I've been shopping here for 15 years. Great help, good merchandise,…read moreand very convenient to Lancaster. strongly recommended.

Way better than outdoor don't waste your time with those fools go here for quality and safetyread more

Not sure if they want to be a bike shop or ski shop? I thought being World Cup Ski it would be…read moreeverything skiing which they had limited items and seemed to be overwhelmed with people since it was not long after are first big snow for the area.

Lee (owner) and his team give consistently thoughtful, personal, and truly expert advice on all…read morethings skiing/boarding and biking. Inventory selections are wisely chosen and fairly priced. Staff are positive and welcoming -- and so is the adorable shop dog, Finn! This is a longstanding local business of great repute, and rightly so.

Great service. They have the skill and knowledge to fit you in the right equipment. At a fair price.read more

Excellent ski shop with friendly and knowledgeable staff. Large selection of equipment and…read moreclothing. Fantastic repair and ski care technicians. From buying equipment to taking care of your skis I wouldn't go anywhere else

They did a great job and my bike and gave great customer service. Only thing is it took a little…read morelonger they how long they said it will take. But overall I will really recommend them.

I had a very disappointing experience with this bike shop…read more. I originally chose this location because it's close to Walter Reed, where I work. I was excited to pick up my new bike, but I never received a call that it was ready, so I had to come in and check myself. I asked if I could take the bike as-is and have a mechanic assemble it elsewhere, but they refused and said it had to be assembled by them or I'd be responsible for any issues. Since assembly was included, I agreed to wait. At pickup, the experience got worse. The owner made fun of me for not getting clipless pedals for it. He said people will make fun of me having this bike with a flat pedal. I'm a beginner rider and not comfortable using clipless yet, especially since they require dedicated shoes.That kind of attitude was unnecessary and unprofessional. There was also confusion with my order. I had purchased additional items through Specialized, but the shop didn't seem aware and substituted some parts with their own inventory without clearly communicating it. During the fitting, the owner made a comment about me wearing Yeezy slides while adjusting my saddle height, which again felt unprofessional and disrespectful. Once I finally rode the bike, I started noticing multiple issues: The front wheel was not aligned properly The bar tape was installed incorrectly (wrapped backwards) The brake hoses were cut too short and routed too tightly around the stem Because of the brake hose issue, when I later changed handlebars, I had to pay extra for a new hose. These are basic assembly details that should have been done correctly the first time. When I brought these issues up, the shop dismissed my concerns and claimed I assembled the bike myself, which is not true. I gave them another chance with a second bike, but the result was similar. The drivetrain was so poorly set up that we initially thought something was broken. After multiple visits where they couldn't fix it, we ended up taking the bike to Trek another shop in Rockville, where it was resolved quickly with proper tuning. Overall, this shop showed a lack of professionalism, poor communication, and subpar assembly work (probably their new tech). I would not recommend them.

Great guys, awesome shop. Very knowledgeable about bikes and ski stuff. Got a great deal on a…read moremountain bike and my road bike tune up was one of the best.

From the owner: Ski Valley is a multi-brand outdoor action sport retailer here to serve the needs of those…read morepassionate about cycling, snowboarding, skiing and skateboarding.

I have gone to Brian (owner) for about 13 to 14 years. He is a great bootfitter. They are a high…read morequality shop with nice staff. I grew up skiing in the North, lived in the Rockies; skied all over. Im now an aging, advanced skier. These guys are one of the best shops Ive ever been to. Another admirable quality, they never attempt to upcharge and make an effort to sell you what works for you (i.e., level, age, fitness, terrain preference). You will not find a better shop in the Mid Atl. Best, Primo

I stopped in today on my way home from Ski Liberty, to get my ski boot ankle punched out. (Left…read moreinside ankle always a problem in ski boots for me.) These boots were not purchased here, but they were happy to help me out. Mark helped me, and was able to complete the work in less than an hour. There was about a 45 minute wait from the time I signed in, until I was waited on.....to be expected at this time of year. Will absolutely be coming here for all future boot work , and boot purchases! Thank you!

I went on a Thursday for a boot fitting. Wanted to get boots and use rentals until next season…read more Nick assisted me in measuring my foot and then we went through a few pair to find ones that I liked. I ended up with the Atomic Hawx Prime 100x. They were molded to my foot in store and they are fantastic!! All the while Nick and I were chatting about hiking and skiing, and the conversation was great!! I then stood up and started looking at skis. Nick showed me which ones were good and which to avoid. The Volkl Revolt 95 caught my eye, but they are freestyle skis. Nick told me they are one of the best all-mountain skis he has seen for the price. He has a set and so do a couple other people in the store. He was very reassuring and had a lot of info and there was zero pressure. Looked at a couple of reviews online and the Volkl were the first skis I every bought for myself. Picked the Tyrolia Attack 11 bindings and they got to work setting them up. Kept talking with the staff and the great conversation made time fly by. Picked a helmet and some poles and away I went. The following Monday I went to Blue Mountain. I was nervous but it was great to just pick up my pass and ski, not having to get worn out rental skis. These skis are FANTASTIC. It upped my ability 10 fold. Cut nice, quick when I wanted it and easy to bite in to slow down when Needed it. I had the best day of skiing I've had in my 49 years. I went on trails I would have never went on before. But when It's your gear it is just an extension of yourself. All the years I skied I finally felt like a real skier. Thanks Ski Bum for an amazing day and setting me up with awesome skis and boots. It didn't even hurt when I paid I was so happy. I've lived in South Jersey and Delaware my entire life and always heard the name The Ski Bum. It is now my go to even though I now live an hour away. Even just to stop in and say hi.

My husband and I had an amazing experience here. Nick was awesome to work with and made sure we…read morewere fitted properly and left satisfied and confident in the gear we purchased. We highly recommend going here.

Great experience!!! This warehouse has great quality new and used gear. They have some small…read morecompanies brands that are now on my radar that make great snowboarding boots. Noah was an amazing host! He was welcoming, thorough, and seems to care about getting us what we need. Noah is a wealth of knowledge and easy to talk to. This shop is neat, clean, had polite staff, and efficient service. I highly recommend this establishment if you are looking for reasonable prices, high quality equipment, and a staff that is friendly and cares! I will be back! Thank you Baltimore Warehouse Staff and thank you Noah!!!!!

So it's an appointment only business and that is encouraged!!!!!…read moreThey do accept walk in service although that's a gamble and unless your picking up grab & go gear, from mid October on, your gonna be hard-pressed to get assistance. I had an appointment today and the place was bustling. They have plenty of staff although I saw signs for help everywhere. So here's my take, there aren't many ski shops anymore or like there was say, 40 years ago. Baltimore Ski Warehouse (BSW) is pretty central and they do offer both used and new equipment. There prices on used equipment are a tad high vs. eBay or liquidation sites. With that said, just like a lot of shopping, ski gear also has gone online and it's equally affordable to BSW. When you buy online, it's a gamble because what important is the fit! Some sales are final sales or a PITA to return. BSW affords you the fit and will work with you until you're happy. That's called connivence and you pay a little extra for convenience just like you do for milk and bread at the big gas stations. Today, I tried of 4 brands of boots and purchased a pair and left happy despite paying a little more. BSW, guaranteed me a good fit or I can return the used boots for another pair of used boots within their huge selection. Folks were nice and again, it was busy so MAKE AN APPOINTMENT online. It's easy and you're guaranteed service. Note: No Veteran or First Responder discounts.

I recently purchased skis and bindings from Buckman's and was disappointed with the overall…read moreexperience. When I called ahead, the employee I spoke with couldn't answer my questions without repeatedly asking a colleague. They charge about $45 to mount the bindings (discounted from $115), even though both the skis and bindings were purchased there. In my experience, most shops mount bindings for free when both items are bought from them. The skis also had to be sent out (understandable) but then I would be paying for a service and unable to ski for about a week or so. I went to Blue Mountain and found their services to be cheaper and faster. The employees were friendly and knowledgeable--unlike my experience at Buckman's. I'll be going there from now on.

We were at the Whitehall store twice during this ski season. My son's boots were tight. Both times…read morewe saw Nick. He was amazing. Nick was able to help us solve the boot issue. He was very knowledgeable! We will definitely be back next season. Nick is truly someone who cares and loves his job!

Golf simulator sucks. I called in a week ago and I was told it's first come first serve for the…read moresimulator. So I walk in the following week at 4:45 get told to head on right on back then someone shows up five minutes later saying they reserved it. So which is it? One of these 16-year-olds is actually gonna take my name and number down when I call or is the first come first serve? I recommend everyone try the Fox Den on Harrisburg Avenue at least there you know what time slot is yours and they have a better track man and it's almost the same price.

10/17/22 12:00pm Went…read moreto buy new wheels for inline skates at DICKS The "expert" there assured me, "wheels come in just one size." (The one style, brand pack of 8 just hanging on an end cap). Well Mr. Expert you were wrong. So thanks for the extra stress and the extra trip I had to make back to your store. You know who did have the wheels I needed? 'Play it Again Sports'. They had various wheel sizes, various bearings, the guy even showed me how to put the bearings in the wheels and how to replace the wheels on the skate. Explained in detail what wheels are best for which activity. Which bearings contribute to your needs. And the best part, the 8 wheels were $5 cheaper than Dicks.