So it's an appointment only business and that is encouraged!!!!! They do accept walk in service although that's a gamble and unless your picking up grab & go gear, from mid October on, your gonna be hard-pressed to get assistance. I had an appointment today and the place was bustling. They have plenty of staff although I saw signs for help everywhere. So here's my take, there aren't many ski shops anymore or like there was say, 40 years ago. Baltimore Ski Warehouse (BSW) is pretty central and they do offer both used and new equipment. There prices on used equipment are a tad high vs. eBay or liquidation sites. With that said, just like a lot of shopping, ski gear also has gone online and it's equally affordable to BSW. When you buy online, it's a gamble because what important is the fit! Some sales are final sales or a PITA to return. BSW affords you the fit and will work with you until you're happy. That's called connivence and you pay a little extra for convenience just like you do for milk and bread at the big gas stations. Today, I tried of 4 brands of boots and purchased a pair and left happy despite paying a little more. BSW, guaranteed me a good fit or I can return the used boots for another pair of used boots within their huge selection. Folks were nice and again, it was busy so MAKE AN APPOINTMENT online. It's easy and you're guaranteed service. Note: No Veteran or First Responder discounts. read more

This was such a great experience. We were able to make an appointment in advance so we got seen right away. Our assistant was so friendly and knowledgeable. He let us take our time and try on multiple boots to make sure they were the right choice. Usually the boots/ ski fit test takes five days but they were able to do it right away once we said we needed them by the weekend so we didn't have to make an extra trip. Such a great place to get used but in good condition ski equipment! read more

Baltimore Ski Warehouse - Ski & Snowboard Shops Near Me - Glen Burnie, Maryland

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We booked an appointment and got blessed to work with Bill. He was super knowledgeable and happy. He was patient with all 3 of our boys who have different tastes and styles. He found them all the perfect ski and snowboard sets! They have an awesome selection and great programs, especially for growing kids. The appointment was smooth and fun. If I could give him 10 stars, I totally would. All the staff was super friendly. Really clean store. Do yourself a favor and book an appointment, request Bill if you can! Don't forget to ask him to see his double backflip video! - The Glasgow Family read more

Coming here is always easy and has a great selection. You never feel rushed or stupid for asking questions. Brock and Adam were awesome and so patient. We traded gear, got our previous purchased gear waxed and sharpened(for free), got our daughter fitted for boots and her skis binding tested all within 45 minutes! That's incredible service. We live close but even if we didn't we would only come here. I think its our 9th year coming here and every time we look forward to the appointment! Thin read more

If I could give this place 10 stars, I would. I planned to rent for my ski vacation in Utah, but quickly realized that the price of buying used boots/skis was about equal to the cost of renting for just five days. They also have an incredibly generous policy where you can trade in boots and skis for another pair. If the one you buy don't work out so it seemed like a pretty low risk proposition to try to buy my skis and boots. This place is simply the class act. They helped fit me in a boot that fit perfectly. It was wonderful to have my ski and boot picked out before the trip because I knew that I had something that fit. The people in the store are extremely knowledgeable about boots and skis. It's hard to believe that the people here could be as knowledgeable as they are given that we're not in the Rockies. I bought boots and used skis and had the crazy idea of having them perform a binding check and picking the skis up at 10 AM before an 11:30 flight at BWI. Sure enough, when I strolled into the store at around 10 AM they had opened early for me and had my skis waiting out front with my name on them. You just don't find this kind of service in stores anymore. Prices were competitive with what you would find online; but I would have paid a lot more just for the service. My wife bought some skis here site unseen, and when she showed up, they had for free upgraded her skis because of the conditions for where we were going. I personally would recommend the store over even some of the best ski stores in Utah which was my destination on this trip. To anyone who bothered reading this full review, I would say please give this place a look... it's important that we support local exceptional businesses like this unless we want to only be able to purchase things on Amazon. read more

I had bought a new board for this season and unfortunately had some decent damage done to it. I originally sent it somewhere else to get fixed but it took over a week & it was not a complete fix. When I took it to the technician was very informative on what was wrong & how he was going to fix it with a quick two day turn around. I usually go here to get my board waxed & some equipment (boots, goggles, helmet). Everyone in the store all have a good knowledge for any beginner's rather it's skiing or snowboarding. I would recommend this shop to anyone who is looking for new/ or used equipment, gear, or a good service done for ski's or snowboards. read more

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Great experience!!! This warehouse has great quality new and used gear. They have some small companies brands that are now on my radar that make great snowboarding boots. Noah was an amazing host! He was welcoming, thorough, and seems to care about getting us what we need. Noah is a wealth of knowledge and easy to talk to. This shop is neat, clean, had polite staff, and efficient service. I highly recommend this establishment if you are looking for reasonable prices, high quality equipment, and a staff that is friendly and cares! I will be back! Thank you Baltimore Warehouse Staff and thank you Noah!!!!! read more

Very friendly and knowledgeable staff and they seem to have a good selection of equipment but the gear is VERY overpriced and they don't accept returns (only exchanges for credit). Do your research ahead of time to make sure you're getting a decent deal. They do offer certain services as part of your purchase (e.g., lifetime sharpening and waxing) but that doesn't outweigh the difference in price in my opinion. read more

Absolutely love this place. After moving back from Germany and after my kids and wife learned to ski, went here to get everyone equipped. Couldn't be happier with the attention paid by employees to the customers, efforts by them to meet needs and requirements vs trying to just sell as much as possible to suckers. Always appreciate their expertise in getting the right equipment matched with each of us. Always appreciate the time spent, with no sense of rushing through to the next customer. Great gear, great crew - whether you're a newb or an old hand. I don't know if Dan is an/the owner or just a manager, but he's also always been on point every time we've visited. Love this place, and even now that we've moved from MD to PA, this will still be our go-to ski shop. read more

Ask for Chris, you WON'T BE DISSAPPOINTED ! He knows his stuff, and he will spend time with you so you get the equipment you need for your level, interest and budget ! read more

Exceptional service and very knowledgable, friendly staff. I got a board waxed and edges sharpened and my friend purchased a whole new set up (shoutout to Austin and Dan). I usually tune my board at home but am so busy and hitting the slopes this weekend, so I decided to bring it in and was glad I did. I was very impressed with their gear options (new and used). This is now my go to ski/board shop for all my snow sports needs! read more

Pro: knowledgeable staff, variety of items, fitting/dressing room, clean environment, relaxing atmosphere. Con: price, small parking lot, no return but exchange. Got an upcoming ski event with the family so I was looking for a good ski store to shop at. I found this establishment on yelp with good rating so I made an appointment to come have my ski boot fitted. My staff person was Jack and he seem very knowledgeable when helping to find a ski boot for me. I wished that he ask if it was my first time skiing because he kind of assume like I knew what was going on but it was actually my first time going skiing. After find a ski boot that fitted I look around for some pants, jacket, skis, mask, glove, poles, and goggle. They have a small parking lot so parking could be an issue. Another con is the cost of the items but it could be a long investment if you plan to ski or snowboarding for a long time. All in all, if you are looking for a place that know about skiing and snowboarding equipment then this place is a good place to start. read more

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We had a wonderful shopping experience at the Baltimore ski warehouse. Excellent service and good prices! The staff is very friendly, knowledgeable and helpful. They take the time to be sure your boots fit and are comfortable. We made an appointment online and were helped right away. Can't wait to ski with our new (to us) equipment this season! read more

Excellent service, patient and well informed, particularly when we were struggling to determine if boots fit correctly. Grady was indefatigable and kind to the whole family - and most importantly was able to find a boot that finally fit well! read more

The first time my friends and I came here, Temera helped us out. She was very patient and knowledgeable. We never felt pressured to buy anything. I had purchased a pair of snowboard boots, but a week later I decided I wanted boots with the BOA system. I was able to book an appointment a week later and Shawn helped us out this time. I was able to exchange my boots no problem, and this time I'm 100% satisfied!! Shawn was just as amazing as Temera. He also got my friends their boots, bindings, and set up on boards! Super patient, helpful, and knew what he was talking about. This place truly cares about their customers. On top of all that, they're very COVID safe! If you need snowboarding/skiing gear, COME TO BSW!! Thank you BSW team, for all you do~ read more

Baltimore Ski Warehouse - Ski & Snowboard Shops Near Me - Glen Burnie, Maryland

(1) Bad inventory for snowboarding, (2) overpriced used boots, (3) good service. Therefore I give 2/5, (1) Bad inventory. Only had used and cheap single boa boots, not any top brands new (Did NOT carry: Burton, 32, K2, DC). (2) Overpriced used boots. Were selling heavily used Burton Concords for $250. These boots were in production from 2015-2018 with an MSRP of $330 new. Incredibly overpriced, in fact these are selling used on eBay for ~$80. (3) Service was good. You get your own employee to help try on boots. They don't pressure you to buy and don't rush you. I would look elsewhere for snowboard gear. read more

Awesome Experience! I entered and was immediately greeted by a gentleman behind the front counter. He asked how could he help? I told him I was looking, but not sure, I was ready to buy Skis, boots, and poles. I had just come from skiing early in the week and did not want to rent anymore. He called an associate from the back and put me in one of the customer booths. The salesman (Shawn) appeared promptly and was very professional, technical, and appeared to really want me to understand all the information he was providing. His explanation from boots to skis was better than I have ever found online. And I had done some research and had at least two options I was planning to order if this appointment did not meet my expectations. It absolutely exceeded my expectations, and I was more than happy to get a used package that I was informed would be backed by customer service, should I need it after my 1st use. Great Job, Baltimore Ski Warehouse. Thank you. read more

Novel concept- reuse, fix and replace your ski equipment without pitching it. Upgraded my boots and bindings while keeping my skis, which were still in great condition. Here's to another fantastic season shredding it on my Elans. read more

10/10 Amazing. Today I was in and out in under 30 minutes, for less money than I expected. I got my skis waxed and sharpened and also tried on ski pants and goggles in a semi private stall. Very covid safe, friendly, and knowledgeable staff! read more

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The entire process is done professionally and with great care. This extends from Managment to the service guys in the back. The sales personnel are very knowledgeable and always seem to know exactly what you are looking for. It's the only place for me and my family for all our skiing needs. read more

This place is amazing. Great prices, gear, staff, and the free edge sharpening and waxing for free is an awesome deal. Had the pleasure of being assisted by Jeremy. He was very knowledgeable, he had clear answers to every question I had, and is a funny and personable guy. read more

Jeremy was a big help in pick out my new ski. He was very professional and knew what he was talking about

Really awesome service here. We showed up 30 min early to our appointment and was still able to be seen immediately. Tamera was so wonderful and patient since I had to try on several boots before choosing one. My husband and I were outfitted for a full snowboarding set and she made it such an easy experience. Highly recommend this place! read more

We have come back to BSW periodically over the years to outfit the entire family affordably. We just came back after several years to outfit two college-age kids with an updated full set of ski gear and snowboard. Glad we made an appointment, since there were lots of walk-ins who clearly were not getting the quality fitting service and advice that we got. Nate helped us and was very knowledgeable in both skiing and riding; he got us fully set up with a mix of mostly used and some new equipment. Very affordable overall and very confident in the quality of the gear and of the advice! read more

Their customer service keeps this place running. So friendly, direct, helpful, knowledgeable. You feel like your educated, ski-savvy best friend is helping you find the perfect ski gear. They will respect your budget, discuss your needs, make suggestions, etc. I went here to get skis, bindings, and boots for my friend and we were thrilled with the money he spent compared to new! When we skied twice and his feet were hurting, he brought the boots back with the intention of exchanging. The sales guy explained how they wear on your feet, drilled out part of the toe, and presto - a perfect fit! Their selection is fantastic. There were so many boots to try and a lot of them were in fantastic condition. I love this place and it is truly a hidden gem. read more

BSW was recommended to us by a family clan of avid skiers. My son and I needed to be outfitted and were encouraged to visit BSW before buying new or a used package online (what are you really getting / what may be wrong that isn't seen?). With a growing teen and myself (not planning to fly down the slopes but rather enjoy a nice controlled run) we wanted a pair into which he would get a couple of seasons before having to switch up. I can't say enough about the customer service. Dan (manager) met us at the door and immediately heard our needs and made suggestions before we were introduced to Noah. Together they managed to find us the best packages that met our wants but more importantly our needs. The staff were aHmazing and the turn around for our bindings will have us on the slopes in a few days. It's a busy place but so organized and you are greeted immediately and "triaged" lol. In what we thought would be loooong afternoon we ended up having fun, learning a lot, and feeling that we were given the best in authentic, knowledgeable customer service. I hope the owners know the amazing front line that makes their business outstanding. We have already sent our ski posse their way. read more

Kendall here just now was honestly perfect. Super helpful, took her time, gave me options and explanations, so I bought a nice used set of skis and boots. Great experience all around. read more

Amazing. I came with my husband to get him some new snowboard boots and we came out with boots, a fully set up board, a new ski jacket, and new ski pants! They were so organized and we felt so safe shopping there because they restrict shopping to appointment only. As soon as we checked in we were brought to this "booth" where someone greeted us to ask what we needed and then they came and brought options and gave advice on fit. We then were able to browse coats and pants and they were extremely reasonably priced. We also brought his board and bindings that had not been set up yet so they were able to find spare parts needed to get everything together and assembled the board free of charge. Everyone was so kind, helpful and knowledgeable as well. I came during peak season so I imagine it will be even better off season! Will probably do all my snowboard shopping here from now on as long as I'm living in the area! read more

This place is so wonderfully organized and professional! The full experience-- from scheduling an appt online to the helpful reminder to the welcome on-site was impeccable. Then the main event was the kind, thoughtful and flawlessly professional assistance of our assigned rep -- Drea. Drea was professional without treating us like a widget on an assembly line. She was so personable and helpful. We tried on a couple of boots, and then looked at various demo skis in my price range, thankfully she didn't try to upsell me on anything. This is the best place to buy skis in the D.C. area. read more

Temera (not sure of the spelling) was awesome!! I've been trying to set up a snowboarding trip with my daughter for the longest time (2 years) and we finally had a window of opportunity, unfortunately my job has me traveling and all our snowboarding kit was in California. I was stressing out over getting the proper gear, but Temera walked us through the process and catered to our needs and we were able to walk out of there very very happy. My daughter really enjoyed Temera and her great sense if humor. We give these guys 10 stars if we could. Thank you BSW for a great experience. read more

Free wax & sharpening for life! Immediately greeted by all of the young employees working there as we entered the store. I'm a skier but, I'll be honest, the Olympics Snowboard Slopestyle in Sochi just peaked my interest in snowboarding even more. Decided that if I wanted to finally learn it, I might as well purchase a board, forcing me to get my money's worth. But I didn't want to buy brand new. This place was perfect for what I was looking for. The young lady helping me was very informative & was able to find me some decent boots & a board in no time. I walked out with a Burton board, Burton boots, & Burton bindings for $200. They also offer a military discount of 5% for active duty members! Take advantage :) They start out by finding you the boots, which are a flat rate of $129 for used (no matter if one pair is in better shape than the next). That price includes used bindings as well. $45 more for new bindings. They do have new boots, but those prices vary. My husband didn't have as much luck as I did, unfortunately. He wears a very popular size boot (10.5) & they didn't have any. They said they definitely will have more during the off-season. I would definitely recommend this place if you find yourself hitting the slopes several times a season. Having your gear versus renting it each time, will save you a ton of money. read more

Baltimore Ski Warehouse - Ski & Snowboard Shops Near Me - Glen Burnie, Maryland

I brought my three kids (ages 12,9, and 5) to get set up with skis and boots; Alexis was right on time to help us for our appointment. She was wonderful and patient with all three kids, was sure to check in with me on prices/options/skill level throughout the appointment, and just did a wonderful job. My oldest son had a difficult time finding boots that fit just right, and Alexis did not get frustrated or ask him to compromise. They pulled in another sales associate to assist, tried to alter insoles and linings, and in all my son likely tried on at least 10 pair of boots before he found a PERFECT pair! Experience and customer service was a 10/10! Try to get an appointment early in the fall as I know inventory gets limited every year. read more

This shop does a great job with service and delivery on affordable used ski equipment and new apparel. While it can get busy and cause a wait (especially on a Saturday in season) once you're assigned a salesperson you have their full attention and support. Their approach to outfitting is pragmatic and insightful- not pushy at all. We just needed some gear to get us out of renting and ski locally so this was a great fit. They keep a smaller stock in the showroom but I'm sure if you know what you're looking for they would dive into the back stock to see if they can accommodate. They have some lesser known brands for jackets and pants but of good quality and affordable. We'll be coming back to keep the kids and parents on the slopes. read more

Baltimore Ski Warehouse is just a phenomenal place to buy skis! And boots! And ski pants! And any other ski gear you need! Their COVID modifications are so cool (wood alcoves for families/groups/individuals, tents, sunny trailers with big windows) and also safe for customers and staff. The staff is amazing: knowledgeable, efficient, nice, and happy to answer any questions and offer good advice. This was our 4th year buying skis and gear for our family of 4 from BSW and I think we're customers for life. read more

Love this place!! They are so knowledgeable and helpful!! We get fantastic service every time we go. They are THE best around!!

Jeremy was very helpful getting us ready for our ski trip! Shawn was also very helpful with the snowboard knowledge. Cooper was very good too. read more

Easily the best experience I've had out of all my years of buying anything really. Their staff is beyond helpful with helping you find what you need, super patient and have great attitudes. They have all your basic needs covered and more. My experience: I was greeted with the front door being opened by a staff member as if they'd been waiting for my arrival. After entering, I was greeted by another employee who asked what we were looking for, (my usual response to what I'm looking for gets followed by a point in the right direction and General areas) but the person helping us out, (Chris is my best guess of the fellows name was) helped us out on our shopping list of supplies needed for our upcoming snowboarding trip. I wasn't super knowledgeable on the specifics of what I needed, whether it was gloves or mittens, or what color of each item I wanted, but the person who helped me out was super patient with my indecisiveness, comical and going above and beyond to look in the back stock or even just having knowledgeable explanations for what I needed and making sure it was a good fit. The most upsetting thing to me is that this isn't a store I would shop at regularly. If only I could get this kind of service at a grocery store! read more

Great place to buy used equipment and have your winter sports gear serviced! They also offer new equipment too. I've always been pleased with their service and products read more

I have taken my daughter to Baltimore Ski Warehouse the last 8 years. Every year, it is a pleasant experience that leaves my wallet only slightly lighter. Sometimes I need to trade in and get bigger equipment, sometimes only check the bindings. Edge sharpening and waxing is free! Either way, the bill is amazingly low. Dan is very helpful and accommodating on turnaround time. read more

Affordable prices on skis, snowboards, and all the accessories you may need... new or used. Staff is helpful, friendly and knowledgeable. Bought my snowboard here 2 years ago and every year during the beginning of the season I come back to get my board waxed. They offer a complimentary wax and sharpen of your board if you buy it from there which is GREAT! I definitely recommend checking them out for some cheap and affordable gear! read more

Baltimore Ski Warehouse - Ski & Snowboard Shops Near Me - Glen Burnie, Maryland