They are always on time and super fair and honest in their pricing. They have fixed my washer and…read moredryer. Another time, they fixed my stove that I thought was totally caput. Even the service call fee is reasonable.

These guys came out to repair my new LG washing machine. They are excellent! I spoke with a lady on…read morethe phone who was very efficient and great at her job. I was already frustrated with LG's customer service by the time the repair company contacted me but she was so kind. The repair man who came out was wonderful also. He called to let me know when he would be arriving and fixed the issue with no problem. Great company! Thank you guys!

I called this company to repair my refrigerator that another company messed up. The technician that…read morecame out was friendly and knowledgeable! He told me everything he was doing and explained everything that was done wrong by the last company. The last company broke the Ice Tray and I did not know it. They also did not install the parts correctly. I would not have known any of this if I did not have Triad Electronics come out! Thank you so much for getting my Ice Maker back to working order! I will recommend this company to my friends and family!! Great customer service goes along way!

Great service, fast, reliable and very affordable, they understand what the customer needs and were…read morequick to come up with a plan of action that corrected our issues

I would rate this place no stars if I could. I used this service to replace the screen on my…read moredaughter's cellphone. They took more than 2 weeks, were not communicative about the delays in getting the replacement screen, and actually never resolved the underlying issue. Upon going into the business the girl that assisted me at the window was disheveled looking and you could hear the owner speaking on the phone loudly bragging rather than helping his worker. She in fact needed help because she had to step away and ask him questions multiple times. Had he taken the time to properly assist her and I maybe the issue would have been resolved. For $110 and a couple trips and calls to the "business " my daughter was handed a phone with a replacement screen that still had a black screen that would not turn on. I hate to write such a poor review on a small black business but I feel taken advantage of and will always advocate for myself. Stay away from this business!!!

straight ass i always took my phones there an I always had lil issues but ignored em due to not…read morecaring but i take a new phone that barely had any screen damage just wanted it fix an they put some cheap bs even tho i asked if its apple products they use.... Next day 12 hrs later screen goes black and they tell me its coverable but it always going to be that way after it gets replaced stg they SUCKKKKK

The backlight on my TV went out & I was going to just send it to recycling. I found this business…read moreon this here app. He gave me a quote over the phone & came to my home to assess it. After a modest deposit, he took TV, repaired it, and a week later, returned a working TV. It was a TCL 50in Roku TV.

Nice people; came promptly and advice was sage. Repair didn't go well but that was because the…read moreproblem was atypical and difficult to identify.

I am not fond of having to write a negative review. Nor am I fond of being ripped off and ignored…read more My iMac with an older operating system was being hacked. Not fun. The Computer Dept said that they would, for $160 plus tax (I double-checked the price with 'P'), wipe the computer clean, save my documents, and that "it would be like a new computer." Upon delivery they charged me $256, adding on travel time and answerIng questions no one had previously mentioned. What they apparently didn't know is that the Apple Apps that I had used to access my documents are no longer available, even though it was the EXACT same operating system and computer I had. So it is basically useless to me. Why didn't they know that? While they offered to try to get those apps, they found only one of three and it has issues. The fonts are messed up, so when it prints, it's all distorted. I have no access to my accounting and spreadsheets data, nor my art. I do appreciate that at least one person was trying, maybe more to get the apps, but they couldn't. Yet one would think they would have either known that or tested it before delivery. I think there's even possibly a way they could've added those apps from another computer at their store. Not sure. Instead, they actually blamed it on my system. I am not happy to say the least, but they became contentious telling me that my computer was already useless when hacked and that I needed to buy a new one!! I thought I was getting one as good as new. If they believe that, they should never have taken my money. When I spoke up they said they were "ending their professional relationship with me." I certainly didn't see it professional to not take responsibility if a service renders a computer's files inaccessible. What I HAVE is a (hopefully) clean computer with Internet (which my iPad has), ability to open, access but not print documents, no access to important accounting or slideshows. What I DO NOT HAVE is money to buy a new computer. Professionals with ethics would say, "We didn't know this was going to be a problem. We take full responsibility and will refund your money since we did not deliver a usable computer as promised." Instead, they're not responding. I don't know if their Macintosh knowledge is not very good, but in any regard, they should have found a way to either deliver a workable "good as new" computer as promised or refund my money. Maybe you were lucky and got what you needed from this company. But if you have problems, apparently you can forget them taking responsibility, responsive customer service, or compensation for their errors. And absolutely without doubt this was their error.

Friendly folks. They gave me accurate information, and quick service. They were generous with…read morehelpful tips.

Stero wire connection to speaker wasn't working. Carlos knew exactly what to do. He ran the wire…read morethrough the crawl space, spliced the wire, connected the speaker and everything is working like new. He was courteous, efficient, and helped me out.

Not happy with the service, technicians were late, quote was extremely lower than actual bill…read more After speaking with the owner he committed to giving a refund and never followed through after countless attempts. Quality of equipment used was sub standard. Overall I would not recommend this company, definitely not customer focused!!! Your business is built on lies, your comment about not doing business with me is a joke!! It's funny how you cashed my check, but now are unfamiliar with who I am.. I guess that's why I never received the refund you promised!! Steer clear Triad area!

Apple couldn't fix it. IT Worx did it in 20 minutes…read more I factory reset my old MacBook and gave it to a friend, but nothing we tried would get her set up on it. The Apple Store floor reps were stumped, and the Genius Bar was so backed up they sent us to IT Worx on Battleground instead. Best referral we ever got. Reo knew exactly what the problem was, walked us through the fix, and had my friend up and running with everything verified in under 20 minutes. He was patient and friendly the whole time. When I'm ready for my next Mac, I'm skipping the Apple Store and buying from IT Worx.

I came in with a last minute appointment after spilling a soda on my laptop (horrible I know!)…read more The workers were friendly and explained everything well. They were able to answer my questions about the timeline and cost and I left feeling prepared for any possible outcome to my situation. The workers were even patient when I forgot my password for an embarrassingly long amount of time. I was in and out in under 15 minutes, including turning over my computer and everything. A similar appointment last year at Apple took almost an hour, though that was a much busier store. I will definitely be returning if I have any more mishaps!