I've been shopping here for 15 years. Great help, good merchandise,…read moreand very convenient to Lancaster. strongly recommended.

Way better than outdoor don't waste your time with those fools go here for quality and safetyread more

Not sure if they want to be a bike shop or ski shop? I thought being World Cup Ski it would be…read moreeverything skiing which they had limited items and seemed to be overwhelmed with people since it was not long after are first big snow for the area.

Lee (owner) and his team give consistently thoughtful, personal, and truly expert advice on all…read morethings skiing/boarding and biking. Inventory selections are wisely chosen and fairly priced. Staff are positive and welcoming -- and so is the adorable shop dog, Finn! This is a longstanding local business of great repute, and rightly so.

Great service. They have the skill and knowledge to fit you in the right equipment. At a fair price.read more

Excellent ski shop with friendly and knowledgeable staff. Large selection of equipment and…read moreclothing. Fantastic repair and ski care technicians. From buying equipment to taking care of your skis I wouldn't go anywhere else

I took a Winnie Walker (3 wheeled walker rollator) to Bethesda Bike and Ski as one brake was not…read moreworking. I could not be more pleased with the service and consideration. They were more than happy to take a look at it and then repair the brake. It was clear they enjoy their work and helping folks out, even if it is for something they don't usually service. Many thanks for great service for an unusual request.

Go somewhere else. Anywhere else…read more They sold me a defenctive inner tube. Not their fault. When I brought it back, they just looked at the box and said over and over that it was the right size. I agreed that it was the right size, but pointed out, repeatedly, that the actual tube in the box was defective. They didn't even look at it. Finally, they told me that they would prove it to me by watching me install the defective tube myself, with a single tire lever they handed to me, while they stood around and watched. After I started to install the tube, which would not fit -- because it was defective -- they told me I was doing it wrong (but did not tell me what they thought I was doing wrong). I left the store. I went to Tarrapin -- a competitor nearby. They sold me an inner tube for $2 less. I installed it myself (at home -- I don't really need an audience for that) in about 2 minutes. I just went on a wonderful ride. No problems. There's more. Instead of writing a negative review, I emailed the owner in hopes of an apology and maybe an explanation. That did not happen. A co-owner emailed back and said that he had been one of the people at the shop and they were "only trying to help." The kicker from him: "to be very clear: neither my staff nor I called you names, insulted you, or attacked you in any way." Nobody accused this guy of committing any crimes, but apparently his view is that customer service is successful so long neither he nor his staff attacks a customer. These guys are just obnoxious jerks. There's no need to give them your money.

Great guys, awesome shop. Very knowledgeable about bikes and ski stuff. Got a great deal on a…read moremountain bike and my road bike tune up was one of the best.

From the owner: Ski Valley is a multi-brand outdoor action sport retailer here to serve the needs of those…read morepassionate about cycling, snowboarding, skiing and skateboarding.

I stopped in today on my way home from Ski Liberty, to get my ski boot ankle punched out. (Left…read moreinside ankle always a problem in ski boots for me.) These boots were not purchased here, but they were happy to help me out. Mark helped me, and was able to complete the work in less than an hour. There was about a 45 minute wait from the time I signed in, until I was waited on.....to be expected at this time of year. Will absolutely be coming here for all future boot work , and boot purchases! Thank you!

Good experience. Easy. Would recommend to others. Only complaint (if any) is the boots I rented…read morewere a little tight, but that's on me...

My husband and I had an amazing experience here. Nick was awesome to work with and made sure we…read morewere fitted properly and left satisfied and confident in the gear we purchased. We highly recommend going here.

Can't say enough good things about this place. Went there to get a pair of snowboard boots repaired…read morebecause the BOA knob to tighten my boots had broken. Within 5 minutes one of their employees had it fixed and didn't even charge me anything for it. You simply do not get experiences like that anymore today. Can't recommend enough!

So it's an appointment only business and that is encouraged!!!!!…read moreThey do accept walk in service although that's a gamble and unless your picking up grab & go gear, from mid October on, your gonna be hard-pressed to get assistance. I had an appointment today and the place was bustling. They have plenty of staff although I saw signs for help everywhere. So here's my take, there aren't many ski shops anymore or like there was say, 40 years ago. Baltimore Ski Warehouse (BSW) is pretty central and they do offer both used and new equipment. There prices on used equipment are a tad high vs. eBay or liquidation sites. With that said, just like a lot of shopping, ski gear also has gone online and it's equally affordable to BSW. When you buy online, it's a gamble because what important is the fit! Some sales are final sales or a PITA to return. BSW affords you the fit and will work with you until you're happy. That's called connivence and you pay a little extra for convenience just like you do for milk and bread at the big gas stations. Today, I tried of 4 brands of boots and purchased a pair and left happy despite paying a little more. BSW, guaranteed me a good fit or I can return the used boots for another pair of used boots within their huge selection. Folks were nice and again, it was busy so MAKE AN APPOINTMENT online. It's easy and you're guaranteed service. Note: No Veteran or First Responder discounts.

This was such a great experience. We were able to make an appointment in advance so we got seen…read moreright away. Our assistant was so friendly and knowledgeable. He let us take our time and try on multiple boots to make sure they were the right choice. Usually the boots/ ski fit test takes five days but they were able to do it right away once we said we needed them by the weekend so we didn't have to make an extra trip. Such a great place to get used but in good condition ski equipment!

I recently purchased skis and bindings from Buckman's and was disappointed with the overall…read moreexperience. When I called ahead, the employee I spoke with couldn't answer my questions without repeatedly asking a colleague. They charge about $45 to mount the bindings (discounted from $115), even though both the skis and bindings were purchased there. In my experience, most shops mount bindings for free when both items are bought from them. The skis also had to be sent out (understandable) but then I would be paying for a service and unable to ski for about a week or so. I went to Blue Mountain and found their services to be cheaper and faster. The employees were friendly and knowledgeable--unlike my experience at Buckman's. I'll be going there from now on.

We were at the Whitehall store twice during this ski season. My son's boots were tight. Both times…read morewe saw Nick. He was amazing. Nick was able to help us solve the boot issue. He was very knowledgeable! We will definitely be back next season. Nick is truly someone who cares and loves his job!

Golf simulator sucks. I called in a week ago and I was told it's first come first serve for the…read moresimulator. So I walk in the following week at 4:45 get told to head on right on back then someone shows up five minutes later saying they reserved it. So which is it? One of these 16-year-olds is actually gonna take my name and number down when I call or is the first come first serve? I recommend everyone try the Fox Den on Harrisburg Avenue at least there you know what time slot is yours and they have a better track man and it's almost the same price.

10/17/22 12:00pm Went…read moreto buy new wheels for inline skates at DICKS The "expert" there assured me, "wheels come in just one size." (The one style, brand pack of 8 just hanging on an end cap). Well Mr. Expert you were wrong. So thanks for the extra stress and the extra trip I had to make back to your store. You know who did have the wheels I needed? 'Play it Again Sports'. They had various wheel sizes, various bearings, the guy even showed me how to put the bearings in the wheels and how to replace the wheels on the skate. Explained in detail what wheels are best for which activity. Which bearings contribute to your needs. And the best part, the 8 wheels were $5 cheaper than Dicks.