I have been using this location for many years. The Service is Great, the staff are very…read moreprofessional and knowledgeable. It's so easy to get online and pick an appointment at this location year round. The Service you receive cannot be matched by some online tax app. If you want to sit down face to face with a professional that can handle anything the IRS throws at you this location is the place to go. So now let's talk about value, I have tried a bunch of places before this location and the fees here are transparent and not expensive at all. Now let's talk about my last visit. I needed advice regarding a tax issue and made an appointment online. The tax professional talked me through it and when she was done I was like how much? NOTHING, I was like I got to give you something, can you make up a bill? Lol , still the price was 0, because I have my taxes done there. I will be sending a fruit basket

Booked an online appointment for the same day which is nice and convenient. Every year it seems to…read morebe a different person. The person working the front desk is very friendly. However, the person who worked my taxes was short and seemed irritated with me. It was one of those feelings where I just could not wait to leave.

I went in after lunch. I had four vehicles that I needed to register I was in and out in less than…read moresix minutes. They're awesome.

It's better than most locations I've been to. I visited on a work day and tried to get a title in…read moremy name but didn't realize that with an out of state title I'd be required to bring the vehicle to the office for VIN verification. She did offer to see me same day without wait but I was working so I couldn't return. Well the next day I show up with the tagless motorcycle and I'm told that due to inclemate weather they wouldn't step outside to verify the VIN. It was literally sprinkling. I almost lost it internally. I politely told the guy I had already been turned away the day before and I was here again on my lunch break trying to get it done. He agreed to see it if I pulled it onto the sidewalk. Quick and easy. Out in minutes with a new tag and registration. Just treat them like people and hopefully you can break through the wall they build over dealing with so many rude people.

Emma is the kindest person. She was very prompt in coming to my house to notarize a document for…read moremy husband who had just come home from the hospital and has cancer. She came out on the weekend and on the same day that I had called her. Very professional and thorough with her notary process. Highly recommend. *****

I started this policy on the 1st of February they sent me my ID cards with someone else's name on…read morethem my declaration page ID cards even the recite has the wrong name on it from what I paid now I call today February 13 2025 and they tell me I owe 60 bucks and my policy isn't 157.10 it's actually 220 dollars a month lol considering I have a spotless driving record no doubt I spent days and day and days on the phone with these people trying to get the name changed on the policy that they put on there she clearly checked my license and it definitely says my name not the name they put on my policy this company is by far the worst company I've ever had insurance with I'm 40 years old and carried insurance since I was 16 years old they quote you one thing then turn around a week and a half later they need more money insurance is every month not every week sorry!! Very disappointed in this company I just hope they do the right thing and send my money back to me I'm canceling my policy because I don't trust there insurance I haven't spoke to one person at there orange park office tallahassee fl office or the couperate office made any sense !!! DO NOT INSURE YOURSELF WITH THIS COMPANY !!!!! SAVE YOURSELF THE HASSLE!!

There truly amazing never had a issue with them!! Been with…read morethem almost for five years and never had an issue Russell and staff are truly amazing!! Location 1580 Wells rd. Orange park fl Office

My experience with the Denny Doyle - State Farm Insurance Office has always been excellent. I have…read morefour auto policies, a renter's policy, and an umbrella liability policy with them since 2013. They answer the phone and do what they promise, when they promise. Peggy is especially good. She is always sincerely eager to help. I have only had one claim since signing up with the Denny Doyle office. They resolved the claim with zero stress to me. I have found this to be the norm for most State Farm offices as I have policies in other states with two other offices. There is cheaper insurance, but I hesitate to make a change, lest I lose the reason I have insurance in the first place: That is to have someone who will "have my financial back" when I need them.

I can't say enough about how poorly this office handles their business. I have been a loyal…read morecustomer for 30 plus years and had 3 incidents in a couple of month, none of which were my fault. They didn't even have the courtesy to call me to let me know they were dropping me. they sent me an email which I almost missed. Terrible customer service. Look for insurance elsewhere.

Customer appreciation customer satisfaction and customer service. I've had the same policy since…read more1986 at State Farm. Joe McGhee has been the agent on this policy since 1996. I have been using an ach to pay for at least twenty years. There was an incident with the bank that required me to change my card number. I called joe McGhees office and explained the situation. The representative on the phone said there was nothing she could do until the bank reported inability to complete draft. Now they (joe McGhee) is trying to charge me $15.00 return check fee.. first of all I didn't write secondly I called and tried to fix it in advance and they blew me off. I'm gonna another agent that will hopefully appreciate a long standing customer and offer quality costumer service.

Great service and helpful explanation of the insurance process and coverage. They are very timely…read morewith following up and answering questions.

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.