed. Highly recommended, and definitely my choice if I ever need a realtor again.

Most unreliable management company ever. Waiting for months for their answers. Not picking up phone…read morecalls, not responding emails. Not responding to the portal or deciding they are not fixing the issue. Very unprofessional