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    Janet Tillman - State Farm Insurance Agent

    3.0 (4 reviews)
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    Services - Janet Tillman - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Farm Bureau Insurance

    Farm Bureau Insurance

    (2 reviews)

    Super well ran, everyone I talked to was extremely nice and helpful. My agent, Tucker went above…read moreand beyond to answer every one of my questions and make the process smooth and easy. Thanks Tucker!

    I've been with this agency for years, but since Joe left, customer service has gone downhill…read more My auto policy was supposedly canceled effective June 15, 2026. I called the office on June 16 because my payment hadn't come out, and the front desk employee said everything was fine. I didn't learn about the cancellation until I called about my July payment, when I was told my premium would increase by $200 per month to reinstate coverage. I asked to speak with my agent but never got a call back. Instead, I spoke with Brenda, who stated she's "been doing this for 30 years and can assist me just the same". Super unhelpful and quoted me $570 per month for one car. When I said Progressive had quoted me $270 less per month, she dismissed it as a new customer discount. What concerns me most is that I never received a phone call, text, or email about the cancellation. The only notice I got was postmarked June 25, 2026, even though it said the policy was canceled effective June 15, 2026. Brenda also said they would send me to collections if I didn't pay. As a long-time customer, I expected much better communication and service. I will be reporting this to Florida Office of Insurance Regulation. Hope you guys can get new staff!

    Janet Tillman - State Farm Insurance Agent - homeinsurance - Updated July 2026

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