If you don't have $1000+ to spend on skis or advanced knowledge of skis, boots, bindings etc. go…read moreelsewhere. Owner acts like beginner skiers are beneath him and is extremely dismissive. Purchased a brand new pair of ski boots from him, and when he suggested a pair of new skis and bindings for about $800, I told him that I was going to look around for a good used pair since I was just getting started. His response was to heckle me for buying used and then once again commenting that I should've been buying new skis as well when I was checking out. His son who works at the shop was much more approachable, but if you're a beginner or looking for an affordable pair of skis, go anywhere else

ABSOLUTE BEST SKI SHOP IN PA! Very professional and knowledgeable service. Max was very attentive…read moreand helped me find everything I needed! This store has an incredible selection of ski and snowboard gear. If I could give 10 stars I would! Thank you, Outfitters!

Not sure if they want to be a bike shop or ski shop? I thought being World Cup Ski it would be…read moreeverything skiing which they had limited items and seemed to be overwhelmed with people since it was not long after are first big snow for the area.

Lee (owner) and his team give consistently thoughtful, personal, and truly expert advice on all…read morethings skiing/boarding and biking. Inventory selections are wisely chosen and fairly priced. Staff are positive and welcoming -- and so is the adorable shop dog, Finn! This is a longstanding local business of great repute, and rightly so.

Called around to get some simple work done on a set of skis and was quoted one price. When I got…read morein the store it more than doubled for the same simple work, it's not like there was some new undiagnosed problem. The tech talk to me like there was something wrong with me for even asking why the price more than doubled. The work was fine but overpriced; I don't appreciate the bait and switch so I won't go back here.

From the owner: We specialize in having the best boot fitters in the region, and provide a relaxed, comfortable…read moreshopping experience. Whether you are looking for skis, snowboards, e-bikes, skateboards, wake surfing, paddleboards, or any other outdoor gear, we want you to enjoy coming in to our store..

My husband and I had an amazing experience here. Nick was awesome to work with and made sure we…read morewere fitted properly and left satisfied and confident in the gear we purchased. We highly recommend going here.

Can't say enough good things about this place. Went there to get a pair of snowboard boots repaired…read morebecause the BOA knob to tighten my boots had broken. Within 5 minutes one of their employees had it fixed and didn't even charge me anything for it. You simply do not get experiences like that anymore today. Can't recommend enough!

I'm just voluntarily adding to the 5-star reviews and glad to. Called the shop about a snowboard I…read morepurchased. The board was very fairly priced. The owner picked up. Super nice guy and accommodating. This was one of the last boards left on the planet for the model I was looking for. Went out of his way to offer a signature upon delivery. When it showed up, you could tell they took extra precautions with packing materials to make sure the board wasn't damaged in transit all the way to California. Absolutely stoked on it. I will gladly go out of my way to support this small business in the future where you feel like a customer and not just a number. They're hard to find these days. Stay rad!

Best skate/snowboard shop around. Been getting all my gear here since I was a kid. Helpful,…read moreknowledgeable staff, fair prices, all the best gear you could need to shred. Support your local skate shop!!!!!!

Great service. They have the skill and knowledge to fit you in the right equipment. At a fair price.read more

Excellent ski shop with friendly and knowledgeable staff. Large selection of equipment and…read moreclothing. Fantastic repair and ski care technicians. From buying equipment to taking care of your skis I wouldn't go anywhere else

I recently purchased skis and bindings from Buckman's and was disappointed with the overall…read moreexperience. When I called ahead, the employee I spoke with couldn't answer my questions without repeatedly asking a colleague. They charge about $45 to mount the bindings (discounted from $115), even though both the skis and bindings were purchased there. In my experience, most shops mount bindings for free when both items are bought from them. The skis also had to be sent out (understandable) but then I would be paying for a service and unable to ski for about a week or so. I went to Blue Mountain and found their services to be cheaper and faster. The employees were friendly and knowledgeable--unlike my experience at Buckman's. I'll be going there from now on.

We were at the Whitehall store twice during this ski season. My son's boots were tight. Both times…read morewe saw Nick. He was amazing. Nick was able to help us solve the boot issue. He was very knowledgeable! We will definitely be back next season. Nick is truly someone who cares and loves his job!

our experience we had with mountain time sports! all friendly when they are making a sale! However,…read morewhen the machine didnt Work on the first two days afyer Paying 23,000 of course we weren't happy! The sales person knew we had bought this to guide our customers we have and when we couldn't use it we lost out potential earning! When we called the owner he had no remorse just that they will fix it since it's covered under warranty! He also said you may have to shut the engine of to put it into park easier if it happens again! I said this is a brand new machine I shouldn't have to do that and will this be expected to keep happening and he said it could again in the future! I asked so you're not going to compensate us at all? He said no! Also he said all mottos have this issue with the shifting even can am!!

They are helpful but pretty overpriced. You shouldn't have to pay $600+ for a retail ski boot in…read morecentral Pennsylvania. Go online for more variety and better prices.

I bought a pair of ski boots here a few seasons ago and they fit fine in stores…read more But after a full day of skiing in them I noticed my pinky toes would go numb. I let this slide since I only go once or twice a year. But since I am going on a three day ski trip this year I figured I owed it to my feet to get some work done on my boots. Even after many years the staff at Ski Bum still punched out my boots for me free of charge because all of their boots are sold with a fit guarantee! (You definitely won't get this type of service if you shop online for boots!) They do not work on your boots straight away so bring them in a week before your next ski trip. Anyways I have been wearing my newly punched out boots around the house and they fit great! Thanks Ski Bum! You have my business for life

Above and beyond customer service tonight. My husband drove my two boys for what I thought was…read moretheir scheduled boot fitting, but I was off by one day ... the store was closed but Chris answered the phone and opened the store JUST for my boys. We have been renting skis for years from Ski bum and tonight truly showed exceptional customer service! Chris- thank you!!!

Might be a long review…read more.. My family lives in Toronto, and Universal Cycles is in Lancaster, PA - roughly an 8 hour drive. That's a LONG way to drive for a bike. But we did it, simply because Universal Cycle carries bikes that other stores DO NOT have. Specifically, a child's bike that is a FANTASTIC bike for little kids. Sure, we found it for slightly cheaper in Kansas City, but the service we got from that store (only online) was far from decent. So, on a recent trip from Toronto to Washington, DC, we stopped in at Universal Cycle and go the bike. It was a fantastic experience. My son LOVES the bike (it was even "giftwrapped" with a bow), and I can only thank Universal. I don't know how they source bikes and parts so quickly, but it really is amazing. The store is not a huge bike shop - it's rather small. But they have this way of getting just about any part/bike, and that is beyond compare. I really wanted to give this store only 4 stars - simply because they're so far away from Toronto. But that's not their fault! Thanks Brad and the crew at Universal in Lancaster!

This place blows my mind. They're able to get parts that other shops in the area haven't even heard…read moreof. The variety is overwhelming. Knowledgeable, super helpful and fun to just chat with. They usually have what you need right there, but if they have to order in, most often it's same day, if not 2 days at most - a definite breath of fresh air from all the super brand specific shops in the area. As someone that works on the weekend, it's great to pop in on a Monday when a lot of other shops are closed to pick up an order I placed from their website!