I called to schedule a consultation and was informed that the firm was not accepting new clients at…read morethat time. I was advised to submit an email outlining the services I needed and wait to be contacted when availability opened. I submitted the requested information and, after receiving no response for several weeks, sent a follow-up email. Unfortunately, that follow-up also went unanswered. I understand that a firm may not have the capacity to accept new clients; however, a brief acknowledgment or response would have been appropriate. The complete lack of communication, even after a follow-up, was disappointing and, in my view, reflects poorly on the level of professionalism and responsiveness prospective clients can expect.

Having just moved to St. Augustine from California, we needed a CPA who is not only efficient and…read morethorough but also personable. Our past experiences felt very detached, but Franceska makes you feel like family--especially with her friendly rescue dog greeting you at the office! We're very happy with how she and her firm handle both our personal and business finances. It's been a great fit, and we couldn't be more pleased. I hope you find someone you can truly trust with your taxes, just like we did!

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

My husband and I recently closed on a home in Saint Augustine. We were very unhappy with Land…read moreTitle of America Group 1. The buyer had wired the funds on Wednesday the 27th of March at 10:30 am. 2. All documents were filed and checked by Wednesday 27th. 3. Land title was moving into a new building and the agent Jolene Martyn assured us the everything would be completed by the closing date of Thursday 28th at 5pm. 4. At about 12 noon on Thursday my agent Jody Caputo Realtor® CDPE, MRP Round Table Realty 1637 Race Track Rd. Suite 100 St. Johns, FL. 32259 (904) 687-7671 (excellent Agent) started to call. She had been assured on Wednesday the everything was perfect. My husband and I were beginning to get worried we had not received our funds by Thursday at 12 noon and also began calling and texting. Jolene again thru text assured us everything was OK. 5. At 6 pm on Thursday we received this in email "Hey. I am so so sorry. I will make sure that you have your funds first thing in the morning. I was out today. We just moved our office and I think I'm having an allergic reaction to the new carpet." 6. We were very upset where was our funds? The new buyers couldn't move in and no-one in the Land title would respond to us. 7. On Friday morning I left messages for the president of the company with the receptionist and on his voice mail. HE NEVER CALLED US OR RESPONDED. 8.On Friday mid- morning another closer from the office completed the transaction. WHY DID SHE NOT GET SOMEONE IN HER OFFICE TO COMPLETE THE TRANSACTION ON THE DAY IT WAS TO BE COMPLETE? 9. This was handled so poorly and sloppy. Both selling & buying agents with shocked at the lack of professionalism. 10. We had lost $ in interest which the Land title did reimburse us.

I have used this company for every title need I have had since they opened. Very professional…read morestaff, very smooth closings always,

They have been a great source of information for my home in St. Augustine Shores. They also check…read morein periodically to see what other coverage i might need, but they are always helpful and never pushy. I will stay with them and find no need to shop around.

Six months ago, St. Augustine, Benchmark Ins. Agency for Progressive lied to me. They would not…read morelower my 6 month Insurance fee because of my age so I paid it. Instead of Benchmark Progressive this 6 months I went to State Farm. They lowered my 6 month fee by over $200! Be ware of Benchmark Ins. Agency! Kaitlyn Dugger - State Farm Chrisi Sapp 4255 Us Highway 1 S Suite 9 St. Augustine, FL 904-770-4897

Kim is very professional, helpful and knowledgeable. She can answer any questions you have about…read moreinsurance. Highly recommended!!

Very helpful Personnel. Do not hesitate to ask them…read moreanything. You might hesitate to ask, but don't. They will help you.

Talk about efficiency....seriously. Looking to renew your license, take a driving test, etc.? Come…read moreto this location, you won't be sorry. I walked up to the window and the gentleman was as friendly as can be. He gave me a number and I had a seat. I only waited about 10 minutes and then they called my number. I walked to the window, told the woman what I needed done and she was on our way to helping. She even let me know that since I was previously a Florida resident, she was able to apply some of the fees I had paid years ago to my current transaction. Honestly, I don't remember the woman's name who helped, but she was just a gem. Kind, efficient, and just lovely. After about 15-20 minutes, I was on my way with my new registration and license. Pros: -Kind and efficient customer service -Clean location -Well organized -Good location Cons: -My inability to take a good license photo Tips: -Get there early to avoid wait times.

I love how personal the experience with this office is and I was not able to get that from any…read moreinsurance provider in the past. Hallie helped me navigate the complicated process of getting the proper coverage I needed and explained everything in a way that I could understand. I would gladly send any of my friends here for assistance in any insurance needs.

This agency is the best in the area! All the team members are so helpful, friendly and…read moreprofessional. I highly recommend Janet Tillman's State Farm!!! 5+ stars!

Best experience ever! Migon (pronounced: me-gon) Drummond has been an absolute dream to work with…read more Migon is professional, fast and has excellent programs to work with. If you want a great loan, due yourself a favor, call Migon (704) 905-1369. Tell her Michele sent you!