I would just like to say the loyalty and respect I once had for State Farm is gone. my uncle signed…read moreour whole family and friends up30 plus years ago back in Delaware. I moved to Florida as it is something I have always wanted to do and where I would like to spend my last years. Being an ex business owner and understanding some of the ins and outs of Insurance pricing going up and down has always been something for red flags for me. I bought a new car has all the safety features you could want and more which I thought would be great for my policy. WRONG I could not believe they went up 80.00 more and could only say because of my credit. I have only ever had one speeding ticket back in 2010-2011 paid it took defense driving course for Florida and Delaware at that time. No DUIsAnd very cautious as my line of work deals with children. I don't see what my credit has to do with me driving or my policy. Just another way for these agents to get a bigger wallet. At age 63 and learning still that loyalty and longevity of a customer and never having an accident or claim should speak something...But I will never recommend to any of my business relationships or personal. I know my uncle is probably turning flips in his grave. Donna B 30 yr customer of State Farm

Perry has been nothing but extremely professional and helpful in all aspects of business. He is…read morevery attentive and kind. Always a pleasure to work with. I highly recommend for any insurance inquiries.

Terrible customer service. After declining the quote the representative Jennifer keeps calling me…read moreafter asking her not to. It must be some game with this agency plays. If I receive another phone call I will be contacting State Farm Corp Office!!!

Professionalism, Responsiveness, Value…read more I have been a client of Jonathan Gibbs State Farm Agency in Ponte Vedra for a few years. I chose them after extensively shopping rates of insurance agencies. We have had our auto and home owners insurance with them since we moved to Nocatee. I started with them because of the rates and stayed because of the excellent customer service. Everyone at the agency is professional, friendly and communicates very well. Emails are answered promptly and with the client's interest in mind. Over the years, I have communicated with a few of the employees there but with Danielle the most. Every interaction was her excellent and all questions are answered.

I gave them two stars because at least someone did call me. Unfortunately, I was driving at the…read moretime so I couldn't give him the VIN numbers of my four cars and other information he needed for a quote. I asked him to send me an email with his needed information so I could get it for him at my first opportunity. No email. I sent an email to follow up with them .... crickets. Business must be good to alienate prospective customers.

Amazing team! Professional, diligent and all about their clients. Highly recommended!read more

I've had State Farm for 8 years, 4 of them with this office and they've been excellent! I had a bad…read moreexperience with another office in another state, but no issues here. Highly recommend.

They have been a great source of information for my home in St. Augustine Shores. They also check…read morein periodically to see what other coverage i might need, but they are always helpful and never pushy. I will stay with them and find no need to shop around.

Six months ago, St. Augustine, Benchmark Ins. Agency for Progressive lied to me. They would not…read morelower my 6 month Insurance fee because of my age so I paid it. Instead of Benchmark Progressive this 6 months I went to State Farm. They lowered my 6 month fee by over $200! Be ware of Benchmark Ins. Agency! Kaitlyn Dugger - State Farm Chrisi Sapp 4255 Us Highway 1 S Suite 9 St. Augustine, FL 904-770-4897

Allyson did wonderful and did everything she could to beat the price of my old insurance. 10/10…read morewould recommend

Don is always patient, willing to talk through any questions, and really gives personal service. My…read morefamily has been with him now for 5 years for Automotive, Homeowners, Life Insurance, and have even had CD's.

I love how personal the experience with this office is and I was not able to get that from any…read moreinsurance provider in the past. Hallie helped me navigate the complicated process of getting the proper coverage I needed and explained everything in a way that I could understand. I would gladly send any of my friends here for assistance in any insurance needs.

This agency is the best in the area! All the team members are so helpful, friendly and…read moreprofessional. I highly recommend Janet Tillman's State Farm!!! 5+ stars!

My husband and I recently closed on a home in Saint Augustine. We were very unhappy with Land…read moreTitle of America Group 1. The buyer had wired the funds on Wednesday the 27th of March at 10:30 am. 2. All documents were filed and checked by Wednesday 27th. 3. Land title was moving into a new building and the agent Jolene Martyn assured us the everything would be completed by the closing date of Thursday 28th at 5pm. 4. At about 12 noon on Thursday my agent Jody Caputo Realtor® CDPE, MRP Round Table Realty 1637 Race Track Rd. Suite 100 St. Johns, FL. 32259 (904) 687-7671 (excellent Agent) started to call. She had been assured on Wednesday the everything was perfect. My husband and I were beginning to get worried we had not received our funds by Thursday at 12 noon and also began calling and texting. Jolene again thru text assured us everything was OK. 5. At 6 pm on Thursday we received this in email "Hey. I am so so sorry. I will make sure that you have your funds first thing in the morning. I was out today. We just moved our office and I think I'm having an allergic reaction to the new carpet." 6. We were very upset where was our funds? The new buyers couldn't move in and no-one in the Land title would respond to us. 7. On Friday morning I left messages for the president of the company with the receptionist and on his voice mail. HE NEVER CALLED US OR RESPONDED. 8.On Friday mid- morning another closer from the office completed the transaction. WHY DID SHE NOT GET SOMEONE IN HER OFFICE TO COMPLETE THE TRANSACTION ON THE DAY IT WAS TO BE COMPLETE? 9. This was handled so poorly and sloppy. Both selling & buying agents with shocked at the lack of professionalism. 10. We had lost $ in interest which the Land title did reimburse us.

I have used this company for every title need I have had since they opened. Very professional…read morestaff, very smooth closings always,